Ali, Steve, & Mackia were great in service and very professional. They made us feel serviced. we highly recommend.

Big Ray's is one of the best quick oil change shops I've been to. Very reasonably priced and cheaper than the last quick lube shop I went to in Ann Arbor. Workers were attentive to check any issues with my vehicle. I was also given complimentary Little Tree air fresheners. I will return to Big Ray's anytime I need a quick oil change. read more

I was robbed because I'm woman and don't know about cars I was charged a hundred dollars for a oil change and change air filter I will never go back it's so sad how women are taking advantage it only got the 1 star because I had to so i can post mind you I got a ford escape old model read more

Awesome customer service, very polite. It's not cheap but it's worth the value. That's going to be my go to from now on

Super friendly from the time I got there until the time I ended they were quick. I was in and out. I will definitely recommend and all for a very good price. Thank you again Steven !! read more

Great customer service and care for your vehicle needs i take my car there before the dealership, he found issues that the dealership missed don't sleep on this shop now my entire family goes to his shop No better service anywhere else read more

Been going here for years and always got taken care of fast and efficiently. Great people too

Very friendly and quick service . I would recommend this to everyone if your looking for somewhere to go affordable and very knowledgeable

Quick, easy and reasonably priced. I also needed a blinker light replaced; the new blinker wasn't working and he went out of his way to figure out what the problem was and fixed it! read more

Always quick and thorough! The staffbis friendly and hilarious! A very pleasant experience each time I come.

Mike and Hass were very professional and made sure I got what I needed. I will be back :)

Very reliable business, super honest and professional. Customer service is outstanding, show you everything is done before finishing. I strongly recommend this oil change for your vehicle. read more

I used to frequent this place when it was a Jiffy Lube but after the new owner (Big Ray?) took over, it took a dive. First, they are overpriced. Second, they reprimand you for skipping an oil change. (which I didn't skip, I had a freebie somewhere else and I later found out that they didn't change my oil or do anything.) Third, they try to convince you to get services or products you don't need. Ray had taken wipers out of the package and started putting them on even though I said I didn't want them. Fourth, they are condescending and straight up a-holes. Nuff said, I won't be going back. read more

All we can say is EXCELLENT SERVICE!!! My sister takes her car here regularly here for oil change and maintenance on her car. The other day she had an issue with her car and Big Ray's saved the day. Their service is always above & beyond. Her exact words are "HE SAVED THE DAY & I WILL NEVER TAKE MY CAR ANYWHERE ELSE!" Amazing service! Get all your car needs taken care of here!! read more

Just one of the few oil change places I've tried that somehow managed to completely fail at a simple task. The first time they changed my oil, they were able to do it properly. When I returned for service a second time, they didn't tighten the drain plug and it discovered a puddle of oil under my car the following day. The mechanic must have forgotten to tighten the plug the rest of the way. Luckily, I only drove about a mile home and didn't lose all my oil or the plug along the way. I wouldn't risk getting another oil change there. read more

Defiantly a five star group of gentlemen. Fast friendly and knowledgeable. They took great care of my car that I inherited. They save me a lot of money. I was told i needed my dashboard ripped apart to fix my heat, turned out I just needed my radiator flushed. Thank you so much Gentlemen! read more

This is my favorite place for a quick oil change. The staff are always very courteous. I feel comfortable coming here. I also love that I don't have to step out of my car. I have had bad experiences at other places but never here. read more

I experienced really great service big Ray was a joy to deal with great customer service kept me laughing, as well as made sure my car was serviced and he remembered to reset my oil change light, because some places forget. I can't remember the other guy name working but he was friendly as well. I'll be returning every time! If you haven't been there you need to go! read more

Great service! Friendly and quick! The staff informed me of the services needed to be done on my vehicle and explained to me in detail what was needed. Everyone there was super helpful, explained what they were doing, and didn't try to push any extra services on me. I will definitely be back! read more

They tried to sell me a bunch of stuff I don't need. Afterward I found out they neither changed the oil or the filter. Unless of course oil goes black in three days and their filters have worn out numbers and letters and look all beat up. Also he said it would be $16.99 but he charged $20.13 to my card. Pure scam!!! read more

I came in today knowing I was 10k and 5 months overdue for an oil change, and was really nervous about what to expect. Mike and Hass were friendly, fast, and let me know that they were running a special on engine flushes so I could get my car back on the road sludge-free without breaking the bank. They suggested an air filter change but let me know I could take care of that whenever. They did a top off of all fluids and let me know my tires were just a couple lbs low before filling. I will definitely be back after this great experience! read more

I've come here the last 4 oil changes on both my cars. They are friendly, quick and honest. They let me know about some minor repairs and refer me to reputable auto services if they can't do it themselves! Great guys. read more

I also had a horrible experience here. I would never ever go back here even if they offered me free service. They were pushy, expensive and rude. They over-charged me and suggested a ton of things I didn't actually need. Also, they replaced a part and never showed/gave me my original part. They completely took advantage of me. I will be reporting the to the state of MI. read more

Great place to service your vehicle fast friendly and great price won't go anywhere else thxs mike

I use to go to this place when it was Quaker state, and always received great service. However I would not recommend this place under the new ownership, Big Rays. My experience left me very unconfident as to if my car has been properly serviced. Even though I pulled right into a bay I was there for 40 minutes as the service guy was too busy flirting with the girl in the other car. My hood was only open 15 minutes during my 40 minute stay in this frigid cold garage, the rest of the time I was just waiting for him trying to get this girls number. I should of said something but even I started to become interested in listening to this guy give his one liners to this girl and see if he ended up with her number (he didn't). Besides having to wait around, I am unsure about the service performed. I can tell everyone that even though they have it that my Windshield Wiper fluid as filled on the invoice, It was two days later after my oil change that I noticed I wasn't getting any more fluid out of my washer sprayer. Sure enough it was empty and I had to fill it. I went a step further after filling my washer fluid to check my oil level dip stick, and this was at the minimum line of my level. So I added some oil to bring it in between the min/max line. Yes this left me very unconfident about my oil change, so much so I will probably be stopping in to another place this week to repay for another oil change. Needless to say I will not be back to this new ownership called Big Rays. read more

My favorite place to get a quick oil change. They are honest and reliable. I would definitely send my family and friends there.

terrible terrible place to take your car...these assholes left my old oil filter on and charged me for a full oil change...i drove 6000 miles on 1 oil filter... this could have ruined my car... read more

wow these guys know what they are doing! great fast and affordable services. all around nice guys I was dealing with and they were not pushy like most places are with sales. I wont go on and on but I will definitely be telling my friends about them. thanks guys! read more