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    Moss Motors

    2.6 (10 reviews)
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    Brads Used Cars - Odometer

    Brads Used Cars

    (2 reviews)

    I was moving away from Des Moines and this site was one of the options to pick up the 12 foot…read moretruck. When I arrived, the 12 foot truck was not an option so I had to get a 16 foot truck which cost more fuel money. Brad was very nice and he gave me a discount and basically matched the price that I had for the 12 foot truck. He was quick and got me in and out. I declined the additional insurance and I had to sign additional paperwork. Brad told me to return the truck with a full tank of fuel and I made my initials. We "NEVER" did a full walk thru or around the truck. I took his word for it and I turned on the truck. I pulled it out and made a recording and took a picture of the odometer. After a few hours, I went to check on the fuel level and to my surprise I noticed that the odometer and the fuel amount was incorrect from the paperwork. They also close early on Saturday so by the time I noticed, Brad's was closed. I drove down to GA and on the first business day, I called Brad's Auto Sale which is Budget Truck Rental. I spoke with Brad and I told him on the misunderstanding of the fuel gauge and the odometer. He told me not to worry about it that all I have to do is to have the receiver of the truck call him and he would absorb the fuel charges and the odometer as I had evidence that it was rented incorrectly regardless if it was intentional or not. I went return the truck on Wednesday and when the Budget office went to call Brad's Auto Sale, the phone rang and he never answered. I had a small argument with the guy in Atlanta because it was not fair that I am responsible for the mishandling of the truck in Iowa. To close on the story, I called Customer Service and provided the evidence and they refunded me the additional fees. I think that Brad is very nice and honest. This may have been an oversight.

    I was just there I would not recommend this place there. Sales agent was very unprofessional. I had…read morea situation where I was trying to voice out my frustrations to a receptionist he interrupted us proceeded to tell me my vehicle is ready. Trying to intimidate me from voicing my concerns I would not bring any women or kids around this person. Maybe he had a bad day. I'll give him that. Salty never come in here again.

    Dewey Auto Outlet - When I first bought it

    Dewey Auto Outlet

    (10 reviews)

    Kelsey was very professional. Very familiar with the inventory. Attentive to my stated interests. I…read morenever felt like something I didn't want was being pushed on me as I have at other dealerships. Highly recommended. Definitely rate her as 10+ out of 10.

    Wanted to provide an update on the 2017 2.5L Ford Fusion SE with 130,000 miles that this dealership…read moresold me at the end of 2025. The transmission is on its last legs and the shops are quoting me 7,000$ dollars to get it replaced(almost as much as I paid for the car.) along with other issues as well. I have owned the car for less than five months and discovered what a piece of junk it is (after I paid top dollar for the car is worth). Avoid this dealership at all costs, especially if you don't have a ton of cash lying around to repair the car they sell you, and beware of any car you do end up purchasing. Overall, I feel screwed over, and if you are not careful. You will likely end up in the same situation I am in. This place will screw you over with no remorse, and this is the exact type of place that gives car dealerships a bad reputation. Beware, and buy at the risk of being screwed over. Don't make the same mistake I did. If you need any more information on experiences with them. Look it up on Facebook, etc. I am far from the first person being screwed over by them, and I am sure I am far from the last. I cant emphasize enough, avoid this dealership at all costs!!!

    CarHop Auto Sales and Finance

    CarHop Auto Sales and Finance

    (6 reviews)

    9 months ago, I posted this review They said they would call and help me. I had a vehicle from them…read morebefore this and out of 6 years never missed one payment. From today Monday April 21 2025 The van Still does not work. It died again last night in the middle of nowhere on me. It shows all the same lights as when we first got it. They have not helped me at all I still owe 5,100 on it as of today. I would never go here as the van was around 17,000. We have not been able to use it anytime we take it out it randomly died and does the lighting bult with all the other lights. (I do not want to hurt my credit, and they said they will give me a repo if I give it back Even though I can afford the van, but they sold me a van that I can't even drive without it dying on me. This has been a problem the whole time we have had this van from them.) This is what I Posted 9 months ago. It won't let me add pictures, but I do have them on my phone. I got a van from Carhop, since purchase I have had it in 6 different shops (of my choosing) along with 3 of their shops (I stopped going to their recommended shops). One of their shops gave it back to me with a flat tire, there was nothing wrong with the tire when it was dropped off. I have now been paying on this van for a year. I have 2 more years left to pay on it. Even after having it in the shops the better part of this year (there one shop it was there for MONTHS!) it will randomly die while I'm driving it. It is not safe to drive for my family as we have been stranded several times and paid for it to be brought to shops or our house and had to find rides back home. Call out of work, miss Dr appointments. I pride myself on my work ethic as I own my own business and am very dependable, so when I have had to reschedule do to the failure of this van it's been quite the hardship. I tried to work out with them to turn the van over to them and get another vehicle through them (taking previous made payments as a loss) but without a repossession on my record. (Trying to remain loyal as this is my 2nd vehicle with them) this was to no avail. I also tried to discuss taking the van back and just keeping the payments they received from me, and I would take it as a loss but wanted to not have a repossession (I have more than shown over the years that I have never missed a payment and was a valuable customer. I am stuck paying for a van I can't safely drive, even within town. Like most people one needs a reliable vehicle! I Would never go there again. I was forced during this time to get a second vehicle to be able to transport my family around. I am sad to say I will no longer ever go back to Car hop. They lost a customer that has been loyal to them. I have been paying $440 a month for a van you can't even drive, imagine what I would now be willing to pay for a working vehicle! Below are the lights that all pop up when it dies while driving. You have to let it set for 5-6 hours before it will start again) when it starts again there are no lights on at all. I'm very upset about this. (There weren't any lights on when I purchased it) (also having to get a 2 vehicle isn't ideal as its another car payment) I did see they commented and said to Email them I will be doing that and let you know if anything does change. So far to this date July 1 2024 The van is still not working, and we have taken it to other shops.

    This place is a joke aprroved me for a car then 2 weeks later sent me a letter saying they denied…read moreit wont use them again

    Moss Motors - usedcardealers - Updated May 2026

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