Rob and his team are amazing people! I appreciate everything they do for me. I have five…read moremotorcycles they service and take care of for me basically year round. I highly recommend you take your bikes to USA! They are the best! It's not close!

Brought my bike in to see about a 20K service and fork service. Rob, the owner, gave me a tour of…read morehis facility, which was pretty impressive. After inspecting my bike, the technician caught a few things needing to be addressed and Rob and his team took care to do things right. He is super busy (says a lot about his shop), but spends the time to answer questions and schedule you in. I'll be back. Recommended!

This place is my go to place for all my family bikes shopping, services and accessories…read more Peter is very professional, effective and always a good advice. I highly recommend him.

This shop isn't reaching any rating to me except its location is to close where i live. I took my…read morebike to this shop and told the repair was a derailer due to it being bent. So he look at the bike commented on a few things then told me it was the chain. He was the expert so he proceeded and I left only to return with the same issue. He tinkered with the bike again and I still had a my issue unresolved. This place ripped me off for a repair I neither needed and he said was the problem. I wouldn't recommend this place for anyone who needs to trust him to know what your bike needs to be repaired and put in back running. My bike was taken to another shop in the neighborhood and got my bike repaired like I asked.

Great mechanics! The folks at V5 Cycles are very knowledgeable. Your bike will be on good hands…read morewith them.

They do really good on bikes but this one worker was pretty mean and kept questioning my knowledge…read moreon bikes and not listening to what I told him. if you can deal with that come here and get your bike fixed, but that same worker might not let you buy the bike you want based on my friends experience here

Cory (and Jack and JR) kept the shop open late to trouble-shoot my Honda Goldwing after it randomly…read morelost power on the highway. He saved our roadtrip, and shared his wealth of mechanical knowledge. This is a guy who traveled to Italy with a vespa part in his hand to see if he could find a replacement. Very impressed with his whole set up, very grateful for his above and beyond service, and prices were fair.

Sells used batteries at a astronomical price. You don't get repeat customers that way.read more

Greate business. I have bought multiple times and they always recibe you with the best attitude.read more

I bought 2 bikes here over they years but can no longer recommend this place. The people in there…read moreare rude and yell at a young kid for asking a question. Stay away.

Best service ever! I got my seatpost clamp bolt off when other places jus stripped the bolt…read more If u meed help definitely go here

Great service, excellent follow up skills and execution of a new e-bike set up. Delivery was easy…read moreto schedule and they were great at coordinating.

I could not recommend anyone more highly than Goodrich Locksmiths and Rich! He was prompt,…read moreprofessional, reasonable and friendly! What more could anyone ask for in a service professional? Rich is my locksmith for life!

CASH or Zelle Only. Not a lot of help here sadly... ‍ Also, terrible phone interaction when…read morecustomer is already STRESSED out.

I stumbled upon this company by some sort of search engine hijinks...I had typed in "Velofix" and…read morethe first entry to pop up on Google was "Velotooler" and the spelling was similar enough that I clicked on it carelessly while doing something else, and then I stupidly assumed that Velofix must have renamed itself. Boy, what a mistake that was. The website looks good, there is a nationwide map showing where the mechanics are available, and I found one within 15 minutes of the suburb of Boston where I live. I was pleasantly surprised to find that as per website, said mechanic was available within just 3 days (Velofix has much longer wait times, can be 1-2 weeks on average) and the service (tune up of an e-bike) was actually $30 cheaper than what Velofix wanted. Wonderful! Or so I thought. Alas, that's about where the "wonderful" part ends. First off, the damned website is glitchy as all hell---after I create an account and submit all my details (address and CC info), I hit the "Pay" button...and nothing happens. So I double-check that all my adblocking browser extensions are turned off, reload the website, and do everything all over again. Same result. Over and over again. I even try using a different browser (Chrome) and again, no luck. So I hit the "Chat" button to get help from Velotooler. Got a live person after about 30 minutes, during which time I had left my computer, so we proceeded to play chat-tag for a couple rounds. She later sent me an email follow up the next day: said sorry, but I needed to first use their "Add payment" link on my account before placing the order. Which I did, but the same thing happened...screwy website took all my info, then on the last page where there was a final "Add payment" button, again nothing happened upon clicking. At this point, Velotooler's "help" person who had been helping me simply ghosted. Now mind you, I had been totally civil and polite the whole time, never cursing, blaming her for the problem, or personalizing it. Lo and behold, I suddenly had an idea...why not try the god awful Microsoft Edge browser! And so I did, for the perhaps second time since it was foisted upon my PC. And praise da good lawdy lawd, it finally worked...payment info was finally accepted, and the work order finally went through---just "pending confirmation" from the mechanic. Problem is, a full 24 hours later, my requested appointment date/time had still not been "confirmed" by the mechanic. I sent a further chat request for help. No response, not even an acknowledgement of receipt. Another half day later, I get an email notification from Velotooler that my appointment had been cancelled and that my credit card would be refunded. With zero explanation, apology, and or any actual human response from any Velotooler support staff. Ergo, it's clear to me that Velotooler is just not ready for prime time yet. They are obviously a half-baked amateur operation, probably understaffed and underpaid, and the staff clearly under-trained. And the website designer should get a good hard kick in the ass right out the door. I'm going back to Velofix, even if I have to wait a whole week for the next available appointment and pay a little extra dough. The only reason I am giving them 2 stars instead of 1 is that they did issue a prompt refund (will have to check my credit card to make sure it does go through, my confidence in these people is pretty low as you can imagine).

These guys do an excellent job of screening for top-notch mechanics. Their prices are fair and the…read moreservice is fast and friendly. All their mechanics are insured and licensed which is important.

I have been using bikeland for tune ups and repairs for a number of years now. They are friendly…read moreand helpful and very competent. I trust them. Their prices are reasonable, and on one occasion, they quickly fixed an issue for no charge. The owner gave me valuable advice on where to get a trailer hitch installed. They have kept me riding. Would highly recommend.

Great service and family owned business. Very helpful with sizing for my daughter's bike.read more