They did an amazing job. I'm a single lady and they installed a replacement battery for me. My…read morebattery is located under the passenger seat, therefore making difficult for me to do myself. I'm so thankful to them. I was leaving for a road trip and so happy to not have to worry about being stranded on the highway. Thanks for amazing customer service Karen

my car batter was replaced by Manuel at the Teasley location. Great service. This place will be the…read morefirst option you should go to.

Do you want to know Autozone's secret? Their secret is hiring AMAZING people. I am a HUGE fan of…read morethis neighborhood Autozone (close to Mcdonalds and Kroger). I had to make an unexpected trip to Autozone because I needed a special tool. Why did I need a special tool you ask....because I was in a neighborhood off basswood taking my kids to a group swim lesson and someone literally stole the front grill off my car...(they too had a special tool.lol) Anyway I figured I would equip myself with the special tool so I could replace the part. I popped into Autozone, and immediately my day got better! There was a guy in a gray shirt and his name started with an R...it was Ray, Or Ryan. He is the BEST employee I have ever met at Autozone. Not only was he super helpful, but he took the time to help me use the tool, and I was able to fix my car right in the Autozone parking lot! Now how is that for service!! From now on, when I need tools or ANYTHING else that Autozone might sell, this is my go to place. I wish they sold food because this would be my new hangout.lol Ryan/Ray (sorry can't remember his name exactly, but I did get a picture of him from the back while he was helping another customer) is the best. This guy is so awesome! The store was clean, parking was good. I just can't say enough positive things about this store. Thank you Mr Gray shirt for all of your help!!

So my wife had a dead battery on 1/22. She went to this store. She's been there before with a bad…read morebattery with the same car with no issues. This time the young man said she didn't buy her Duralast battery there and he sold her a new one. He didn't replace it cause he said he couldn't take the battery off her 2015 Ford Fusion. He said he had to take the car apart to get to the battery. So she came home and I changed the battery with the new one in 7 minutes. Will be back this week to try to get a core refund from the old battery you didn't take off last time, and see if there's still a warranty on her last Duralast battery.

Robert at the Roanoke, TX store is amazing! He was so helpful and patient with my mother who is 77…read moreyears old. I cannot thank Robert enough for helping my mom. She was so nervous and Robert was so kind and went above and beyond to assist my mom. Thank you so much for being such a wonderful human being. The world needs more like Robert. He seems to really love his job and does a great job helping customers.

Went to the store to get my battery charge from jumpstarting, store employee John refused to get…read morethe battery out of the vehicle and insists I have to to do it myself. He is plain rude and not helpful at all. Victor has been the most on point, helpful, polite in 377 Auto zone. I recommend him.

These guys are always so helpful. I have gotten some wax for our Whole House Generator, floor mat…read morecleaners, battery check, and washer fluid in the last 3 months. THey were helpful advising a good wax, and doing a battery check and it was good. They always build their stores with plenty of parking too.

The folks at O'Reilly's in Roanoke have the best Customer Service in town, making sure I had all…read morethe right parts and tools to replace a starter. Will be a long term customer for sure, thanks again for your help.

These guys helped me so much fixing my work truck and getting me the parts. Absolute life savers,…read morevery helpful.

Short on customer service. The silver haired employee was rude and seemed annoyed to be asked a…read morequestion of whether I chose the correct product to buy. They won't see a future dime from me.

They are good fast and best price. Got other chain tire store who want you to pay more. Stones is…read moremy go to place as I have had tires fixed and changed there twice. I cat is getting on in years too but always a happy pet.

I just wanted to take time out of a busy day to say thanks to Stone automotive ! I had no…read moreappointment I went had an alternator issue. the front office made sure to try to squeeze me into a schedule. They were more than reasonable. They're very fair and very thorough .. Frank the mechanic was awesome so I just wanted to let others know a big shout out to stone automotive. !! Erik

Great service with quality workmanship. Highly recommended. I have used them on multiple occasions…read moreand was most satisfied each time. They are my go to shop.

We had our car towed here after an accident since it was highly recommended on the Facebook groups…read morein our neighborhood. The guys I spoke with were super nice and put up with my insurance. The car ended up being totaled so no repairs were done but they still tore it down for the insurance adjuster to come and look at it. As well as worked with us to get our belongings out of the car before getting sent off. Highly recommend these guys since a good honest car shop is hard to find.

Matt Tews, Nick Love, Cameron Johnson, and Sebastian Tellez went up above and out of their way to…read moremake sure I was helped with my auto needs!! Great Crew! Thanks guys! I wish all businesses had these kinds of people working for them. God Bless these guys and locations!

Spent $3,000 on preventative, high mileage Audi recommended maintenance for a 2018 Audi Q3…read more Specifically requested cooling system, hoses, belts, and timing chain check for high mileage Audi scheduled maintenance. Was told the cooling system was fine and the timing chain was in great working order, no need for maintenance. 2 weeks later the water pump leaked and the timing chain needed replacing, along with camshaft positioning. I took it somewhere else for the work. Spending another $3,000 but this time the work is actually being done. $6,000 total for what I asked 5th Gear to do the first time. They were nice people and attentive and followed up the first few days. But once the vehicle had problems for what they were asked to do, I decided to take it somewhere else place else for that work.

Highly recommended. My wife was involved in an accident while I was overseas, and Denisse took…read moreexcellent care of the repairs and my family's needs. She kept me informed at all times about the status of the repairs in a very professional manner. Five stars from me.

TL;DR: I DO NOT recommend this Caliber location due to repeated mistakes and lack of attention to…read moredetail. My service advisor was Denisse. She often brushed off my concerns, provided false information, and allowed four separate mistakes to go undetected, including paint chips, paint scratches, and missing or incorrect accessory pieces. This shop has many 5-star reviews, but beware, as you might not be one of the lucky customers to receive outstanding service. Note that my car is not stock; it has multiple port-installed accessories that are not common on a standard Toyota Corolla. However, this shouldn't excuse what happened. I strongly advise you to read my full review before you decide to take your car here for service (see photos).

They did a great job. I rolled in with no appointment needing a state inspection. I was in and out…read morein 20 minutes and they reminded me I could finish my registration online. Less than $20 for inspection.

I took my car to Auto Revival to check the engine car light on September 2025. At that time they…read moreclaimed they fixed the problem. Since then (September), I have been taken my car to them with the same problem (check engine light) and every week they said that is a different code. So far I have spent over $1K and still with the same situation. Yesterday, November 6, 2025, they said that the check engine light now is something related to my car transmission. Don't take your car to this place!!! In my humble opinion, they have no clue of what they are doing. You will be throwing your money away.