Came to pick up a package that was brought here because it required a signature. At first I thought this would be a quick in and out. Angie worked hard to get the line down by. The other two worked slower to get things taken care of. To pick up a package it took about 15 minutes. They couldn't find the package initially but someone out of uniform helped her. Thanks Angie for working so hard this morning and probably every morning. read more

Stopping in this post office is always so painful. I have no idea why the employees hate customer service. It is your job! I am so sorry to have bothered you today Mr. Jason. It is clear you hate your job and don't have an ounce of customer service skills. UGH read more

Well here is an update on my previous review. It has gotten worse. Have had to file 5 more complaints after going into the post office 3 times. Postmaster refuses to do or talk to the carrier. Caught carrier texting and talking on her phone. Wondered why she was sitting on the road, at our mailboxes so long. So walked up behind the mailboxes and there she was on her phone. Postmaster doesn't think it's a big deal. NC law says it is. She said it would just be my word against hers. Guess I'll make sure and get a video of her doing it next time and take it to Raleigh. read more

I was shocked to see that there was no line. The gentleman who waited on me welcomed me with a smile, gave me my options. It was a very quick process. read more

I was having trouble with a Priority Express shipping which I paid a ridiculous amount of money for. This type of shipping is guaranteed to be delivered within two days. It's late. Not only can I not get thru on the USPS website this post office won't even answer the phone. read more

I paid for an out of town PO Box for 3 months and requested my mail to be forwarded to that PO Box. In the three months, I only had about 3 deliveries! read more

Hold mail is hit or miss, one time on a 30 day hold had . Three days in a friend stopped by and box was full. We call out in a complaint (friend found box with mail) Another time we got home a day early and getting mail out of box mail person came by drop mail. I tried to talk to her she took off telling me "l Speak No English" I could go on but why nothing will change read more

It's only a 1 star bc I cannot give them the zero they deserve and still leave a review. Don't waste your time going into that pos facility! Everything you ask of them they cry and complain about like they didn't sign up for that job. They ALL have piss poor attitudes and are absolutely 100% racists as can be! I have been hassled many times in there by every single "employee" just for asking simple questions! They need to COMPLETELY wipe the slate clean of employees and start over all the way up to the postmaster herself. I expected her to handle herself more professional than she did but honestly not surprised anymore with this establishment! It's gotten very pathetic! read more

I've tried calling this post office several times. I have never gotten anyone to answer the phone there yet. And I know it's the right number because the automation answers as Mount Holly postal service. Absolutely ridiculous. read more

I don't have a problem with the post office only with the carrier. He refuses to deliver the mail that requires him to get out of his truck. My husband and I are getting older and he ( my husband) has been disabled for several years like most older people who find it harder to get out so we have supplies delivered by mail. Our mail man is so lazy he won't bring anything to the door. His excuse this time was the dog and he has used know one was home. We don't have a dog but we do have a ring that clearly shows him just diving off. We were home just can get to the door that fast. These guys make good money and are not held accountable for not doing their job. Now I have to find someone who can take me to the post office to pick up what he should have delivered. Also if you look on the town talk page for Mt. Holly you will see several people have complained about service and not getting mail. At Christmas he will put another envelope in the mailbox and ask for a tip for delivery again. He will be tipped according to the service he has provide. read more

Very rude employees I've come here twice and dealt with a few several employees and they've all been extremely rude... Life is too short to act that way if you hate your job that much find a new one read more

I had a package that I had been waiting one month for, it finally said it had been delivered to the Mount Holly post office May 5 & delivered to my mailbox @ 9:41 the next morning. I have never received it & our mail doesn't run that early! I have been calling since theN & don't get anything except a busy signal! I think it's pretty low-down to take the phone off the hook because you cannot tell me they are that busy! I called non-stop yesterday for 43 min & made 143 calls, still busy this morning! I want to know where my package went!! read more

Was in a hurry thought oh god here it goes I have to go to Post Office wait in long lines and get treated badly. But low and behold not at all. Only 1 agent behind the counter but she was fast and polite. I got in and out in the time I needed. I was so happy i stopped here and got my stuff done. All thanks to one very helpful, fast and friendly Postal Worker! read more

So i had made an online purchase and it ended up coming while I was on vacation! Haha typical story. I received a notice that told me i have to sign for the item, i had to call three different postal offices to try and find where my package went! and though people were nice at all three Kim (i believe that is her name) from Mount Holly stood out to me! She was extremely sweet and incredibly helpful. She couldnt find my package at her location and took my number to do the rest of the digging for me!!! Such a sweet woman! (: read more