My husband and I recently bought our first home. It has a pool, which we wanted to install a fence…read morearound to protect our daughter and other kids. We opted for a metal fence rather than a temporary one so the space would be secure for years. It was a big expense but worth it, we decided. After reading reviews and getting some estimates, we hired Rockstar. The owner came out to measure the space, said it would take a couple weeks to fabricate the fence, and then they would install it. All good. I didn't notice anything wrong during the installation. The workers were kind of gruff and non-communicative, but oh well. When they were done, I asked them the amount of my remaining balance, and they kind of scoffed, like, "why would we know that?" Not super professional, but okay... I found the invoice in my email and wrote a check. As they left, they told us the fence was muddy and we could use a rag to wipe it down. They also left a can of spray paint, saying we could use it to fix any spots they missed. I noticed there were still piles of dirt around the yard where they had dug. It seemed weird that we were left with so much cleanup, but since the fence seemed fine, I shrugged it off. After the workers left, I took a closer look. I immediately noticed that the way the pickets were welded onto the crossbars was sloppy and inconsistent. I was so disappointed! Hardly any pickets were welded on with a solid solder all the way around. Instead, there would be one or two little globs of metal holding the picket on so that the hollow interior was exposed to rainwater. Not only that, but the welding was messy. I am not a welder, obviously, but I can tell good workmanship from bad. This looked so bad that I wondered if there had been a mistake. Had someone welded the pickets on quickly to hold them in place and forgotten to finish them off? I was sure if I called the owner, he would want to make things right. I left a voicemail then followed up with an email. I kept things really polite, hoping for a quick resolution. I was happy when my call was returned within an hour, and the man who called offered to look at the fence that day. When he came over and saw it, he didn't say much. He told us he was the owner's father and was watching things while his son was out of town. He would tell his son to call us when he got back. Okie dokie, I thought. We'll wait. The next week, I got a fishy email from the son/owner explaining that the gaps were a "technique" Rockstar uses to let water that collects in the pickets evaporate. It seemed like keeping the water out in the first place would be a better plan, not to mention that many of our pickets seemed almost designed to collect water, as they were welded better on the bottom than on the top. And, again, they looked reaaallly sloppy. About an hour after we got that email, the workers suddenly showed up again, saying they were there to fix the fence. They were clearly mad about having to come and were pretty rude. My husband let them into the back yard. When we looked outside a few minutes later, we saw that they were caulking the fence. One guy would squeeze a little caulk into one of the gaps and the other would spray paint the wet caulk black to match the fence. They went around filling in gaps here and there but leaving most of them untouched. Of course, the owner had just finished telling me the gaps were left intentionally and made no mention of sending workers. Nothing was adding up. The owner's explanation of his "technique" just seemed like a lie to save face. At that point, my husband remembered that Rockstar's shop had the same kind of fence around it as ours, and he had the idea to go look at the welding on it. Surprise, surprise: their pickets were all fully welded on. We sent another email. The owner responded, insisting that our fence was "showroom quality" and that none of his other customers complained about their fences. He then said he could come back to fully weld the pickets for $700, which we were not willing to pay on top of the thousands we had already spent. We asked the owner to come and see the fence himself, which he had not offered to do. He agreed to that. When the owner showed up, he started explaining his "technique" again. My husband told him he didn't buy it. The owner got pretty riled up at that point. However, he finally agreed to come and fix the fence in four weeks, which he said was his next availability. He told my husband that we better not ever call his company again after that and stormed out. I followed up by email to confirm (and to create a paper trail), and the owner gave me the date they would be back. We waited. We weren't expecting much and weren't even sure we wanted these guys doing more work for us. But we figured they deserved one more chance to fix things. What choice did we really have? The day scheduled for the repair came and went. No fence guys. We are currently looking for someone to finish the job for us.

This was the most unprofessional company I have ever hired and the work quality was very poor. They…read morecame out to do an estimate and were the lowest bid. I should have known not to go with the lowest as that almost always is poor quality but I leaned my lesson. The problems were staff was slow, so slow in fact, what was promised two weeks took 4 months. They sent two guys to do a commercial job that needed at least 10 guys. was shocked. If they showed up they were really unfriendly and has no customer service. The owner defends his guys and didn't care about my customer satisfaction. I would have fired them but he required half up front. The owner accused us of "harassing" his guys because we took pictures of them not working and sitting most of the day. The owner always had reasons why he couldn't call back which were always his personal family problems. (Not my problem, I paid for a job and want it done.) The icing on the cake is we have have most if it redone because of the very poor quality. The iron fencing was supposed to be powder coated to avoid rusting. It clearly wasn't because it's rusted half way day everywhere and looks terrible. The gray vinyl fencing is bowed out and failing with large gaps. They also didn't glue the fence post caps on so they mostly all blew off. The work was so costly and now 2 years later it all has to be redone. I can't caution you enough to read reviews, believe them and stay away from the bad companies.

Hands down best experience ever!! Amazing customer service and very friendly. My car lost power and…read moredied on the side of a two lane highway - I had no markers to give anyone to find me. Crystal helped me send her my location and made a very stressful situation better. She was able to set up a driver to arrive and help me within 40 minutes. Caleb was AMAZING!! He was very knowledgeable since my car was dead and being able to get it safely towed. If this EVER happens again, I will be calling Randy's

Super friendly, great communication, great value. If you're a car guy and you need to get yours…read moremoved these are the guys to call. I needed to move my chevelle from Arlington to Fort Worth and the guy worked with me on everything from getting it on the trailer to unloading it and went even further to recommend other people to help with things I need for my project. Definitely worth more than I was asked to pay! Support local business and go with Randy's!

Had a car I needed to get rid of. Sold it to Peddle this company came to get it. He was super nice…read more Weather was horrible on pick up day. He asked to reschedule which I respect. It wasn't an emergency tow and I rather have it picked up safely. We talked multiple times and found a time to work around the rain.

Good company very fast and affordable, Moe was friendly and offer me a ride home .he dropped off…read moremy car at the dealership and send me pictures

I work crazy hours and never have time to do a lot of things. Luckily Texas Legends comes and does…read morerepairs onsite. Matthew came out and did some work on my work truck in Highland Village. He was completely professional and even went the extra mile to get me a better deal on materials. He replaced my brakes, fixed some minor electrical issues and will be the one I turn to from now on. Thank you Matthew!

Matt was absolutely amazing! So happy I found him. He was very responsive and trusting. He came…read morewith a big smile and was truthful about everything he was doing. I would absolutely recommend him. He came and changed my rotor and break pads and made sore everything sounded great before leaving. I definitely found my go to service!!!

I am late on this review but last month I called this gentlemen out on 2 separate occasions on the…read moresame day and he came both times to help! The first time ended up being a fluke and my Jeep started. He didn't charge me for coming out and i appreciate that. The second time it really did stop and I needed a tow. This guy is professional and kind! I won't contact any other towing company.

This company was assigned by my insurance (State Farm) for a roadside assistance tow. At 1:30pm I…read morewas told that this company had been assigned to tow my car, and the ETA given was 30-60 minutes. As of 4:00pm, I had to have State Farm re-assign the job because the tow truck had still not arrived and I had heard nothing from the towing company themselves. I tried dialing the company directly before I reached out to roadside assistance. The number I used was the number provided by roadside assistance, which matches the number on this page. Nobody picked up my call, and I got a message that the voice mail box was full and unable to accept any new messages. The roadside assistance agent said that she, too, had been sent to voicemail (in fact, she had tried four times) and she also was unable to leave a message because the inbox was full. The complete communication breakdown makes me very reluctant to ever deal with this company again.

Not steal customer cars. If it is towed the police require notice within 2hours, and the shop will…read moreknow who towed it, and there should be signs posted with contact information for the towing company so you are able to retrieve it, and the yard they put it in is required to send a certified letter notifying the car owner they have 30 days to retrieve the car. James said to me that the property owner will tow any vehicle that is on the lot too long. He told the police that HE was the one that called to have the car removed, but has refused to provide contact information for any towing company. There are no signs posted on the garage itself nor on the lot or the property. They never gave me an estimate on repairing the engine which is the reason it was on the lot to begin with. Since 0 stars is not an option I had to choose 1 to post this message.

My Charger was running rough and I took it to another mechanic. After $800 they could not figure…read moreout what was wrong. These guys fixed it for under a $100. I appreciate their honesty and integrity. Both are rare these days.

We needed help with an obscure job that we weren't able to handle ourselves after trying for…read moremonths. Chad came out and handled it is less than 2 hours! They have great service and very good rates! Huge weight off of our shoulders thanks to Chad, who was friendly, knowledgeable, and efficient! I will definitely request him specifically when we use this service in the future.

So thanks to a series of unfortunate events, we had the opportunity to replace a back door at the…read morehouse we are leasing. We had found a door at the local hardware store that we liked and we called Rent A Man DFW. We were able to buy the door ourselves and have it installed. We had Chad as our service person and he was great. He had a wonderful personality, went beyond just doing the minimum to get it done, and completed the job with a smile on his face. The new door is working great and we are happy with it. The price was fair and we have already recommended him to a neighbor who is looking to get some work done.

The idiots in the service department lost my plug. I didn't know until I went to the lake. I always…read moreput it in the same place without fail. Searched the entire boat. Thanks a lot jerry whittle/nichols marine. You made our day. What kind of dealer takes your plug when he services your boat? WTF. Enjoy the money you got from me as it will be the last ever spent with jerry whittle/nichols marine.

What can I say other than these guys are the best. Bought a boat from Whittle in 2011, no hassle,…read moregood price, great sales environment. Sold it back to them today, almost 14 years to the day later. Again, a fair price was offered and they went the extra mile and drove dozens of miles to tow the boat from my shed to their store. Thanks Vaughn, John and the rest of Whittle. Highly recommended