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Firestone Complete Auto Care

1.6 (8 reviews)
Open • 7:00 am - 7:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

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Ask the Community - Firestone Complete Auto Care

Valvoline Instant Oil Change

Valvoline Instant Oil Change

(36 reviews)

Oak Cliff

STAY AWAY FROM THIS COMPANY!…read more Absolutely horrible experience at this Valvoline oil change location. I arrived around 10:30am 07/09/25 for a state inspection. The tech asked for payment up front. He charged my credit card $18.50. After several minutes he then takes a screw driver and yanks off my gas cap. He then states my gas cap will not fit their device for inspection. I asked for a refund and he said I would have to pay again. I asked for the manager who said he would issue me a refund. I then asked the manager to check and make sure his employee returned my gas cap to the way it was before he yanked it off. The manager then said it was broken and he couldn't fix it. I told him I wasn't exiting the stall until he repaired it. He said he would have to get the part and to give him 3 hours and he would come to my house and repair my gas cap. After several calls to the store and the corporate office my gas cap is still not repaired.

Beware these guys will mess up your vehicle and literally say that they didn't do it…read more I took my vehicle Saturday 12/21/24 for a simple oil change and then they offered me the service to flush and replace the transmission fluid because the mileage and what then I agree because I'm thinking these guys know what they are doing but clearly not. My vehicle was drivable then now my truck doesn't go into gear because they messed up something in the gear box and on top of that my key doesn't come out anymore, but they aren't at fault for that okay. So everyone beware DO NOT GO TO THIS PLACE!! As far as management they are horrible they both lied and that they would get me a rental and what not and I got nothing and I'm coming out of pocket $1000+ to fix my vehicle for something that I didn't cause. Hunter & the assistant manager don't know what they are doing. The whole staff lacks knowledge of what they are there to do.

Pep Boys

Pep Boys

(22 reviews)

I had an appointment scheduled and when I showed up (early btw), they told me they were completely…read morebooked. I explained that I had an appointment and was told that they weren't going to be taking me in.

They are liars! I brought my Macan S in for an oil change for the second time at this location. Let…read moreme start off by saying I booked the 11am appointment but they called and asked if I could come in between 12p-1p because someone didn't show up to work, ok. Next, it took almost 2 hours for them to preform my oil change! It took the mechanic "30min to get the undercarriage cover off" I should have know then but I can 2 months ago for the same service and everything was fine. So oil is finally changed and they tell me they can't turn off the oil change light, fine. I turn out and I'm driving and I hear this dragging noise... so I immediately pull over and look under my car. IT WAS THE UNDERCARRIAGE COVER BENT BACK RIPPED FROM THE CAR!! I immediately call and the woman apologizes and say come back up and let them reattach it. I tell her it's ripped off and she said they could look into replacing it. Cool, I drive back up there and walk in and the manager says it was like that when I brought it up here. What?! No it was not!! He even told me my undercarriage was missing bolts, if that was the case why did it take your mechanic 30min to get it off in the first place?! He tells me they can't fix it and tells me not to raise my voice at him. I said cool just take my car down, he tells me to wait so he can take pics... why are you taking them now?! What he doesn't know I have a ring camera at my gate that videos everytime we come in and out the complex. I have video literally the hour before and NOTHING IS HANGING! I immediately called the pep boys 800 number and file a claim. During the call she tells me to pull up my service paperwork from a text they send and I see in the comments he added "undercarriage cover missing bolts" but I have the copy of paper he gave me when I left the first time and that comment isn't there! LOL He's actually falsifying documentation! I will never go to that location ever again!! I'm just thankful I have photos and videos to back up my claim or else I would have to cover the repairs myself!

Firestone Complete Auto Care - tires - Updated May 2026

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