September 2025. I…read morethought I would try CycleGear instead of the dealer for a new tire. Ordered from the CycleGear website and it showed up in two days. Not bad. However the date code showed the tire was 2 years 10 months old. Seriously? I am hell on tires so I didn't complain as the tire won't be on my bike for more than 6 months anyway. I paid them to mount and balance the tire. Here's where it started to go downhill. First: Their shop has no outside access, so you have to carry your wheel/tire in the front door of the store. Pretty tough to do since you can't prop their doors open and trying to bring the tire through while fighting the door trying to close on you. Grr. Normally they have a dolly they will let you use, but I find it odd they couldn't find it. How do you lose a dolly? My guess is they had it in the back with inventory and didn't want to unload it. Okay, fine. But I found out later they have two dollies. Second: I asked how many tires they had in front of mine, they said none. I asked if I could wait since it was 30 minutes each way to get to their store from my home. The guy at the counter seemed annoyed that he had to deal with me to begin with, but this question set him off for whatever reason. He said they won't do tires same day even if there isn't a wait. I asked why and he said "that's Cycle Gears policy". So I had to make two trips for no reason? Oh come on. Why would a business create a policy like this? Third: The next day they called me to tell me the tire was done and I could come pick it up. At least they had the dolly this time. I wheeled the tire out and headed home. My mistake was not inspecting the tire before I left. The installer tore off the OEM factory Honda wheel weights, but did not remove the foam and glue. Instead, they just slapped a new set of weights on the old foam. They also didn't center the weight strip on the center of the wheel, but left it overhanging the edge of the rim's center. Look at my pictures and you will see the weights sticking up on the old foam, and overhanging the center ridge. This made the weights incredibly easy to pop off with barely any pressure from my finger. I would wager the weights would not have stayed attached the first time I went through a puddle or stream. That was just sloppy, lazy and potentially unsafe at high speed. Fourth: I had to drive to their store a third time to have this corrected. However, I removed the weights, the old foam and glue myself before going back to make sure they it was properly cleaned up. It took me about 2 minutes with a little denatured alcohol and a shop towel. I arrived and asked the girl at the counter to speak with the manager. He was currently talking to a customer, but she said he would help me as soon as he was done. I waited. Then I waited some more. Finally I went and sat on their couches. Two more customers came in and he started helping them. I stood up and tried to get his attention to remind him I was already waiting and needed his help. He avoided makeing eye contact with me, then spoke with the girl at the counter and disappeared into the back where and was gone for at least ten more minutes. Finally he came back up front and talked to me after I had been waiting for about 25 minutes. I explained the siuation with the weights and he said he would go mount and balance the tire again for me. I sat back on the couch and he took my wheel into the back. It took about 20 minutes. I asked if they would refund me anything for the mount and balance since I had spent 2.5 hours so far driving back and forth to the store and still had another half hour to get home. He said they won't issue discounts or refunds on wheel services, even though he didn't charge me for the remount and balance. Those two things don't really add up. I left very irritated at their lack of customer service and mechcanical aptitude. Fifth: You have got to be kidding me. The tire slow leaked about 2 PSI per day. There is no way I am going to let them touch my rim and tire again. So I took the wheel back off my bike and instead went to Wrights Motorcycle in Salt Lake, about 45 minutes away. I got there and had to pay about $60 to remount and balance my tire. I chose them as they were the only place that could do it same day. Wright's said the leak was because they didn't remove a small chunk of rubber from the side of the rim. They said it was about 30 seconds of work. In the end, it cost me $90 to have my tire installed. It was a horrible experience from the moment I set foot in their store. I will never, ever step foot back in that store again. The guy at the counter was a complete jerk. The shop guy and the manager are both terrible at their jobs and neither can figure out how to properly mount and balance a tire. You guys were rude, incompetant and disrespectful of your customers time and money. Ridiculous.

The Staff helped me find a helmet and was super helpful on my visit. I got a new helmet, Cardo, and…read moreother accessories. I will definitely be returning.

Service department needs a training on how to clean suspension, especially when they're charging…read more$600 for it to be done. Don't go here for any service

We bought a Rawrr e-bike for my 9yr old. Great customer service. So much so that we went back on…read moreMonday and decided to buy another from them!

Stopped in to this little shop after I accidently left some of my motorcycle supplies at the house…read more 50 miles away. In the wrong direction. The gentleman working was awesome and made sure I left with what I needed and gave some great advice on my project. The customer service was spot on. Looking around the shop, it appears small but has a LOT of the stuff I need and use for my motorcycle. Pricing was excellent and I look forward to coming back to this spot, it is worth the drive!

Small but excellent! Go see Jim and get some of the best products for the best prices. He has…read moreeverything you need and a convenient location.

Even though they were in their busy season, they had an available lift for my bike and looked at it…read moreright away. It was a quick fix and he also inspected a couple other things, took a minute to explain the issues, and filled up the tires. I really appreciated their help.

It's been a while since I've been into White Knuckle, but I bought a new Kawasaki ZX-14R from them…read moreand was very happy with the entire process. They made sure to answer all my questions, allowed me to test drive the exact bike I was considering buying (not a demo), and were really competitively priced compared to other places I was considering shopping. In fact, it came down to this bike, or another at a dealer in Draper, and that dealer wouldn't even return my calls, even though I was ready to make a purchase and had money in-hand. The people at White Knuckle were the total opposite. Great experience all around. While they were doing a final mechanical check of my bike before handing it over to me, they let me take out other vehicles, such as their Teryxs, just so I could play around a little and keep from getting bored! ;-) It was an all-around good experience. Would definitely shop here again.

Blood. Guts. Shrapnel. Bones. Remnants of the biking past. That's what you'll find here, and…read moreit's amazing. While _very_ rough around the edges, this place is important, and would be sorely missed if it were to go out of business. If you're into bikes, you should find reasons to shop here occasionally. Honestly, these guys could charge an entrance fee like a Pick & Pull does. I'd pay $5 just to walk around and ask a few questions. That said, the person working here was in the middle of working on a bike, but was still willing to stop and help me look for some things. Go check it out. And be cool.

The boneyard is a must for anyone looking for pieces to rebuild their projects. Pricing is fair and…read morethe selection is abundant.

I dropped in on June 3, 2026... I've been riding for years and wanted a new bike but wanted to look…read morearound and I had questions... I walked around the store no less than three times I'd say 3 1/2 times... and in that time not one single person asked me if I needed help. They did ask my guy friend who was just kind of meandering around by himself. And when it came to his bike, he wanted to see if they would take a look at it. They wanted to charge him $170 just to look at it.. So I drove down to Monarch Honda in Orem.... dropped off his bike that was not working and I rode home on my brand new CBR 1000 RR. Everyone said hi everyone talk to me and they even saying happy birthday and bought me cupcakes. If customer service matters to you then go to Monarch Honda

Super helpful and informative workers! They helped me out a ton as I am a new rider. I will be…read morecoming back!

Nick is a specialist in all manners of Harley Davidson parts and repair. He will track down parts…read moreneeded for your repair on anything you own V twin. My BF has been a customer for almost 20 years, and he has never had bad work, and he has like multiple motorcycles. Quality is owned and solely operated by Nick, he has a multi state long and wide dedicated customer base and for good reason! This is the place, look no further for a honest repair done right. There is a bathroom too!!

When my buddy bought a motorcycle from me, he took it to Nick for a few tune-up items. Nick told…read morehim he was going to have to adjust the primary chain, (self-adjusting), and also told him that I did'nt use the primary chain lube that I claimed I had.... I know what I put in the bike. Hard to believe that a professional would lie to sell a quart of lube and a service, and call me a liar in the process. I do a lot of my own work on all of my vehicles including my motorcycles. With some things, I turn to professionals. This guy will never get a dime from me, and I'll be warning others.

Brought in a CRF250 that wasn't shifting well, the boys in service fixed my problem in 2 hours and…read morewhen I told them I couldn't pick it up because of weather they told me it was no problem and to come get it whenever I'm ready. Maddox and Rudy are top notch

Every time I go for work on my bike they get it done in a super timely manner, they are super nice,…read moreand they have reasonable prices. I am a girl and some places have been kinda weird about that fact. I have never felt any less valued by these people. They also always chat with me and I really appreciate the ideal chatter. 10/10 highly recommend ^~^

They've had my bike 6 months. I can't get an update after how many promises. They did the most…read moreexpensive repairs first but can't get it going. I'm making payments to them and nothing happens. I'm obviously not communicating correctly with them but cash and kindness don't seem to work. Update July 2,2026- they've responded quickly and got me back on the road. They gave me some good ideas on different options moving forward that will make it a much better experience. Turns out it wasn't all their fault. Apparently I need to have another kid so I can have them train me on phone settings.

They went above and beyond servicing my bike and serving me. While mounting tires Tyler said new…read morebrake pads were needed and offered to do it right then. He had other things to do and could have asked me to come back later as my appointment was only for tires, but took the time to help me get on the road with confidence (in my brakes). Also reminded me to take it easy on new slippery tires (I easily could have goosed it and slid out pulling out on Redwood Road). And we had a good time talking bikes and riding adventures. Thank YOU! Tyler's wife (Tess) and shop dog were also very sweet. P.S. I could have cleaned my rims better before going in. Sorry. I'm not much of a bike washer (My wash it riding in the rain), I did give it a cleaning after getting home.