Great experience at this office. Optometrist was very detailed in explaining his findings & my…read moreoptions for glasses . Did not try to upsell me but gave me suggestions for my needs . Very professional along with the nice lady in the front office area . Had my prescription glasses ready in a few days !

Unfortunately, I won't be returning. I did like this little shop, but they didn't ASK me what I…read morewanted and grossly overcharged me. In any type of retail, especially if medically related like your eyesight/vision, customers should be provided all options for any type of lenses and the beauty of being the one paying is that THEY get to decide what to buy and how much they want to spend. That ability was taken away from me here. My prescription is very very minimal. I've had corrective eye surgeries so I don't need much at all. I picked out a pair of frames that I liked and told the person to go ahead and place my order. I had to come back in to get measured and she said they'll call me when the glasses area ready. I didn't realize until pickup that somehow, for this very simple and very minimal prescription that the glasses were $300-$400!! Say, what??? I was like ok... I paid it and I said I'm going to be checking with my insurance because this isn't right. There's no way for what I was getting it should cost me that much. I also asked for a more detail receipt, not just an amount, but give details on what exactly I was charged. Well, what I found out in the emailed detailed documentation that the person who works there who took my order decided for herself that I was going to buy the MOST expensive lenses possible. I am very upset she did that and never ASKED me what I, the person paying, wanted to buy. She never gave me any options. She never explained anything. I mean, that's your job is to lay out and describe to me what my purchase options are. She just went ahead and ordered the most expensive thing on my behalf. I didn't think of it during the purchase process (why isn't she showing & explaining lens options...) because that part is their job #1 and #2, I haven't purchased glasses in a really really long time due to my corrective eye surgeries. I didn't even think of what she was *not* doing correctly. So, I called and has this discussion and I needed some of this money back. No way am I paying almost $400 for glasses that barely have any prescription to them, thus I will barely even need/use. I liked the frames so I wanted to keep them and she offered getting the lenses remade. And I'm feeling like, I don't know that I want to do business with them again. So that wasn't my preference given what just happened, how nothing was explained and I was just charged without my consent. Next I said what if I just return the lenses and she said she would refund me. So, that's what I ended up doing. To me it's really ridiculous that she couldn't refund me the difference for the less expensive lenses and allow me to keep the lenses already manufactured and in the frame. -- THAT would have been the ideal response. -- THAT would have saved losing me as a customer for life. So, now we are just going to fully waste the most expensive, perfectly good lenses, sized only for my frames, and with my own prescription for absolutely nothing? Great. How stupid. She is the one who grossly messed up and she should have allowed me to keep those lenses for her mistake instead of being so wasteful. I'm out.

I recently call asking for some information and I think that they might have seen the review…read morebecause they offered me a replacement of lost clip-on glasses (they did not have to do this).. So it looks like they are willing to work with me and make right an extremely unpleasant situation...

This place was so thorough and did such a great job. The customer service was excellent and they…read moretruly helped me find exactly what I need!

I had the best experience here after having some problems with my glasses I picked out at a…read moredifferent Warby Parker location out of state.The optician who I unfortunately don't have the name of, helped me pick out some new frames and adjusted them perfectly for me. She was so patient and helpful. The staff here are all lovely and are quick to help any customer that walks in through the door. If I need anything with my WP glasses or sunglasses this is the location I'd go to for adjustments.

I had a great experience here! I stopped in (no appointment needed) to look for new frames after…read moretrying a few on virtually through the Warby Parker app. The store is very clean and only two parties are allowed in at a time. Everybody is required to hand sanitize upon entry and each pair of frames is sanitized after being touched and/or tried on. The best part? The sales associate helping me pick out a pair was actually honest! She told me which frames were keepers and which did not look or fit right. I always get stressed when looking for new glasses since I never know what looks good, so the candid feedback and advice made this process a breeze. My new pair arrived right at my door in less than 10 days, and stopping back into the store for a frame adjustment was quick and easy. The frames I selected, with prescription lenses, AND with blue light filtering only came to $145, which is cheaper than what I usually spend when ordering from an optician's office, even after my vision insurance kicks in. Great pricing, great selection, great staff!

Nice Store Way more…read moreselections for women but I found a nice pair of Ray-Ban. Hope I like them. First pair!

Drove down from Evergreen to pick up an order. said they open at 10 am. got here at 1040 and they…read morewere still closed. now past 11 and still not open.

My husband and I both had exams at Urban Eyes last week, him for contacts and me for glasses. They…read morewere able to get us scheduled for appointments pretty quickly and were professional both in person and on the phone. The store and exam areas were clean and well lit. They are located in a shopping center with a very busy parking lot and have 2 reserved parking spots in front of their office that they recommend parking in to avoid being towed. We both thought our visits were fine, and the eye doctor was professional and thorough. and the only thing we weren't crazy about were the fact that we felt like they tried to up-sell us on a few things. I totally get that everyone is trying to make a buck, but we just didn't love it from a medical provider.

10/10 customer service! I was visiting Denver from out of state and I forgot my contacts at home…read more The staff accommodated me promptly and they were able to provide me with contacts so I could see! I would consider moving to Denver just to receive my eye care here! Thank you so much! I truly appreciate your kindness!

I have been going to this place for the past several years. Wow. I cannot tell you enough how…read moreamazing they are. The doctor Heidi is so kind and attentive. She is super thorough in the info she gives you as well as any questions you may have. The office staff is so amazing too. They take their time explaining everything to you and have a lot of different options for contacts and glasses. I specifically have worked with Crystal. She is so patient with you and helped me choose some new frames that I normally wouldn't have even tried on! She was just wonderful and I really love this place. They make sure you are taken care of. I cannot recommend them enough!!!

While the people are very friendly and both optometrist are wonderful people, it really makes me…read morefrustrated that they're closing time is 2 PM on a Friday. Most people aren't even out of work yet! At least make a way for somebody to pick up their glasses on a Friday After work so they don't have to wait till Monday! Now I'm blind for the weekend! Yay!

Absolutely brilliant experience from the moment I scheduled until the moment I walked out of there!…read moreThey were very communicative before my appointment, the man who answered the phone was patience, kind and helpful. When I arrived I believe it was the same man, and he was equally as nice and helpful in person. The tech who did all the tests/images on my eyes was kind and helpful as well! He explained everything he was doing and why he was doing it in a way I could understand. He made sure all of my worries or concerns were addressed as well. The doctor, Megan Callahan, was probably the kindest doctor I've met in my life. She really cares about her patients! She also explained everything in great detail and made sure I understood my eye health and that I didn't walk out of the exam room with any questions unanswered. I had a case where I was given a wrong script by a big chain office upon moving to Denver, and it was causing me great head and eye pain. She was able to show me the difference between my original script, the wrong one, and my new correct one. And WOW! I am so glad she showed me as it really gave me a better understanding and so much peace of mind. Then I was taken out to try on some frames (they offered to put lenses in the ones I already had and did NOT pressure me at all to purchase anything extra from them) but I found some I love and they did a great bundle with the frames and lenses. All in all I had the best experience I could have hoped to have today! I will be a lifelong patient at this office. Lastly, this office is BEAUTIFUL. The decor is lovely, comforting and still professional. It was spotless clean! The room you pick out glasses in was so comfy and organized. If I could give 100 star rating I would!!

My first time here and had a great appointment and interactions with the staff. They have been very…read moregood about helping me find the best contacts even though it's a struggle. Old eyes But then I reached out for them to order me contacts with my insurance and never heard back and now the contact store is having an issue getting in touch with them to verify my prescription, which I really need.

It's hard to imagine where the time has gone, but Dr. Baron and the wonderful staff he cultivates…read morehave been caring for my eyes now for over 20 years! His caring and talented staff make every visit a pleasure as they guide each member of our family through an annual eye health exam and treatment plan. Through the years, Golden Vision has helped each one of us understand our individual eye health needs and guided us when needed to make appropriate choices for glasses and contacts with understanding and confidence. Visits are easy to schedule and their follow-up is seamless. What more can I say than the environment at Golden Vison makes it truly one of my favorite places on earth to bring my family for care (and the proximity to downtown Golden and Woodies Pizza isn't bad either for some fun family time after each visit!). Please check them out and you too will soon come to know that there's no better place for your family's continued eye care than with Golden Vision Clinic. Most Sincerely, Dan Cichy Highlands Ranch, CO.

They used to be a very good place to go. Too many people left. Poor follow up. Poor customer…read moreservice. I would recommend passing on this one

What a pleasant surprise to come across this small retail store while strolling through Dairy…read moreBlock. So as you may guess wood is important to this business. They create accessories such as sunglasses, earrings, wallets, bottle openers, bow ties, flasks, and watches, just to name a few all made with exotic woods. Most of them included intricate and beautiful designs as well! You could tell a lot of care and hard work went into every piece on display. A good amount of things were on a deal currently as well which was nice. Prices also appeared to be good for such high quality products. I would have bought a whole lot had I not already own a large majority of these items with most being bought recently. In the end my wife and I bought a magnetic bottle opener with a bear carved into it. If you're in the area it's worth a detour. If you aren't in the direct area then still worth a visit because the area has so many things to do so pick something and just add this place as an additional stop!

Brett at the Colorado mills store was so great!!! He helped…read moreme with such patient and kindness. He was Very knowledgeable. I have to say this was one of the best shopping experiences I've had. Amazing customer service!!! If you need sunglasses or apparel I'd go to Oakley and work with Brett.

Got there late last night but Ryan, the store manager, was patient and totally willing to help me…read morewith what I needed. Left with a bunch of stuff including a new set of lenses or my Holbrooks and a sweet new pair of Exchange Suns! I've purchased sunglasses and Rx glasses here and they're always super pumped to help. Thanks again Ryan & team!