First time here and I loved it. Came in for Keen brand sandals and Darn Tough wool socks, and Jake…read morewas wonderfully helpful. Now that I know this place is here I will never go back into that big chain sporting goods store across the street - which will remain nameless! Thank you for a great experience, GFA!

Staff was knowledgeable, friendly, and didn't try to up sell. Gave great advice and listen to my…read morespecific needs. Very kind to kids! ​

I just picked up my recumbent trike from Bert's on Niagara Falls Blvd after a 'level 2' tune up…read more Taylor Olmstead ended up taking care of a couple of things that had been missed somehow. He must have spent close to an hour making sure that when I left everything was right. I can't thank him enough for being so diligent and professional. Also a shout out to Paisley for being very helpful.

Once again I was here for yet again another flat tire. In less than two years and not daily bicycle…read morerides, this is NOW my seventh flat bicycle tire! It's been since 2021 when we got our Citizen bikes and now have 1050 miles on them, which seems to us like a lot but we do NOT ride our bikes everyday. I've owned a bicycle as a preTeen when I'd ride the one way distance of about 23 miles from North Beach San Francisco to the Golden Gate Bridge, then through Mill Valley, then UP to the Mt Tamalpais peak, then speed down without brakes to Stinson Beach and lunch, then ride back at young age of 14 ! I was young BUT knew enough to stop in Sausalito for fish & chips at the then famous Arthur Treachers Fish and Chips! Those were the days! These days here in WNY I've so many flat tires on MY folding 16" ebike since we started riding our real bikes on various area biking/hiking trails since 2021! In ALL of my bicycle days of my past in Spain, France, but mostly in my San Francisco, I've maybe had two flats, back in those days when I rode on the streets and as fast as the cars next to me! Yesterday was flat number SEVEN on my 16" folding eBike and as I mentioned, we do NOT ride often, and on the bike paths we use, I'm always looking out to AVOID stones glass and bumps more than covid! What is it with these bike that is so "bad" I am getting so many flat tires? Are you experiencing this too where you bike? It took them about 35mins and it's as good as new.... AGAIN!

I've never noticed this store in the mall before. I think it's new. But it's awesome. All sorts…read moreof high end great winter outdoor clothing. Ski coats. Gloves. Pants. Rain gear. Long underwear. More. Very high end. I think it's Swedish. They know winter gear. 4th star because the store is just awesome.

I was so excited to open the women's Kaleidoscope jacket as my christmas gift this year. I loved it…read morefrom the very beginning and wore it everyday to work but always changing out of it before doing any work. I wanted this jacket for a year long trip to South America and thought it wouldn't have any issues with day to day wear. Maybe 3 weeks after Christmas the outside seams started to pull and fray. I spent an hour of back and forth with the store listed on the receipt and the warranties department and was told I could have an exchange only because my mom had the foresight to give me the receipt and it was luckily 53 days after the purchase. The Columbia warranty is a livid joke. 2 options; a 35$ reimbursement for a seamstress to fix the problem OR Send your only jacket back in the dead of winter and wait 4 weeks for them to decide whether they will give you a refund so you can buy something else from their website. This experience alone makes me want to never buy Columbia again even though I got the exchanged jacket, it was a long and painful fight. I was assured it was a factory defect and I wouldn't have the problem again. Its been less than 2 weeks and I have a pull on the outside seam in a different location than the other pulls I had on the previous jacket. This is so sad and disappointing for a jacket from a company who should be able to stand behind their products. I will never be able to recommend Columbia after this, I will never be able to trust them and I will never again be a customer.

From the owner: Our Columbia factory store is located in Niagara-On-The-Lake, Ontario at Outlet Collection at…read moreNiagara. We carry innovative outerwear, sportswear, footwear, and accessories for outdoor enthusiasts of all levels. Stop by our outlet store before you take on your next adventure this fall and winter. We have men's and women's winter boots, snow pants, insulated ski jackets, and beanies to keep you warm this season. Whether skiing at Glen Eden, snowboarding at Holiday Valley, hiking the trails in Heartland Forest, or fishing Lake Ontario, we have the equipment to fuel your outdoor thrills. Shop our large inventory of performance products that will keep you warm, dry, cool, and protected year-round.

Before heading out of the Niagara Falls area I had to stop by the Columbia store to pick up my…read moreshirt that corresponds to the area. It's one of the things I have started to do on my travels. I looked up ahead of time to see if there was a location nearby and I was in luck. This is one of the shops inside the fashion outlets that do not have the same hours as the mall itself. They are one store that opens before the mall does and, from what I was told, one of the few that stays open after the closing times. I came in, and appeared to be the first customer of the day. They had a sale on the graphic tees. I grabbed two to get the deal and continued onto the clearance rack. I grabbed another shirt and headed to the registers. When I got to the register and she was a delight. She was very knowledgeable of the items they have in the store and about the general area. We chatted a bit about everything and anything. I even asked if there were any Columbia stores in the area I was heading to next. It was a refreshing take on shopping.

Today I needed some retail therapy and happen to stop in this store and not only did I find what…read moreI liked, I met one of the nicest most polite gals that worked there. Her name is Torya and you can tell she liked her job by the way she treats her customer- yes, me. What an absolute delight. I also walked out with a great jacket that was on sale - really great selection of goods and really terrific deals ... it was a good day for me.

Yep. 4 stars for a chain. A skateboarding wear one no less. We were looking for nice men's…read morewalking shoes. We had visited a bunch of places already. I was not hopeful walking in here. Especially given the volume and type of music playing. But then the salesman came over. He knew his stuff. Really well. We ended up with a pair of Vans, but before we got there he asked exactly what my companion was looking for, then gave us a few options at various price points. Once that decision was made he told us about a current promotion the store was running, and then just backed off and let us browse the rest of the store. I'm not sure every Zumiez experience would be like this one, as the salesman was a key part of it, but I do have a new understanding of a store I'd only ever walked by before. 4th star is for the salesman.

A clean and well organized outlet location for this chain store. They have good pricing when…read morecompared to regular pricing. It was easy to shop around as they have well displayed signage and each aisle has tons of stock. They have more than just shoes! Check out their apparel, backpacks, hats, socks, and other items. It's a good store for pretty much anything 'sport' or 'active lifestyle' based. I love their shoes, but sadly they are a little too narrow for my feet, and I need a better fit for running. However, I do like their duffel bags for taking items to and from events! Overall: A Good outlet location for this chain - cheaper than a regular store and plenty of items for every type of 'active' person. Good service! -Stacy F.

A clean and well organized outlet location for this chain store. They have good pricing when…read morecompared to regular pricing. It was easy to shop around as they have well displayed signage and each aisle has tons of stock. They have more than just shoes! Check out their apparel, backpacks, hats, socks, and other items. It's a good store for pretty much anything 'sport' or 'active lifestyle' based. I love their shoes, but sadly they are a little too narrow for my feet, and I need a better fit for running. However, I do like their duffel bags for taking items to and from events! Overall: A Good outlet location for this chain - cheaper than a regular store and plenty of items for every type of 'active' person!