They were transparent about the timing, the pricing and even assessed my suv for other issues and…read morerecommended a timeframe to get those addressed. I didn't know what to buy or what to get and they said I was in safe hands with them. Car rides a million times better and though they may not be the cheapest option, I like the fact that they are close to my house and that there's a tangible shop I can go to if there are future issues rather than a mobile mechanic who may just disappear on you.

This repair shop used to be a neighborhood icon. I've been back twice since Eddie sold it and the…read morequality and care of service has gone is subpar to the standards in effect under the guidance of the past owners. Rick seemed to actually care about customers while working there with Eddie. And Sal just lacks any kind of follow through on questions. It's a bummer because I now I don't have a trusted space in OC I can rely on. I'm sharing this because of a recent visit and because people need to know it's not Eddie and Sue's shop any more.

Do not go here - Dishonest. They said my spark plug threads were no good. Would've charged me $1000…read more-- my dad and I changed them in less than an hour. The threads are fine!!!!! Liars

Will NEVER come here again! The owner was rude and yelling . Caring more about him profiting from…read morehis business versus actually trying to help the customer. Don't waste your time..

Came back here for some work and they were amazing. Everything was as quoted and over $100 cheaper…read morethan the dealership. I really appreciate their honesty and that they tell you exactly what they can do and if they can't do it, they tell you and they tell you why I have a hybrid so some of the electrical stuff has to go through the dealership unfortunately but 10 out of 10 recommend. I got my thermostat replaced here.

Very good shop. I had issues with my car and they recommended that I not waste money and check back…read morein later on. Definitely not a shop that will charge you for stuff that you dont need.

Came here for the new emissions test. This was the easiest process. Just drove up, gave my…read moreinsurance, they tested it, and I paid. Easy, just a few minutes wait. There were no cars in front of me, and the waiting room was clean. The staff was nice and respectful. Will come back!

Scammer alert. Claimed they couldn't tell you if the fluid levels were good because of "liability…read moreissues" if they looked at it, BUT at the same time insisted they needed filling! Which to a logical and sane person means either they looked it or they just tell everyone that. Acted very condescending when asked to explain what the liability issue was. NEVER GOING BACK TO THIS PLACE!

I'm extremely disappointed with the service I received here, especially because this became a…read moreserious safety concern. I brought my vehicle in for an oil change and was told by the representative that everything had been checked and that my car was in great condition. Approximately 20 minutes after leaving the appointment, one of my tires popped. After having the vehicle inspected elsewhere, I learned that two of my tires were bald and deteriorating from the inside. This was especially concerning because I had just been assured that the vehicle had been checked and everything looked fine. A proper inspection should have identified tires in that condition, particularly when they were deteriorated enough for one to fail shortly after leaving. I also discovered that the filter that should have been addressed during the service was not changed, which raised even more questions about how thoroughly my vehicle was actually inspected. I understand that routine maintenance cannot prevent every unexpected issue, but telling a customer that their vehicle has been checked and everything is fine creates an expectation that obvious safety concerns have actually been reviewed. Driving away with two severely worn tires, only to have one pop 20 minutes later, could have resulted in a much more serious situation. This experience has left me with very little confidence in the quality and thoroughness of the service I received. I would strongly recommend that customers independently verify their vehicle's condition rather than relying solely on the inspection performed here.

Had ok service here before but will not be returning. Went in for an A/C service and oil change…read more They did my oil change and then the car sat there for an hour untouched with the hood up and no communication. I was the second person in the door that morning and first person, and many after me, were long gone. The person behind the counter lied to me and told me they had been working on it throughout while I had been watching in not be touched for an hour. No apology when she realized she was wrong just explained that that "I was next". Don't waste your time here

Came here during an emergency and it did not meet expectations. They overcharged from what other…read moremechanics told me the market was. Both my driver side and passenger side foot room was covered in mud when I got my car back. My glove compartment was also broke and doesn't close since getting my car back from here. They did what I paid them to do, but I would not recommend using them if you have options

I took my car to Moe for an inspection and he took care of me quickly and treated me like family…read more When he found out I didn't have a printer he printed off my insurance information and helped me register my car online. They go the extra mile here! He was able to provide more than just the inspection and gave valuable advice. This will definitely be my new mechanic!!

I just want to say thank you guys again. I called this morning for some emergency work to get done;…read morethey didn't hesitate to get me in. The timeframe for the repair was communicated and done in that time frame. They quoted me for what my budget was, with both of us being satisfied. I will be using them again & referring anyone else here.

Took my 350z drift car for an alignment and these guys kicked butt to get it back to me the same…read moreday so I could make it to an event. Great service, quality work

Purchased a BMW from the owner Ralphie. Before arriving home, I received check engine lights and…read moreother error codes (Drive train malfunction). I had to pay for a tow SEVERAL times for diagnostic testing, but he only deleted the codes and said no issues were found before returning my vehicle. Well...the codes returned before I arrived home EVERY TIME. After getting a thorough diagnostic test with a better company, Ralphie only agreed to repair for payments. The new company also found issues with parts Ralphie said he replaced or repaired. DO NOT USE OR TRUST AUTOSCOPE ON FERGUSON RD!!

Autoscope White Rock claimed they replaced the engine with a 3yr warranty last April. When the…read moreengine malfunctioned in March of this year, they claimed the oil was a quart low and therefore, the 3yr warranty would not be honored. Turns out....they didn't even replace the engine!!! (per CarFax) I've never dealt with more crooked people...period. Beware.