Let's be realistic in saying that buying a new car sucks. The whole process takes forever, and no…read moreone truly looks forward to it. Well, Adrianna took the whole BS process out of it. From the start, working with her was super pleasant. She listened and heard what I wanted and what I needed. She worked with their team, and I ended up with exactly what I wanted at the price I felt comfortable with. There was no sales tactics or shady S**T going on and felt she was on my side from the minute I told her what I wanted. 5 stars and would give more if I could.

I have never been more disgusted with a dealership experience than I have been with Johnson Dodge…read more I brought my 2022 Jeep Grand Wagoneer in for a suspension issue and what followed was months of frustration, excuses, and wasted time. My vehicle spent over three months at the dealership, and despite multiple repair attempts, it was returned to me with the exact same issue it was originally brought in for. Even worse, it now has additional warning messages and problems that were not present before. As a customer, I was repeatedly assured that the problem had been diagnosed and repaired, only to find out that nothing had actually been resolved. After being without my vehicle for months, rearranging family plans, and dealing with constant inconvenience, I expected accountability and a genuine effort to make things right. Instead, I was met with poor communication and what felt like complete indifference to the hardship this situation caused. I am a father of four. Reliable transportation is not a luxury for my family--it is a necessity. The amount of stress and disruption this experience created was completely unacceptable. To add insult to injury, after all of this time and inconvenience, the dealership's offer to resolve the situation showed little regard for what my family and I had endured. What disgusts me most is that after months in their possession and countless opportunities to correct the problem, I was handed back a vehicle with the same unresolved issue and expected to accept it. That is not customer service. That is not standing behind your work. I trusted Johnson Dodge to do the right thing. Unfortunately, they completely failed to meet even the most basic expectations. Based on my experience, I would strongly caution anyone considering doing business with this dealership.

Ok wow ! Motion KIA is 5 star…read more Seriously ! 5 star service ! Howie Wiess got us into our new Sorento in our budget ! We couldn't be happier with the service and the car Thank you all at motion Kia for getting us into our new fabulous Sorento ! We are in love

We released two vehicles from this dealership. It was difficult to get answers about what each…read morevehicle had in it when we asked the question. The sales person would say it has everything which is not what we wanted here. I'm sure we could've looked at the window sticker, but it was the salesman's responsibility to know about the vehicle The other thing is the final price of the lease vehicle became outrageous and we almost thought of canceling it when we went into the finance office to try to be oversold on other things we didn't need. My wife is not interested in going anywhere else as a result I perceive we excepted a very bad deal from a very slick sales person. They were courteous. They were nice, but I also believe these are the type of people that get car salesman a bad name so once the lease is up, we will not be returning to the dealership other than to drop off the cars.

i just bought a used car with carlos very smooth transaction. thanks again i will tell all my…read morefriends to go to you

Follow up ... four years later. Car is still running fine. No battery problems since. HONDA OF…read moreHACKETTSTOWN ... Shame on you!!

I will start this review by noting that I would rate the Service Department as a 4/5.... That's…read morewhere my rating changes. I went into the dealership to buyout a vehicle coming off lease. The vehicle was not originally leased at this dealership. I brought a bank check to cover the residual and state taxes. The sales person was preparing the final paperwork and then the GM and Finance MGR got involved. The Finance manager walked over and said that we will need to pay them an additional $7000+ to purchase an extended warranty, new plates and registration. I was prepared in advance with the price of a warranty. The GM and Finance mgr were trying to tell us that they need to make a profit and they have liability selling us our own car. This is not a true statement, I checked the internet and the dealership does not have any liability selling us our own vehicle. At one point we actually walked out and told them we were going to the dealer we leased the car from to finalize the deal. The GM came out after us to try and save the transaction. How desperate and pathetic can they be... He promised us that he would work with us to make us happy. He then brought us into his office to show his computer screen. The documentation fee was $999. I asked him how come it was so high considering they have spent 20 minutes with us. He told us that its customary for the industry. He said its even higher in NY. At that point he actually told us to leave since he knew that his payday with us was going nowhere. The end of the month is Saturday and a typical dealership would be busy finalizing transactions. This place was empty, no action. Seems as if they were hoping to hit a home run with us. I would NEVER recommend this dealership to buy or lease a car. Drive 25-50 miles and go to one of the larger dealers.

High pressure sales, Jacob was the salesman. First he insisted I take the car the same day. . I…read moresaid I had to think about the car. They insisted I put a deposit down iso the car won't be sold. So I listened and charged xxx on my credit card. On Monday I called & said I changed my mind & wanted my money back. Jacob said he had to get it approved & it would take some time. After a few calls & texts the credit came thru 5 days later. Stay away.

This is my 2nd car from mike alway great service !!! Thank you auto connect for the great car againread more

My first ever experience with a used car dealer after 45 yrs of buying used, private sale. Got a…read moretoyota highlander at good price after asking for a relatively poor gas-mileage station wagon, since i don't drive long distances. One minor repair to water pump was covered by the included 90-day, 4.5k mile pow train warranty. Sales guy Vinnie only helped when asked, no high pressure tactics, fair & fast negotiation w/o BS. Very satisfied customer here. This mom-wagon does most anything i ask of it, and will zoom out for, e.g. getting on interstates. 16 mpg, short trips, reg gas.

Great place ,great cars! Andy is the best! I bought three vehicles and they sold three for me…read more Thanks Andy

From the owner: Robb Francis Sports Cars is an independent full service dealership. We specialize in the purchase…read moreand sale of superior quality import and domestic collector, classic and current state of the art sports cars. Our business model is most appealing to discerning sports car buyers. We couple our superb product knowledge with a professional and courteous atmosphere to make each buying experience an enjoyable one. Here at Robb Francis Sports Cars we take pride in providing the finest customer service always ensuring that every customer receives the personal attention that they deserve and expect. We are confident that we will consistently exceed all customer expectations. For a truly unique sports car experience we invite you to visit our exclusive dealership in historic Peapack, NJ or take a virtual tour of our showrooms.