We were in the store today to purchase roller blades for my son. Noah helped us find the perfect…read morepair and was super knowledgeable, friendly and polite. 10/10 for customer service! The only improvement I can suggest is to offer more of a selection at varied price points. Other than that, we were happy to support a local business. Thanks for the great shopping experience!

I saw this place as I was going to the rink. Was going to get the skates done at the rink, but…read morethere was such a line of people thinking the same thing as I was. So, I decided to get the skates sharpened at the sports store across the parking lot. I asked how long, they were able to get the skates done less in the 20 minutes! Just in time to get to the rink and change for the game. Great friendly staff, with plenty of parking. Will sure be returning when back in town.

From the owner: East Side Sports is a family owned and operated retail store and the only independent new & used…read moresporting goods store left in western Canada, after the coronavirus pandemic. They sell brand new & quality used sporting goods of may different sports Popular in Canada today. They also have a skate and equipment trade in program. The word around town is east side sports have the best skate sharpening, amazing customer service and great prices.

Absolute nasty business, and I wish I could give them -100 star…read more Their name is sports experts but they are actually the expert for rip you off. We rented a few ski sets and when we return it, they claim the ski is cracked and charged me $350 for it. The "crack" is almost invisible, and more importantly, it could totally be a normal wear and tear. The "expert" Keiran admitted we are "unlucky" that the ski broke on our hands, totally despite the fact that the ski could reach its lifetime. If they rented out the ski out 20 times and it broke at the 20th customer, the unlucky 20th customer must replace the whole set? What a business! And despite they claim they are the "expert", they messed up my daughter's snowboard, and give her (10 year old) a snowboard for 5 year old, according to the snowboard instructor at sunshine village ski site, however they gave me refund at last. I bet that's the reason that they claim the ski is broken and charge me for that. The refund is like 20 somthing and the charge of the ski is $350, and tax on top. Generally, nasty place, if you don't mind to be ripped off, please continue to shop there.

DO NOT RENT FROM HERE!!!!!! My father and I rented two sets…read moreof skis and were told by a sales associate "Make sure to get the insurance, because there are a lot of rocks out there." We bought the insurance, as recommended. Sure enough there were rocks and the cheap skis cracked. When we returned them we were informed that the actual ski was not insured and were forced to pay for both pairs. Why have any insurance if not to cover the skis?? Simple con. The manager came out yelling "You should have skied where you were supposed to." "My sales people told you about what the insurance 'covers'." (Which they didn't). We hadn't gone under a single rope or out of bounds part of the mountain. I do not appreciate being called a liar or swindled. They give you cheap skis hoping you break them so you are forced to pay for them. Greasy. Also, do not buy your goggles here either, I bought a pair and got to the car realizing they were heavily scratched, they would not take them back. Been skiing 29 years and this takes the cake.

Great service and excellent prices! Fun to shop there, especially coming from the US.read more

I came here because the park service said it was cheapest place in town to buy bear spray. You can…read moreget a canister for $45.

I recommend this business if you make over $400K per year…read more Very expensive! Even for the on sale items. In their defense they focus on high-end name brands that are trendy and label lookers.

This is a great store to drop in and shop for your outdoor gear and apparel. Staff are always very…read morepleasant and helpful as well as knowledgeable. If you hunt around you may find some real bargains. I have when I took the time to check out everything they had. Good selection and quality products. Lots of recognizable brands. Check it out you won't be disappointed.

Amazing service! It's my first time visiting Banff and I forgot my fishing gear. I went here to get…read moresome things and they went above and beyond to help me with licensing, getting the right gear, and letting me know the best places to catch fish. I went from having no idea where to go, to having confidence I was in the right spot with the right gear. I ended up catching a nice brown trout because of them. Highly recommend this shop!

Canmore is pretty much the only city you can get gear for fishing near Banff as the outdoor stores…read moretypically cater to hikers/climbers/bikers/runners. The crew at Wapiti were generous in recommendations for our light spinning set up and were able to help me get my permits for fishing for Banff and a day license although my son and I were only catch and release fishing. They sell lead free lures suitable for Banff and gave recommendations for locations along the Bow River in both Banff and Canmore although they have a variety of fly fishing and outdoor paraphernalia. Our first day we got skunked at Banff on the Bow River and snagged but we eventually were able to hook up to trout in Banff in Lake Moraine and along the Bow with new gear on a separate day and different spots along the other pedestrian bridge. Make sure to buy multiple lures if you're spinning cause there are a lot of trees and rocks to get snagged which are the structures that the trout tend to congregate. One thing they might not be able to help you with is FINDING PARKING near certain spots.

Walked past the firearms counter a few times with a fresh RPAL in one pocket and $10k in the other…read moreand not one person could be bothered to help me. Walked out, went home and bought a new Beretta shotgun online.

I purchased a Henry golden boy .22 LR (display model) just ran multiple rounds through it and the…read morelever action consistently jams the cartridges so you have to push them down with your finger to line them up. Even had a couple that broke and I had to pick them out. I've tried calling the store three times and they NEVER pick up the phone. I've had this same problem multiple times. I dont know what is going on over there but they need to start picking up the phone. Disappointed. Update: after getting ahold of them they told me there is nothing they can do to help have it repaired or sent to manufacturer for warranty service. Thanks for nothing!

Had exactly what I wanted, huge selection and super friendly. Reasonable priced to top off the…read moretrifecta

As a bargain fiend, I usually purchase most outdoor gear online, but I was recently in search of…read moresome hiking shoes, and decided to hit up this shop on Banff Avenue. It can be quite mobbed, but I was still impressed with the personalized service from the staff member who patiently brought out different sizes and varieties of shoes. The people who work here seem to own a lot of the gear that they sell, so I felt like I was getting helpful insider knowledge about the products I was looking at (i.e. this style of Salomon shoe tends to run large, etc). In general the staff are really well informed and friendly, and I never felt pressured into making a purchase. Prices aren't bargain basement, but they do run some decent sales. I also regularly consult several independent gear review sites, and this store seemed to stock many of the top ranking styles and brands. Atmosphere is actually a chain, with an online shop as well, so apparently you can even make purchases on their website and return them to the store. I ended up with some killer shoes, and would happily shop here again.