This place has been nothing short of a nightmare to deal with. I purchased 4 electric dirt bikes…read morefrom this place. My boys and I researched for so long and were so excited to get dirt bikes. One of the dirt bikes didn't come with a charger and one of the dirt bikes didn't come with a MCO. So not only can I not go to the DMV and get one of the bikes registered I had to buy a charger for one of them to even use it.... I have called and spoke to at least 8 different people and get the runaround every single time. I'm told every time they will call back and never once have I received a call back. I purchased by bikes 1 month ago and have still gotten nowhere with anyone. Trent, Kyle, Cason... You guys should feel ashamed in yourselves. This place is great and responsive until they get your money then they completely ghost you. Its truly shameful.

I'm really disappointed with my experience here due to pricing and lack of transparency…read more I was initially charged $200 to disassemble my forks. When I later brought them back already fully disassembled and provided all required parts, I was charged $412 just for reassembly, plus an additional $35 in "parts" charges, despite the fact that all parts used were my own. In total, this came out to around $700 for the disassembly and reassembly of forks that were already OFF the bike. That pricing simply does not make sense. I've previously worked in a motorcycle shop and as a service writer, so I'm familiar with standard labor practices. Reassembly typically takes less time than disassembly, and when customers provide parts or bring components in pre-disassembled, labor time and parts charges are usually reduced. None of that was reflected here. I was never given a clear shop labor rate, the receipt was extremely vague, and when I asked for clarification on how the charges were calculated, I was not provided any meaningful details beyond "that's just how we do it." For a professional service shop, this lack of transparency and the final cost feel unreasonable. Customers deserve clear labor rates, itemized receipts, and pricing that reflects the actual work performed. Unfortunately, that was not my experience, and I would not recommend this shop.

With all the supply and demand issues I was expecting it to take longer. I brought my jeep in after…read moreI was rear ended heading up to Brighton on the 23rd. I stopped in on 27th so they could assess the damage and they told me that the muffler was hitting my tire and I couldn't drive it, they called enterprise car rental and had someone come pick me up and get me setup with a rental. I received a call on the 14th right before closing saying they had my car ready and they'll be open on Monday to pickup. My jeep looked exactly like it did before the accident and he said I was all set, nothing else was required on my end. Super easy and painless process. Best of all that my parts actually arrived months before they estimated.

I'm not sure where to even begin with how terrible of an experience this shop was. My car was rear…read moreended and the other persons insurance said this was one of their vetted shops so I brought it to Tomlinson. They said to bring in my car the next Monday as that's when the parts they ordered would arrive. Between that time and the next Monday my car began to have overheating issues which I thought could have been caused by the crash, because of that I told them I would need a tow. They said they could tow it that Monday, but did not get it until that Wednesday. Regardless of that, a month goes by when this was originally supposed to take a couple weeks max. I didn't receive any updates from the shop so I called to ask when it would be finished, they gave me a date and on that date I called to ask if it was done. Each time I called they would move the date back along with telling me they would give me status updates as it was being repaired. I never once received a call from Tomlinson getting an update. I was given at least 4-5 dates when it was supposed to be done and it was not done on any of those dates. The car was brought it in the middle of August and I did not get it until the end of October. The day I got my car they told me they had taken it to a mechanic and that it shouldn't have any overheating issues. I drove my car away and within 5 minutes it began to overheat. They also left the driver side door interior covered in dirt, picture included. The one good thing I have to say about Tomlinson is that the repair did look good as new. However due to the terrible communication, the repair time taking weeks longer than I was told, and the interior being left in the state it was, I would not recommended this shop to anyone.

I've taken my machines here for the past two years. Worked with them 10+ times for random fixes to…read moremy machines (jet skis, Rzr and General) and every time they are professional and give me a realistic timeframe and cost. I trust them and will keep using them for a long time.

Had them do motor rebuilds on my Husband and Sons dirtbikes! They are very nice people and the…read moremechanics are amazing with their work! I won't take my machines anywhere else.

Very helpful with my car repair on my fleet vehicle. They did a great job. Definitely recommend!read more

While trying to close on a home, of course a teenager runs into us without looking. It added to an…read morealready stressful time, and we began looking for someone that could do quality work but as soon as possible. We called 5 diffeeent companies and everyone had a wait time of 2 weeks+. Dent Masters got us in the very next day and fixed my baby up to look as good as new in less time that what it would've been to get our car looked at anywhere else!! Great work and great customer service!!, thank you Dent Masters!

These guys are professional and offered me great service, they had a good inventory of electric…read moremotorcycles. They were very knowledgeable and answered my questions respectfully and honestly. I would recommend these guys. Thanks

Don't bother. Everything is electric in there now. You can't even buy an air filter anymore.read more

Everything! Car looks beautiful. Quality work and staff. Honest and fair pricing.read more

Our experience with Valley Collision was flawless. Carson was amazing, personable, a real delight,…read moreand he did an amazing job on our car. And he dealt with all the annoying insurance stuff and rental car.And they finished before his estimated timeframe. Nothing but good things to say about Valley collision!

I took my car into get a new starter. I figured I'd pay $800. They quickly found out it wasn't the…read morestarter, fixed the issue and didn't charge me an arm and a leg for the hassle. They then fixed our door, and were up front about the issue and didn't bother charging us. I feel like they are very honest and didn't exploit us when they could have. Will go back.

This is an update to my previous post. The manager took time to contact me for more context about…read moremy experience so that he can coach his employees about a better customer experience. I am impressed with his sincerity and from my dealings with him previously, I am sure he will correct this so that his valued customers will be satisfie, just as I was with previous times. My thanks to the owner!

Smith Family Motors came highly recommended to us and we ended up finding the car we needed at a…read morevery fair price. With a big purchase like a car I was a bit stressed out when I visited and I initially left a poor review but after stopping by again and dealing with Corwyn and the team there, I left confident I had a great car at a great deal.

I don't get some of the negative reviews on Smith Family Motors. I've dealt with these guys on…read moreseveral occasions, and I've always found them to be low pressure, willing to spend the time to help you find the right car, and willing to negotiate fairly and in good faith - they are 1,000x better in all these regards than all the shark pits on Sandy's Auto Mall Drive. I also think their cars are in better shape/better prepared for sale. I finally bought my first car from Smith Family Motors yesterday, and they worked really hard with me to figure a convoluted trade-in that solved a lot of problems for me. Corwyn is a good man. Thanks guys!