I called Rich for piano tuning and he referred me to another nearby associate who was wonderful. I…read morereally appreciate his willingness to support my needs. I can't comment on his pricing because I didn't pay him but his experience and willingness to share was invaluable.

Rich tuned my Steinway and it sounds beautiful as ever…read more He arrived promptly and was courteous and answered questions I had. He then performed a lovely piece for me.

Huge thanks to Karl and John for their top quality work on our old Yamaha piano that hadn't been…read moreserviced in years. It sounds AMAZING - night and day from before. Thanks as well to Dawn for her easy and clear communication in setting it all up. Very kind folks, and experts at their craft. I can't recommend them enough.

Thanks to the Karl/John/Dawn family team for their great work on our Baldwin baby grand. It was…read morenice to have a singular service that tuned the piano, fixed a broken component, and cleaned the instrument so that it was totally ready to go.

Tommy did a great job on cleaning and tuning my piano since it hadn't been done in years. Now it…read moresounds great!

Jian Min was responsive and professional. He showed up on time and did a good job…read more As my piano hadn't been tuned in a long time, he provided the option of a longer one time tuning or two separate tuning sessions one month apart. Given that the price difference was minimal and that it would have been easier for him to do a single session instead of coming here twice, I appreciate that he recommended the separate sessions to give the piano time to settle before subsequent fine tuning. He also recommended an in-piano dehumidifier as my location is very humid (which is true) and there are visible signs of moisture damage inside the piano. I appreciate that he informed me of this, but without being pushy about it.

Larry did a grea job moving our Yamaha baby grand from Fremont to San Mateo. We had an issue with…read morethe back leg where it was stuck, possibly due to a heating vent causing the wood or paint to stick together. A previous mover was not able to remove the leg, but Larry was able to get it off no problem. The move went smoothly and we could not be more satisifed!

Larry (who has been moving pianos for 36 years) moved my Steinway up in Angels Camp, and I have to…read moresay it was an experience to watch it be moved so effortlessly! He answered his phone within a couple of rings, gave a great bid, worked with our schedule, showed up on time, and moved our piano down the stairs in less than 45 minutes. I am grateful that he made the trip up here and took such great care of my piano (my livelihood).

So impressed with this service from start to finish. I requested a quote on yelp and they quickly…read morefollowed up with questions that helped us narrow down exactly what I needed and how much it would cost. The day before the move they called the buyer (me!) and the seller to give a three hour window when they'd pick up and deliver the piano. On the day the seller and I were both impressed by how professional, thorough, and courteous the movers were. Highly recommended.

I bought an upright piano from a local piano store and they used Encore Piano Moving to deliver the…read morepiano to me. Everything worked seamlessly and I was notified by phone the Friday before my Monday delivery of the 3 hour delivery time window. The delivery team was nice and very helpful.

First off, if all you need is a piano tune, use Michael. Michael's way of tuning is without…read moreelectronics. He uses the overtones and tunes the piano relative to itself, so it sounds correct. If you need work done on your piano, Michael is the most qualified, proficient, and reasonable expert you could possibly get. I've known Michael for 20 years, and have always trusted his judgement. My family piano is a 70 year old Baldwin baby grand. Played constantly since 1950, its hammers desperately needed replacing. Overtones were out of control. The mechanical back end of this piano had never been touched. We discussed whether to fully rebuild and tear it down- restring, and restore it. Costs were discussed honestly and candidly. We decided for Michael to replace the hammers and shanks and see where to go from there. Michael removed the action from our piano and took it to his shop, sent out hammer samples to have the hammers and shanks made custom from Germany, and with zero delay installed and regulated them. This was just the start. Michael bleached, cleaned, scrubbed, and adjusted all keys and the entire action to make it all feel like silk and move like sprung oil. When he reinstalled the action at our house, it was pretty close to dead on- he adjusted the regulation and action of the hammers, instantly NIGHT and DAY comparison in tone. Full real whole tones now sing from this glorious instrument, with the bass twice the thickness as before- I was able to go bottom to top chromatic octaves high speed with precise breaks in between all notes. Then he tuned it. Now the family piano will continue to serve for another 70 years. Next year I plan to have Michael replace the strings......

Our movers accidentally damaged the screw socket of our piano (Yamaha GA1) during the move. I…read morewanted to get expert advice so I contacted Stay Tuned Piano through Yelp. Michael quoted me for a "Free consultation" on Yelp and asked me to provide him details. It took about a week to get his partner Ken, who lived in my area to stop by for a quick estimate. Ken determined that it was nearly impossible to fix it without occurring high cost. He told me QUOTE "...there's only 2 people in Northern California who can do a legendary work like this. One is talking to you in your living room.. and the other is my partner, Mike..." Through Ken's Legendary assessment, he said it requires 4 people @$600/hr with 15-20 (really? Just for screw bolt...) he then offered $400 for my piano... I felt like Ken was trying to rip me off, so I declined his offer to part our ways. Ken came back demanding a payment of $250 for the consultation fee, which was supposed to be Free. I declined the payment, and he started commenting towards my mother of how bad of a son she had raised. Then I told him to get out, and then he started calling his wife, and had his wife talk to my mother over the phone of how rude I was of [not accepting $400 sell offer or paying $250 on a "Free Consultation"] Then I called the police on speaker phone.. and he finally decided to leave. While packing up, he STOLE 2 big bolts that belonged to our piano. Ultimately, I was able to get our Mover's insurance to compensate all the repairs.. so that's that. But Mike and Ken.... stay away at all costs!

Picked up new piano and delivered as requested with no incidents. The seller commented that "these…read moreguys are real pros!" They also took away and disposed of old piano. They came highly recommended and they lived up to their reputation. Thank you!

I was looking for piano movers. We went with Bay Area Piano Movers since Michael responded quickly…read moreto my inquiry and the quote is extremely reasonable! Our move is a short distance drive (only 10 minutes drive between two homes) with a few stairs in both places. They finished the whole job in less than an hour. But that already included them pivoting the piano several times as an attempt to go through a very narrow patio with two doors, the team finally decided to take one of the door down, and lift the piano up straight so that the piano could go through. It took them about 15 minutes to move my piano from the truck to our new home - and that included the team cleaning/wiping off the dusts off from the back of the piano. My piano isn't a high-end model. Rather it's an old piano (30~ years) that my mom bought for me when I was a child and now my kid uses it to practice. I still play on that piano too. The team wrapped it well and took care of the move perfectly! I don't move my piano often - like once every 10-12 years. But if you are looking for piano movers at this time, I highly recommend them!!!!!

I've been using this company for 2-3 years and I highly recommend Sintonia Piano Service for your…read morepiano service needs. Kelly (owner/technician) is a joy to work with. She is pleasant, professional and her services are reasonably priced. This company covers customers in the Bay Area and also locally (Tracy, Mountain House, Manteca and other surrounding cities). There are not many piano technicians in this local area. Especially, after Covid. I appreciate the knowledge and resources Kelly has. I used Kelly for piano tuning and she always explains the issues with my piano, the background on what is causing the issues and the solution to fix it. I appreciate those details with my service. Kelly is easy to work with. I am always satisfied with the services and will continue to use this company for my future needs.

I bought a new piano 2 mo ago and just had Kellie tuned for the first time. She meticulously tuned…read moreall keys and back and forth just to make sure. The piano was so "weird" before tuning and now she did such a great job that it sounds almost perfect! Can't describe enough on how happy I am every time playing the piano after the tuning. Great thanks to her!

Piano moving and storage. Took great care in moving and storing our piano. Nice people.read more

I used Jacobsen Transfer to move my Knabe 6'4" mahogany grand piano out of my house to a piano…read morere-builder. They had to bring it down an outside double stairway, one stairway very narrow and steep. I have moved this piano three times before, both in New York City and then across the country. I last brought it into my house thirty years ago, and I know the weight and difficulty first hand as the original movers back then showed up with only two men. I had to assemble some neighbors to assist and bring it up the same stairs into the house. There were five of us, all untrained, yet we somehow made it. This time, Jacobsen correctly had the five men as needed, as well as the proper tools and clearly the experience to ensure the safe descent. It was like watching a well choreographed team as they worked together with singular guidance to bring it down to street level without a hitch. If I ever bring in another piano, I know who I'll call on again. Also note that we had to reschedule the job a few times due to wet weather, but they would not risk the move unless they could ensure a safe environment as well as having enough men for the job. While some lighter pianos could be moved with fewer hands, they well knew the size and weight of my piano required five and wouldn't attempt without, nor would they add any risk that might be caused by inclement weather; exactly the right protocols. Hats off to a great company and the team, and much thanks to all.

Reviewing as a total music novice family. We needed to rent a violin for my 5th grader for…read moreorchestra. We could not have been more helpful, patient and kind helping us set up a rental. Similarly, when we made the return at the end of the school year, the process was seamless! Highly recommend!

I have tried coming to the store twice now looking for help with clarinets. First time was about…read morerenting one and the second was inspecting one we had donated. Both times we had very bad experiences. The first experience made me feel dumb like as if I should know more the process of renting an instrument. The second experience, the gentleman helping me and explaining to me about fixing the instrument, answered the phone mid explaining, seemed to put the person on hold and then literally mid sentence stopped talking and answered the phine again and walked away. Even my child said he was rude. The second person who took over again made me feel dumb as if I should know everything about this instrument. I will not be going back to this store again