Would be 5 stars except for communication problem re title. I stressed on several communications…read morethat I wanted the title the same as the car I was trading in. My son Stewart or me. Not and, but OR. Stressed in the chat, stressed in all communication before pick-up and during pick-up. I felt I was understood when I had to make copies of Stewart's license and send with other documents. Imagine my surprise when your paperwork had the car in my name only. The clerk at the courthouse said we would have to come back after the state sent us the title and then they would change it. I went to so much trouble to get it right and was told that's how it would be. Well, it wasn't! Other than that it was great.

Didn't notate damage the vehicle had in the listing. When we got there we were told we would be…read moreallowed to have 3 cosmetic items covered and they denied every single one. Now we're stuck with a vehicle that has a large dent in the rear lift gate. They also soaked the interior of the vehicle during their "detailing" which flooded the cabin and shorted out electrical components. DO NOT RECOMMEND

Just had my first service for my new Subaru and everyone I dealt with at Hallmark Subaru was…read morewonderful. Everyone was extremely kind, helpful, and professional. I appreciated how they kept me in the loop with texts during the process, which took a little less than an hour. I had made an appointment prior online which was a very easy process and definitely how I'll make all my future appointments. FYI, for anyone who's new to this dealership or unfamiliar with Birmingham: there are 2 bays/doors on the left on 13th Street North, which is a one way street. For Subaru service, enter the 2nd bay. Pull forward and someone will come out to assist. They'll move your vehicle to the service garage and when complete, they'll move your car to a parking space on 13th Avenue North. You receive a text when everything is complete and you just go to your service advisor and sign a document, pay, and you're done. I don't see how any part of this process could be any easier! Great dealership.

Went in to get a new forester told the sales person I wanted a hybrid with leather and a sun roof…read moreshe said they were going to have to have one delivered and she would keep me updated on its arrival. I waited 6 days and decided to call just to see and she made me wait while she checked to find the car was there 3 days previous. I go in to drive it and no leather she ordered the wrong car and then got pissy with me when I said i wouldn't buy it . So I left to have her back talking me about I was being rude Anyway. wrong interior I had to contact her instead of her doing her job as promised and I'M the rude one. last time I step into that dealership. Do yourself a favor go to Atlanta to buy a car. minch easier and you get better service.

Southside staff was very professional, helpful, and provided limited pressure in our search! Lee…read morewas especially respectful and patient in our test driving and considerations. They provided the most reasonable prices that were researched in the immediate area. Even at the end of our visit we were provided a negotiable price that we could refer to until the next business day, as well as further connections on programmable keys. Just like in school, if you don't ask questions you may never learn at the perfect opportunity, so ask away with these guys. Despite finding an offer elsewhere, they still were open to provide assistance.

Southside Automotive Group was friendly, genuine, and easy to work with. The team made the process…read moresmooth and transparent, and the new truck I bought literally exceeded all my expectations. Highly recommend them to anyone looking for a great vehicle and excellent customer service.

I'm writing a complete and honest review. If any employee gives you attitude, BEWARE--they might…read moresabotage your car. I came in thinking I had a connection issue. My Corvette sometimes wouldn't start, and I had just had an engine replaced in August. It turned out to be something as simple as the car being a manual transmission with a neutral lock--something no one at Edwards Chevrolet could tell me. This leads me to believe not only are the service clerks (Luci was a great clerk) unexperienced, but the technicians must not be very knowledgeable either. The service clerk Brooks literally told me over the phone, before he acted like a grown man, that no one wants to work on my car. I immediately replied, "Well then let me speak to a manager so I can figure out why." He then changed his attitude and started being professional all of a sudden. That made me suspicious. I told two managers at Edwards Chevrolet that their employee spoke to a customer in that way, and they didn't seem the slightest bit surprised. (Marty Phillips and a Mr. Short.) Manager Mr. Short at Edwards Chevrolet said there were cameras positioned at every bay and he would follow up with me to ensure there was no foul play with my vehicle on 10/16. Since then he's ignored my calls and texts. Marty Phillips didn't even care to investigate. He started mentioning how long everyone had worked there, as if that would prove I'm lying. After reviewing their work on October 16, I found three faults: Drained oil A hose that was detached and not placed back A connector disconnected from my starter I am a 27-year-old United States Army veteran, and I think this business is TRASH. No communication. No accountability. No integrity. I'm ashamed that an American business like Chevrolet is attached to Edwards. Very emotionally charged staff. Very unprofessional. Don't trust this dealership.

In 2020, I purchased a brand new 2020 Chevy Blazer (Silver) and had an excellent experience. Fast…read moreforward to 2026, that vehicle was totaled due to a system issue that caused me to crash into another vehicle. On February 6, 2026, I purchased a used 2022 Chevy Blazer Redline Edition (Black). After having the vehicle for just over a month, the radio and display screen stopped working, and the car completely died, which also caused the key fob to stop functioning. When we attempted to use the physical key inside the fob, we discovered it was not the correct key for the door. After several days of communication with the dealership, the vehicle was finally towed to the service department. The car remained there for almost a week, and after multiple follow‑ups from me, I was finally given a diagnosis. Due to extenuating circumstances, I was unable to purchase the extended warranty, so I understood that the financial responsibility would fall on me. I approved the repair, which totaled $1,085. Today, when I followed up on the status of the vehicle--having now been without a car for a week and a half--I was informed that although the original diagnosis had been repaired and the radio was functioning, the display screen was still not working. I was told this would require an additional $621. This entire experience has been extremely frustrating. I am deeply concerned about how this vehicle passed inspection prior to being sold. I also question why the technician did not identify the issue with the display screen during the initial diagnosis, especially since it was directly related to the radio problem. Based on my experience, I would caution anyone purchasing a used vehicle from Edwards Chevrolet Downtown to secure a warranty immediately. Without one, the experience can be extremely costly and stressful. I am very disappointed, as I previously had a positive relationship with this dealership. I work hard for my money, and I value businesses that demonstrate loyalty, accountability, and integrity. Unfortunately, this situation has left me feeling dismissed and financially burdened due to issues that should have been identified and addressed before the vehicle was sold. Two weeks ago, I underwent major surgery and am currently on medical leave from work, so my finances are extremely limited. After being without a vehicle for a week and a half--and despite requesting a loaner--I was never provided one, nor did I receive a response regarding my request. As a result, I will now be picking up my vehicle in the same condition in which I brought it to the dealership: still not functioning properly. I am already out $1,085 for the initial repair, and I simply cannot afford the additional $621 that was quoted. When I dropped off my vehicle, I provided detailed information, along with photos and a video clearly showing the issues the car was experiencing. It appears that this information was disregarded. Instead, it feels as though only part of the problem was addressed, resulting in an incomplete diagnosis and additional costs. Furthermore, the issue regarding the physical key inside the key fob not fitting the door was never acknowledged or addressed. This has been a difficult lesson, and I will not be doing business with this dealership again. I understand that I am only one customer, and my decision not to do business with this dealership again will not impact them financially. However, I cannot continue to support any company that takes my hard‑earned money and leaves me feeling as though I have been taken advantage of or made to feel foolish and I feel like BOTH!

My car isn't fresh off the assembly line, so she doesn't have all the latest bells and whistles…read morethat newer models boast. That said, the service managers are always pleasant and happy to walk me through what work is needed. The services are consistently handled thoroughly and professionally, which gives me real peace of mind.

I want to start this off by saying they have been great folks to work with over the years. I spent…read morea lot of money and worked with them almost exclusviely with both of my families cars. But my last exerience was one that I cannot help but be infuratied by. I had an issue where my 2012 Highlander AC went out in July and it was $2700.00 to fix. So I agreed and they did the work. When I took the car in the heater worked fine and prior to the AC going out the temperature control worked without any issues. They "fixed" the AC and it blew ice cold which was great for July. I noticed immediately that you couldn't regulate the temperature at all but life was busy and in hindsight I should have turned right around and took it back in. Fast forward two months when I had a blowout, I took it back in and alerted them to the issue's (no temp control and heater is out). They mulled it over and said it was a completely different issue and wanted another $2700. If they had test run the system after "fixing" the AC, they would have noticed something was off. Or maybe they did and just pushed it out anyways? They claim to warrenty their work but that didn't hold up here either. No attempt whatsoever to meet me in the middle. Nothing except a "sorry, completely different issue so another $2700.00". Not a good look Rob'e Man's.

This is one of the coolest car stores out there. I am a big car enthusiast so I have visited a lot…read moreof dealerships over the years. RMR4X4 is a truly world class facility. They have some of the highest quality products on the market and they consistently source some of the most rare and high quality examples of vintage and new SUVs. If you are looking for a low mileage example of a vintage Land Rover Defender or Toyota Land Cruiser, this is where you want to go. Likewise, if you are looking to get into the newest Range Rover in a rare colour or if you want a Heritage Edition Land Cruiser with lots of tasteful modifications, you are looking at the best dealership to source such vehicles.

Toyota owners BEWARE; I bought a 2020 Toyota Landcruiser from RMR4x4 in Birmingham Alabama. They…read moreare a "high" end 4x4 dealer. During my search for the perfect Landcruiser, I saw many advertised for sale from their dealership. I went to look at a 2020 Landcruiser with 5324 miles on it! I was told the LandCruiser had been garage kept and was in perfect condition. One of the owners responded to my inquiry; " the cleanest vehicle he had ever seen". I am not a car mechanic, but I looked at the vehicle and everything looked ok. I am retired and wanted this Land Cruiser to be my last vehicle, so I paid a very high amount for what I thought was basically a "new" vehicle. I traded in my excellent condition Lexus and paid for the Land Cruiser in cash.Three weeks later I began to notice things. I took the vehicle into the Toyota dealer and paid for a thorough examination of the vehicle. They revealed that the car had been in a collision that was not noted on the carfax, and had been repaired. I called RMR and we set up an appointment to discuss this situation. From where I live it is a two hour drive each way. One of the owners could not make the meeting.I presented my findings, presented data, information from the Toyota Dealer I had gone to see with his business card and we discussed some options for reconciliation. The owner seemed all apologetic, blah, blah, blah. We decided to come back after lunch and resolve the situation. The owner never returned, I was left with a financial manager, the one who lied to me, about the previous vehicle owner storing it in the garage for 4 years when I first came to look at it. Well, it was in the garage alright, being repaired under the the table! They offered to buy back the vehicle, except taxes. That meant I had to get a rental vehicle until I sorted this out coupled with fining another Landcruiser. This option seemed like additional monetary and time loss. Another option they presented was I could take was $3,000. The collision man at Toyota assured me that the repairs that were done were in the 5 -10,000 dollar range, not to mention that now I have to disclose the collision. I never got the impression during this "meeting" that they were sorry or disturbed about the situation at all. I did get the feeling of being taken advantage of all over again. I consider what they did fraud and their behavior lacking integrity. - K Rand

The inky thing I didn't like was a person that's only been their 6 months tell me about the extra…read moreto add to my oil change for 45.00 and I had just had an oil change in August and wasn't told every time I come in I get something different but its sad my car is almost 10 years old and I have came there every time to have all my services, but when something goes wrong its the customer fault, and no you guys don't take blame for anything, this is just a customer who cares

So, I took my daughter 2008 Nisan Altima in for maintenance, her car has been giving her trouble so…read morewe decided to take it to where we know we will get great service. They got us in no time (same day). I prayed it was nothing severe and we would be up and running and back home in no time. Well, to say the least, we did get and estimate in a timely fashion, but was far expensive than expected. Although the car required much work, Dillan was great, he worked with me and explained what was need first. He took the pressure off and helped in break down the essentials. I highly recommend. Ask for Dillan, he is super helpful and friendly. He will make sure you are in tip top shape.

Great experience with Porsche Birmingham. Earnest was fantastic to work with -- very helpful,…read moreknowledgeable, and genuinely focused on helping me find exactly what I was looking for. He also worked with me to get the car at a price I was comfortable with, which I really appreciated. The service department has also been great so far and very easy to work with. Overall a great experience, and I'm looking forward to being a customer again in the future.

Looking for the perfect used Porsche caused me to look at other states. I found a few one in…read moreAlabama and one in Tennessee and started asking questions. The particular car that met my criteria was at Bingham Alabama Porsche dealership . When I called first and talk to a random sales person right off the bat I felt he was not going to work with me..I basically formed him with a series of questions. Then I did my research. Found that Ernest Garver had the best reviews. You must understand that buying a car out of state and not going out to look at it is a process. Trust was built with Ernest to inspect the CPO car for cosmetic items that the warranty would not cover. He was honest and fair ... we were able to get the BIG items fixed before making the deal. He express small items that just were not going to be fixed that the car was priced as is for those and it would be my responsibility to fix. If you have to buy a car and you're not able to hire or go there to inspect it I recommend asking for Ernest. Let him know that Thomas from Greensboro recommended him because he's honest and will go the extra mile!

Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

Wonderful service On time…read morePolite Careful Honest There when we needed them. I will use them again. Thank you so much for helping us.