thank you Kumpfy Shoes for another great climbing season! 3rd season in the climbing shoes you…read morere-soled for me. RW

I spent a summer is Canmore and brought 4-5 clothing items in to Kumpfy's for repair. I was…read morealways impressed with the quality of the repair and the reasonable price. The staff is friendly, knowledgeable and eager to help get your gear back to you. In an age where consumer goods seem to end up in the landfill so quickly, it's nice to see a business giving items a second chance and a new lease on life. My favorite business in Canmore, thanks Kumpfy's!

Per another reviewer's comment, also canceled my order abruptly. Not even a courtesy email. I…read morereached out myself and it was an internal error on available stock. That does happen sometimes when you online shop, but like maybe reach out to your customer and let them know that? This has happened to me using SSENSE occasionally and they always let you know directly what happened, and often times even a small discount for the error. I was a first time buyer and treated myself to a birthday gift after staring at an item I wanted for weeks, so I was pretty disappointed. Even the response to my email was cut and dry. Won't be shopping here in the future.

They Cancelled my order for no reason. They claimed it showed as fraud which is impossible. Found…read morethe sneakers I was looking for at another store and my payment was accepted, No problems at all. Would not recommend

No sales here. Depends if you like the brand or not. I do like their style and clothing. Good…read morequality. They support recycling and caring for the earth. Store is quite small.

I'm a fan of Patagonia---their fashion options and the core beliefs behind the company (caring for…read morethe Earth, playing on the earth, and looking good). So, I made a super quick pitstop at their 8th Ave establishment. If only I were made of Loonies. Man, I always see tons of stuff I want on my body when I walk into these stores. But, I digress. I wasn't here to shop the afternoon away. My ride was parked in a loading zone and I need to efficiently hunt for shoes. A nice yellow-haired woman (with a unique accent) saw my hyperness and helped me out. I was in dire need of shoes (my previous runners served me well on this planet, but the walking gods chose to take them back in an Alberta plains tornado the day before). I tried on a few shoes. One felt weird on my toes, but looked cool. Another one felt magnificent, but was fluorescent yellow....I almost got this one. I was torn. The girl there offered to call up to their Banff store to try a store swap, but alas, I was only a ship in the night here and that wouldn't work. Sadly, I wasn't able to get some runners here, but I did love the store and will definitely come back here whenever I'm in need and in Cow Town.

Despite my last experience at this Brown's shoe store, I decided to give it a second go…read more First of all, I must tell you all how convenient it is to have a Brown's shoe store not only located directly off the C-Train line, but to have it located in The Bay? Brilliant. Second of all, this time when I walked in, I had some good service!!! I was approached in a timely manner and was quite impressed with their selection of winter boots! They are having a huge sale on right now and I had been to about a dozen shoe stores that same day and Brown's had the most selection. They even had thigh-high boots in stock...and THOSE, I hadn't seen all day! I'm so glad I gave these guys another go because my most recent visit left me very pleased. If you haven't been yet, definitely head over to The Bay downtown and check out their in-house Brown's Shoe Store. Get all your shopping done in one place - what could be better?!?!?

Visibly weary and worn pair of shoes arrived upon online order. When I tried to understand I was…read morenot given any explanation and was told to return rudely. Apparently, it is okay to receive worn and visibly weary shoes when on sale from Brown. Very disappointed bu the whole experience.

I took in a pair of Aldo shoes with cheap soles and the inside lining coming apart. They not only…read morefixed the inside, but in rebuilding the soles added a strip of blue to match another accent on the shoes. They look better than before, and the heels grip in poor conditions, which they didn't before. It was more than I hope to pay, but totally worth it. I'm very happy with them!!

Took a pair of cowboy boots to get the lifts replaced. He wanted $57 just to do lifts. I said no…read morethank you. I found another place Conte's shoe repair in Thorncliff took the boots there to get the lift replaced. He charged me $31 polished the boots and corrected the heels, much better deal and much better service. Best to check around.

Do you remember back in the day when Payless Shoe Store was THE place to get your shoes?!? Do you…read moreremember taking frequent trips across the border just to shop at Payless? Do you remember the ridiculously cheap prices only available at Payless Shoes? Well, the Shoe Warehouse is the NEW Payless! Shoe Warehouse has got such an impressive selection of shoes at such reasonable prices! They've got Pumas, they've got stilettos and they've got flip flops, oh my! I've taken recent trips to a number of Payless Shoe Stores now that they are in Canada, and I always wind up leaving with no bags in hand. Then I head to the Shoe Warehouse and they've got EXACTLY what I'm looking for at EXACTLY the kind of prices I want to pay! And you know what's la creme de la creme about the Shoe Warehouse? No more trips to the border! It's right here in Canada, so shop til you drop!

I have been to this location both yesterday and today. Yesterday I found exactly what I needed and…read morethere were lots of styles and available sizes. The customer service was okay but not stellar. I had a clerk ask me if I was finding everything okay and when I said i needed help she just kept walking. I assume she didn't hear me but then why bother asking in the first place? I then had a rather uncomfortable conversation at the till with a store employee about how more children need to learn to tie shoes. It went on longer than I wanted (even after my purchase was complete) and I was signalling that I was trying to leave. Let me state that this first visit was by far the best of the two. I had bought the wrong size for my daughter yesterday so I came back to buy the smaller size today. I found a shoe that I wanted to get but it was on a shelf. It was within reach but I looked around to see if someone from the store was available. The aisle was deserted and I was in a bit of a hurry. I reached up towards the box when I heard "Maam.....No!!" It was in the same tone that I would talk to my dog if I'd come home and found him after he'd torn my couch to shreds. Needless to say it was a very harsh, reprimanding kind of tone. I looked over to see this employee walking towards me with her lips pursed, hand on hip, wagging her finger at me. She continued. "You do not touch those boxes". I was absolutely dumbfounded to be spoken to this way. I certainly understand the reason for having the employee retrieve boxes on a shelf and I think I'm a pretty reasonable person. All she had to do was say "I can get that for you" and there would have been no problem. As you can imagine her tone made me cranky. For the record I did not raise my voice. I did not swear at her (although I wanted to). I was just visibly ticked off. Then she had the nerve to say "You don't need to get rude with me. We don't tolerate abuse of employees here". I will say that the woman at the till was much nicer and did try to repair the situation as best she could. However I will never be back to this location ever again. I wouldn't even go back if they gave me a free pair of shoes it was that bad. My first visit yesterday would have been rated a 3 because I got what I needed but it wasn't stellar service. My second visit would have been a negative 2 on a scale of 1-5. I've worked in retail myself and can tell you that if my bosses had ever seen me treat a customer this way I would have been fired on the spot. Hopefully they pick it up a bit.....as for me I'll be trying the other locations next time.

I'd never made the trek to Aspen Landing before but I will definitely be back. I am in love with…read morethe shoe store Shoe Muse. These are not the shoes that you buy and then see 25 of your closest friends with the same ones. These are European and designer lines that are fun and funky. The only reason I didn't give them 5 stars is because the staff was not consistent in their messaging of different promotions and the store was FREEZING. Otherwise...amazing and I will be back....after my wallet recovers from the two pairs of boots I bought today.

Disappointed by poor and unprofessional customer service. Store manager and assistant unwelcoming…read moreas we entered the store. The Spaniard manager was sitting in the back on the sofa, legs up and remained seated as we continue to approach the Fly London shoe area. Arrogant manager. Some discriminating comments were made about Syrian refugees entering Canada. Controversial questions were posed as part of the conversation with us. Will never return. 2 thumbs down.

Here is shoe store that I never want to go back to... and that's saying a lot because I LOVE shoes…read more The saleslady there was so rude and dismissive of me, I was almost offended. She didn't offer a hand or ask if I needed anything. In fact, she came out of the back when I came in, stood there for a moment, and then went immediately to the back again. I don't know what her deal was, but it was very unprofessional. I'll admit that they had some really nice shoes there, but I couldn't even believe the prices! They were waaay over-priced for what they were. I saw some flats there, which barely consisted of anything, that were still $115. Does that seem ridiculous to anyone else? Even the baby shoes were $60. Not only were the prices outrageous, but the selection wasn't that wide. They had one wall full of boots and such, and a tiny stand in the middle of the place, but that was it. For the size of the store, and the amount they charge, I would expect the selection to be greater. Two thumbs way down for this snooty, expensive, not-so-great shoe store.

Disappointed in the Luna Blue shop. I bought a dress for regular price, wore it three times, then…read moresaw the seams were tearing. I left a message to ask to chat about it. No response. I'll take my dress to my seamstress to fix. Not impressed with customer service.

Time for another quickie:…read more -Tons of shoes - Tons of styles - 40-70% off clothing - Airmiles - Attentive Service Any Questions?

I used to buy all my shoes at Payless, but of course cheap price = cheap quality. None of my shoes…read morelasted long. Bought a few shoes from Aldo and they hurt like hell. Then I discovered this lovely company a number of years back and now a good 80% of my shoe collection comes from here. Huge selection of not only styles but brands as well. Amazing customer service. Great price for a great quality. I also give the company major props for a superb points system, and for not bombarding me with daily e-mails. This location is in a great little area as well. I've got to give major props to the sales people. I was trying on winter boots recently, grabbed a pair I liked, and moved on to look at other shoes not realizing I left my mitts behind. Sales girl recognized them as mine and instantly came over to give them back. I look forward to many more years of shopping here and seeing what they have to offer.