Listen to the reviews and just save your time and money, by going elsewhere. If zero stars were an option that's what I would choose. I dropped off a motor for a few broken bolt removal a week ago they told me it would be ready next day possible the day after i said okay no worries. I call two days later and they said it's not done and he will call me later with an update that never happened. Still haven't heard anything so I call again two days later and was told it's in work. Don't hear anything so I try calling beginning of the next work week and no one answers and I called 4 times randomly throughout the morning trying to get an update. When I was driving home from work I see they are open so I stop by and see what's up with my motor and he said oh we were out of gas for the welder I'll try to get it done by end of day. I get a phone call an hour later saying it's done. Well when it comes time to pay he goes hey the were a little harder to get out then I though I'm going to charge $10 more per bolt. Honestly how are you going to tell me they were harder when I was just here an hour ago and you hadn't even started on it. Seem like they came out pretty quick read more

Very very satisfied with my experience. I went to take my car to get estimates in Tucson, and I either felt like I was being over priced or swindled. I came to motor works and immediately felt like these guys knew what they were talking about. They were very knowledgeable, quick and the price compared to the dealerships or other shops I visited was more than satisfactor. I will be bringing my all my cars from now on. read more

I have been to a few different shops in Tucson and they had the best customer service hands down. Thanks guys read more

Customer Service sucked, they promised a vehicle to be ready and it wasn't. Then charged more than what they said! Very unprofessional and wouldn't recommend them at all read more

I have used many auto mechanic services from different auto shops in the past. Some have excellent customer personnel but poor quality of work and/or expensive outcomes for the work done. I have been using Motor Works and Machine for several years now, and have found that they are one of the most consistent, reliable, cost friendly shops with customer service personnel that listen to the customer with the task at hand. I have experienced that customer satisfaction is of high priority and Motor Works and Machine personnel will do what it takes to do the job regardless of obstacles and time frame to insure the vehicles good performance. Any good auto shops will have issues with time frame of services rendered due to the amount of clients being served. And that's what makes Motor Works and Machine sought after for automotive care by myself and other family members. Therefore, I give this company a thumbs up and recommendation for auto care services. read more

bad service don't even go here. they tell you a price when they finished job they just add more to it .

WARNING!!!! Dishonest company that will just take your money, Don't trust them! Got over $3000 of work done on an engine build that ended up not running properly right after. Ray The Owner refused any kind of help or compensation & was very rude. SAVE YOUR MONEY, GO SOMEWHERE ELSE read more

JUNE 2024: Motor works charged me over $3000 to rebuild a motor, I waited over two months and when I started the motor, it was loud and the rocker was ticking, upon reinspection they said the cam was flat and they weren't giving any type of warranty, refund, or taking responsibility for it. Even though they built it. They screwed me out of thousands of dollars, wasted months of my time, and now I have to file a lawsuit or a claim to get a refund, or to get what I payed for months ago. read more

They take way too long to even get your car started and work on ! I took my car there about a month ago and I'm still currently waiting for it to be looked at and start being worked on! Which is ridiculous! read more

I want to give a shout to the guys at Motor works, I've taken multiple cylinder heads and engine blocks to be rebuilt/ resurface and every time they have done a superb job. Wait time is 7-14 days when I've taken stuff there but if you have multiple cars your working then that's not a problem. Thank you! read more

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#1-Took the hummer again for A/C repair, the first time it was the control module & a lil low on the Freon. I already purchased the module but the did the A/C check and install $340 repairs plus the part I already purchased $250 & broken door handle $60. #2-Next was A/C issue again, the hose broke. $420 repairs #3-No the A/C belt flew off $165 repairs. I still need some more work, steering box $550, valve cover and oil pan gaskets $650. Great work but holy crap it's getting pricey on repairs. I would recommend this place but if you can buy the part ahead it will save you a little $. read more

Motor Works & Machine - The truck ( Big Red ) that chases mechanics away? LOL great little shop but I will be back again to test there skills - Auto Repair Near Me - Tucson, Arizona

Mike was very helpful and professional. I felt very comfortable dealing with Him and I observed Him helping several people including women and He has excellent customer service. The Guys in the shop are very courteous and knowledgeable and the prices were Very Fair. I will definitely be back read more

I took my car in only needing a power steering pump and wheel bearing replaced. After stellar convo with the employees, I returned to my car running smoother than butter, they even popped the dent in the back of my car back out ! I was psyched ! Definitely coming back. read more

This business receives zero stars from me. I took my Jeep over there for them to change my oil pan paid them over $300 for them to do that. They did not tell me that they couldn't find an oil pan and so I thought I had a new oil pan. 6 months later my oil pan is leaking and I take it to Jim Click to get my oil changed and they told me I had a hole in my oil pan and that it had been welded. So I went back over to Motor Works and asked them why did they weld my oil pan instead of giving me a new one and they that's when they told me they couldn't find one so to get me out the door they just welded it. Well I asked them where they going to fix their mistake because I was told that they should not have ever welded that and they told me no I would have to pay for it again over $300. That was their mistake they would not own up to it and they would not fix it. They're irresponsible they don't fix your stuff they just cause more problems and I will never take my car over there again and I will not recommend this place to any of my friends or family. And if I was you I would not take my car over there either. I couldn't post my review unless I gave it a star but in my opinion it gets zero Stars read more

Motor Works ROCKS! "Finding a good car repair shop isn't easy." This refrain is heard time and time again, but to those lamenting this situation, I say: "Go to Motor Works & Machine, 2650 W. Valencia here in Tucson." A few years back, we bought a Mazda Miata that had two previous owners. The first was a lady in Illinois. It was a corporate car that the corporation bought for her. As for the SECOND owner, a gentleman from whom we bought it living here in Tucson, this was his 'baby' and he treated it with great care and did a LOT of customization. After presenting us with the folder of EVERYTHING he'd ever had done to it, or what he did himself, he told us about Motor Works. That was his 'go-to' shop. We've taken the Miata there time and time again, because, like a doctor that knows a regular patient's history and quirks, they KNOW this machine well. Recently, after some MAJOR repairs, it found some different hoses to blow. "Louie" has the patience of a saint, and is fastidious in his craft. He took the time and trouble to go over EVERY hose on the engine, and made certain that every potential "problem point" was checked for possible trouble down the road as the previous owner had wrapped several hoses with blue, corrugated hose tape so they'd 'match' , because the ENTIRE engine was blue to start with....(told you this was his 'baby'-when we'd open the hood to show people, they'd inevitably 'oooh' and ' ahhh' at what they saw) The Miata is a 1999, but so is our other vehicle, a 1999 Jeep, of which we're the original owners. Both machines truly are very reliable, have served us well for many years, and are well maintained, because we know that age doesn't necessarily mean trouble, it just means one needs to stay on top of things to keep both vehicles in the best condition possible. Over time, Motor Works has worked on both vehicles, and has done a splendid job every time. The entire staff is friendly, courteous, and has a great sense of humor. Their customer-care has always been top-notch. Most important of all, this shop has integrity. They stand solidly behind all their work. They'll go over every detail regarding your repairs, and won't proceed without your approval. Integrity, knowledgeable, hard-working staff, great work; need a good repair shop? Go to Motor Works! read more

i have days wasted after they machined my 289 block and didnt reinstall the oil galley plugs...and to top this off cant even answer me on to where it is located. no oil pressure engine painted and installed..OMFG off comes timing cover. and the worst part about is i paid over a grand and had all the parts there. after days of research i learn its behind the main bearing cap. so off with oil pan and how do i instalkl this plug inches deep as it has to be at a certain depth. NOWAY would i ever use these guys again. i am so pissed off. such a critical area as oil galley plugs and the man who removes them doesn't reinstall them????? shit builder thats who read more

Honest, affordable, decent warranty on work provided (NO 90 day BS' warranties here!), and they've been in business since 1986 (that's almost 30 yrs. experience!). I have been pleased with their work, especially considering I drive a Jeep Wrangler. They are kind and professional, and always seem willing to give their professional advice and help when needed. Definitely worth the drive if your not on the Southwest side of town! read more

Went in for a ball-joint repair and 4 hours after picking up my vehicle the tire falls off in traffic; 2,000+ in damage. They gave me much grief when they realized I had aftermarket parts on the car and were pretty reluctant to work on it due to that fact. Tried to contact the manager and they pretty much blew me off. They never responded to my claim. I would pursue legal recourse if I had the time and patience to do so. Do NOT go here for your car repairs! There are much better place to take your vehicle. Never again Motorworx, never again. read more

Great place fast and easy to use did my alignment in a hour or so very friendly staff

I can not say enough good things about this shop. They are knowledgeable, and will honestly answer your questions. I had major work done on my Buick and both Luis and Chris were more than fair in the pricing. Victor willingly stayed after hours to finish my car. They do provide a national two-year warranty on all parts they sell and that they install. If you are reading this and just want a mechanic that you can FINALLY trust, you my friend, should give them a call. read more

worst place ever payed 1,500 first time second time 600, next morning i was left on the side of the road "i was told by the owner you call my tow company that i use " im nice so i did but im not employed by you" next day i call them at noon my vehicles not their again you call and find it im so up set read more

rebuilt motor for my 98 jeep tj onley lasted 500 miles lost oil pressure two months later still not fixed