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    Gord's Running Store

    4.6 (14 reviews)
    Open 10:00 am - 6:00 pm

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    1 year ago

    Awesome store and great customer service. David was very friendly, knowledgeable, and helpful!

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    Review Highlights - Gord's Running Store

    Excellent selection, excellent advice, kind and caring people and absolutely THE best place to go for running, walking, hiking shoes and gear around.

    Mentioned in 2 reviews

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    Shoe Warehouse

    Shoe Warehouse

    (3 reviews)

    Do you remember back in the day when Payless Shoe Store was THE place to get your shoes?!? Do you…read moreremember taking frequent trips across the border just to shop at Payless? Do you remember the ridiculously cheap prices only available at Payless Shoes? Well, the Shoe Warehouse is the NEW Payless! Shoe Warehouse has got such an impressive selection of shoes at such reasonable prices! They've got Pumas, they've got stilettos and they've got flip flops, oh my! I've taken recent trips to a number of Payless Shoe Stores now that they are in Canada, and I always wind up leaving with no bags in hand. Then I head to the Shoe Warehouse and they've got EXACTLY what I'm looking for at EXACTLY the kind of prices I want to pay! And you know what's la creme de la creme about the Shoe Warehouse? No more trips to the border! It's right here in Canada, so shop til you drop!

    I have been to this location both yesterday and today. Yesterday I found exactly what I needed and…read morethere were lots of styles and available sizes. The customer service was okay but not stellar. I had a clerk ask me if I was finding everything okay and when I said i needed help she just kept walking. I assume she didn't hear me but then why bother asking in the first place? I then had a rather uncomfortable conversation at the till with a store employee about how more children need to learn to tie shoes. It went on longer than I wanted (even after my purchase was complete) and I was signalling that I was trying to leave. Let me state that this first visit was by far the best of the two. I had bought the wrong size for my daughter yesterday so I came back to buy the smaller size today. I found a shoe that I wanted to get but it was on a shelf. It was within reach but I looked around to see if someone from the store was available. The aisle was deserted and I was in a bit of a hurry. I reached up towards the box when I heard "Maam.....No!!" It was in the same tone that I would talk to my dog if I'd come home and found him after he'd torn my couch to shreds. Needless to say it was a very harsh, reprimanding kind of tone. I looked over to see this employee walking towards me with her lips pursed, hand on hip, wagging her finger at me. She continued. "You do not touch those boxes". I was absolutely dumbfounded to be spoken to this way. I certainly understand the reason for having the employee retrieve boxes on a shelf and I think I'm a pretty reasonable person. All she had to do was say "I can get that for you" and there would have been no problem. As you can imagine her tone made me cranky. For the record I did not raise my voice. I did not swear at her (although I wanted to). I was just visibly ticked off. Then she had the nerve to say "You don't need to get rude with me. We don't tolerate abuse of employees here". I will say that the woman at the till was much nicer and did try to repair the situation as best she could. However I will never be back to this location ever again. I wouldn't even go back if they gave me a free pair of shoes it was that bad. My first visit yesterday would have been rated a 3 because I got what I needed but it wasn't stellar service. My second visit would have been a negative 2 on a scale of 1-5. I've worked in retail myself and can tell you that if my bosses had ever seen me treat a customer this way I would have been fired on the spot. Hopefully they pick it up a bit.....as for me I'll be trying the other locations next time.

    Gord's Running Store - sportgoods - Updated May 2026

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