This dealer needs to change their hours on Apple Maps. Apple Maps shows they are open 7 days a…read moreweek, but when I showed up, they were closed. Their actual days are Tuesday-Sat. EDIT: Due to the dealers response, changing the review to a positive one so that it doesn't negatively affect their ratings. Glad to see that they are attentive and responsive to reviews. That goes a long way!! :)

came in genuinely excited to buy a new bike and was ready to finalize the deal pending confirmation…read moreof my loan rate with Cyprus Credit Union. I was upfront about everything and never tried to hide my intentions. I even planned to come back the next day to finish the paperwork once financing was squared away. But as soon as I said I wouldn't be signing that night without the confirmed rate, the tone shifted. I was pressured in front of the entire team, questioned on whether I had talked to other dealers, and even had a sarcastic offer of a $500 check if the rate wasn't what they insisted it would be--right in front of everyone. It stopped feeling like a professional transaction and started feeling like an ego contest. After I left, I received multiple texts that became increasingly guilt-trippy and unprofessional--accusing me of backing out, being dishonest, and placing blame over a "40-cent monthly difference." The reality is, I walked because of how I was treated, not the rate or the money. Everyone has the right to pause and confirm financing on a major purchase. If a dealership can't respect that, it says everything. I ended up finding a better experience elsewhere--no pressure, no theatrics, just transparency and respect.

These guys are professional and offered me great service, they had a good inventory of electric…read moremotorcycles. They were very knowledgeable and answered my questions respectfully and honestly. I would recommend these guys. Thanks

Don't bother. Everything is electric in there now. You can't even buy an air filter anymore.read more

The sales department was amazing. Paul and Evan were so helpful with looking at some 4wheelers. The…read moreservice department was so helpful, and the parts department was great and friendly. Every part was helpful and made for a great experience in each department.

We came in to specifically look at a Honda Pioneer. We were at the dealership for over two hours…read more They were unable to find the key for the machine. I got a call back a day later they said we found the key come on down . We are ready to purchase the day we were in there . Explained that I was disappointed in the debacle about the key . I have full text threads of the behavior of their sales agents Who actually disrespected me via text. What they don't understand is I am a retired guy and I buy Power Sports. I even requested an apology and got nothing. I will not be doing business with this dealership in the future.

Jesse, Gabe, and the techincian from Monarch really took care of me when I needed some help while…read moreon an extended moto trip. My bike needed a new sprocket and chain set and they went above and beyond to get the parts and back on the road in 1 day! If i ever buy a new Honda I'll drive all the way to UT to get it from them, thanks guys!

Rob and his team are absolutely amazing. As first-time buyers, we had a lot to learn. They were…read morevery patient with us and helped us find the right ATV for our needs. I appreciated being able to get all of the accessories that we wanted installed to save time. We've been back a few times for helmets and another safety equipment. Everyone on staff is professional and helpful. We now have a second ATV and are looking forward to spending a lot more family time outdoors.

I've been taking my (late) Buell Lightning XB12 to these guys for over a year now. Rebel - the head…read moremechanic - is totally awesome and knows everything there is to know about bikes. He not only handles all the maintenance on my bike, but he was also quick to make suggestions for further customizations I could make to make the bike even more rad. In addition to being completely knowledgeable when it comes to cars and bikes, they also provide excellent customer service. They're easy to get ahold of, and try to knock jobs out as quickly as possible. If you have a motorcycle that you love, I highly recommend taking it to these guys for your basic maintenance and any other custom work you might want done.

I used to like this shop, but after my last experience, I'm afraid that I no longer have faith in…read morethis business. I brought in a '99 HD Super Glide Sport to have some maintenance done, as well as many wear and tear parts replaced. This bike was fast, super fun to ride, and was passed down by my dad to me. He was the original owner. To make a long story short, the bike I brought in was a sports car, and what I got back was a Toyota Prius. I spent over $2,000, mostly in labor, to have them replace worn parts and do the overall maintenance on my bike. I was patient as they spent several MONTHS trying to get it to "run right" by messing around with the carburetor. I finally got the call on August 15, 2024, that it's ready to roll. I went in and picked it up on August 22. Let me tell you, it was the most disappointing ride home of my life. I almost wanted to turn around and go right back to the shop because of how underpowered my bike had become. It felt like I was riding a moped. Every single gear has been completely botched. The bike has absolutely no power. I'm not confident that I could even take the bike on the freeway; that's how bad it performs. Naturally, I called back the very next day (8/23) and explained my frustrations about how the bike I brought in is worse than the bike I got back. I was told that if I brought it back, I'd have to pay another $800+ to have even MORE work done on it to try and correct the mistake that this shop made. Even then, they couldn't guarantee that it would be fixed. Is this truly how you do business in 2024? If so, I would highly recommend staying away from this shop. My bike was there for far too long, and for what? To run like a gas-powered scooter? Absolute insanity. At least own up to your mistake and get my bike right (however long that takes) without making me pay for it. If I had known that my bike would have ended up like this, I would have never brought it by in the first place. Additionally, I've noticed that this business only responds to positive reviews and ignores the negative ones. This is very telling of how they handle customer complaints and issues.