Had some massive odd spots on rear door and back panel of a suv lease. Someone else tried to rub it…read moreout - only made it worse. Showed up- no appointment and Steve - the owner- dropped what he was doing and 20 minutes later,with some fair pricing- car looked brand new. Was really impressed!

My son spent $1,800 here getting his Honda repaired last October after a small side swipe with a…read moreparked car. The repair was done well. The plastic cover under his car came loose with time and when my son called back to schedule an appointment the owner Steve was very rude and told him that he doesn't have time (for something that small). He hung up on my son twice. I am very very shocked. I guess some people only are nice when the repair is over a certain dollar amount. My son is 18 yrs old and works hard for his money. He was very hurt by this. Do better by our youth and your customers!

Do not go to this place! the owner has Thee worst attitude in the world he talk so terrible on the…read morephone having me go back and forth at work then when I left a bad review on google he called me and told me he was not going to fix my daughter car because I left him a bad review on google. Then I asked him for a payment link and he doesn't have one. I am like so you don't have a receptionist, you don't have a payment link then he still mad and when I get there I ask where dose AAA pick up the car he says they can't and had me drive the car across the street to shoppers market. Do not go here it is terrible!!!!!!!!!!!!

Very opportunistic…read more I took my car in to be serviced. I told him what the dealer had informed me and he said he would do a diagnostic. He NEVER actually did a diagnostic and just fixed what I told him they said was wrong with the car. He says that he'll fix it but he doesn't know if it'll stop the engine noise. I was told that the diagnostic would gather the information needed to make a sound decision about the repair. It was a ripoff and I'll be reporting this business to everyone that I possibly can report it to. He should have never fixed my vehicle when he knew that my car still would not function properly after the repair.He's fixed an oil leak and still charged me $90 for an oil change as if he wasn't going to have to put oil back in the vehicle after the repair. He's suppose to be mechanic and be thorough. He took advantage and then got upset when I told him that the credit card charges are too much because he's going to write those off on his taxes. DO Not patronize this business if you want someone who's honest and ethical. He also never called me back after I called with concerns about all of this!

Dropped off our GMC Terrain after it was rear ended recently. Had the vehicle back within a week…read moreand a half (including a holiday weekend.) The communication with the auto body shop and insurance was amazing. Loved that they kept us up often. The vehicle looks brand new. The inside was also vacuumed and cleaned up nicely, which was a nice touch. I hope not to be here again anytime soon but would definitely recommend to all family and friends going forward!

Big big thank you to Pole Position Auto Body for getting my baby back beautiful My usual shop…read moreclosed with the owner retiring and selling, so this is the first time I've used a new body shop in years. I found them on Google simply going off other reviews and I don't regret it one bit. Hugo and his team made the process absolutely flawless. Rayvon at the front desk was always so professional and friendly. No sooner after I dropped my car off they started working with my insurance directly. They got all of the supplemental repairs approved with no issues and they even offered to help get me into a rental. The communication was great with them giving me updates along the way. And the cherry on top... I picked up a car that was detailed, washed, shined, and they even cleaned the brake dust from my wheels 100% recommend them and will for sure use them for all future auto body needs.

My car's roof was leaking and there was mold. James took care of it and made my car like new inside.read more

Uh-amazing Experience from start to finish! James took great care of my Daniella Denali!…read more Gave me an great awesome price for the Daniella's bust lip that outbeat everyone else's crazy costs of thousands to hundreds and the best part was that he was able to get her in fast like the next 3 days and got her done and ready in one day on a Saturday! Happy Daniella Denali, Happy Angelina

Used on line estimate service. Was seen promptly at drop off and was keep informed during repair…read more Finished project was well done, Would highly recommend. Final cost was within $40 of on line estimate service Well done Genesis

did an amazing job on my car we are very pleased thatu guys help us out we have 3 kids that ride…read morewith us god bless

The experience was very tiresome. but I can say they took care of my wife landrover it was months…read moreof stress. but she riding again with a new motor just give them a lil patience and things will get done.

terrible my car been there for over month nothing has been done they never answer the phone when…read moreyou call terrible service now it's to the point I'm gonna take them to court

For the past five years, we have been loyal customers of Cal's, spending literally thousands of…read moredollars on repairs and service. During that time, we came to regard Cal's as generally efficient, although consistently and noticeably overpriced. We continued doing business there anyway because we believed we were paying a premium for something far more important than a bargain: competence, honesty, and trust. That trust has now been completely shattered. Recently, my vehicle began overheating. We took it to Cal's expecting the same professional expertise we had relied upon for years. After examining the vehicle, we were told that the engine's gaskets were damaged and that the necessary repairs would cost approximately $5,000. Five. Thousand. Dollars. Before committing to such an enormous expense, we wisely sought a second opinion. Another repair shop examined the same vehicle and reached a dramatically different conclusion. They determined that the cooling system simply needed to be properly bled and the antifreeze refreshed. Their total charge? $85.00. The vehicle now runs perfectly. Think about the magnitude of that difference: $5,000 versus $85. One diagnosis suggested catastrophic engine damage requiring thousands of dollars in repairs. The other identified a relatively routine cooling-system issue and corrected it for less than one hundred dollars. That is not a minor difference of professional opinion. That is a staggering discrepancy of nearly $4,915. Had we simply accepted Cal's diagnosis without question, we could have spent approximately $5,000 attempting to correct a problem that another competent mechanic resolved for $85. What makes this particularly disturbing is our history with this business. We were not strangers walking through the door for the first time. We were five-year customers who had entrusted Cal's with our vehicles and spent thousands of dollars there. Loyalty like that should mean something. At the absolute minimum, it should be met with careful diagnosis, transparency, accuracy, and respect for the customer's hard-earned money. Automobile repair depends enormously upon trust because most customers do not possess the technical expertise necessary to independently verify what they are being told. When a mechanic says an engine requires thousands of dollars in repairs, the customer must be able to believe that recommendation is accurate and necessary. Once that trust is broken, the relationship is over. We gave Cal's five years of our business and thousands of our dollars. Unfortunately, this experience has erased the confidence that kept us returning. We will not spend another penny with Cal's. And I strongly encourage anyone receiving an extraordinarily expensive diagnosis from this establishment--or frankly, from any automotive repair facility--to GET A SECOND OPINION BEFORE AUTHORIZING THE WORK. In our case, that second opinion was worth approximately $4,915. Do not trust your car in the hands of Cal's Auto. PERIOD

I don't have enough words to say how good my experience was with these guys. They handled…read moreeverything with my warranty company. I had to do nothing. They made it so effortless and there were some of the nicest business people I've ever met. And the job was done incredibly quick. 20/10 recommend!

Wow!! Is all I have to say. If you want to a collision shop that's honest and friendly and does…read moregreat work, look no further. Thank you Chris and Stan for helping me with my Escalade today. Thought I was going to need to get my back bumper repainted, but they were able to save it by wet sanding it and wheeling out the scratches. Thank you for also making time to help me on a Friday afternoon of all times. 10 out of 5 stars

Fantastic job on my VW wagon. You'd never know someone bumped into it. It looks immaculate. I would…read morerecommend Stan Yee's to anyone and will use them anytime it is necessary.

awesome service everytime and very quick. staff is all super friendly every time I come as well…read more 10/10 recommend

Big Ray's is one of the best quick oil change shops I've been to. Very reasonably priced and…read morecheaper than the last quick lube shop I went to in Ann Arbor. Workers were attentive to check any issues with my vehicle. I was also given complimentary Little Tree air fresheners. I will return to Big Ray's anytime I need a quick oil change.