I got very fast answer from Arterix, explaining the plan and payments for pest control. They…read morestarted next day with treatments.

I had wasps finding their into my house, i check reviews when I have to use a service an Arterix…read morehad shown good reviews so I scheduled an appt. I was very glad I did, Todd came out and he was wonderful to deal with, he explained everything, showed me how they were getting inside and worked his magic! They also come back in a couple of weeks for f/u, pricing was fair. I'm glad to say the reviews were certainly correct, and I would definitely use Arterix again.

This is an infuriating review to write, as I have been dealing with this mouse infestation and BC…read moreExterminating since July 18 of 2025 and it is now January 16 of the following year with no solution. I spent a whopping $1,690.70 for BC Exterminating to clear our house of mice with a 60 day warranty that they would come and re-treat the house at the first sign of any droppings or mice. This warranty would start over from the most recent sign of mice. At first, they appeared diligent and competent with outdoor poison boxes and closing out any entrances to the house. They promised "color coded poisons" that would show us where the mice nested by the color of their droppings. (I've never seen a mouse dropping other than black). They promised "escalated poisons" if the mice refused to eat the first round. They said "this works, we've got it". Always, within a few weeks of the most recent visit, I would find new droppings throughout the house. A mouse skittered across our floor during dinner. Another one ran just past my feet as I got ready for bed. I would discover my three year old playing on the ground next to a fresh scattering of mice droppings. I only ever saw two dead mice in my house since the beginning of the treatment; one was in a glue trap we'd previously set, and the other in a snap trap near our garage. To their credit, every time I called, BC Exterminating did follow their own warranty and come to the house - always after a scheduling shuffle so that I could work from home to meet them during the window, which became a dance of its own. There started to be a shift in tone when I noted that this still wasn't working and asked what the next step was. It was now November, winter was coming. Still friendly as ever, they'd wander through the house, say "well, I don't see any mice", or "I don't see how they could be getting in", and then would leave. They started saying things that didn't make sense, like "those look like old mouse droppings" under my desk, which had just been vacuumed, or "maybe you moved some boxes and they were in there", when I knew I hadn't. I spent all of our Thanksgiving weekend clearing every closet, cleaning every corner, trying to find their nest, as BC Exterminating wasn't up for the job that I had spent so much on. There were still mice. Eventually the visits felt more social than substantive. They'd replace one empty glue trap with another, or put more poisons out, but with a reassuring, "I promise they'll be gone by the holidays", they'd leave. I'd joke that the exterminators were my roommates. They'd laugh, I'd laugh, and the mouse issue remained. The warranty was just a burden on my schedule - no success at getting rid of the mice. When I finally asked for a refund this morning, they refused and suggested two last visits, finally breaking the terms of the (ineffective) warranty. I'm at my wits end. I have two small kids and spend most of my life chasing mice instead of a company that I hired to do it for me. I'm vacuuming, chasing away any food I find, and unable to trust this company that said "listen, we know it's hard, but we can handle it". Sadly, they can't. Their services might work for you, but know that if they don't solve the problem in the first round, you have no recourse, no opportunity for a refund, and will host them in your home in perpetuity. Update: unfortunately, BC Exterminators has responded with incorrect assessments of our end of the bargain. More than one deep clean was completed of the entire house, and let me tell you, there is no money that could give back my time for every time I pulled every bookshelf off of the wall, or every toy out of an old toy bin, or every towel and sheet out of the linen closet, only to discover droppings later. Oswaldo - and later Brandon - reassured me that they could get the mice, that kids are messy, that this would be figured out. Every time I texted BC Exterminators it was like talking to a boyfriend who couldn't understand why sleeping over at his ex's house was such a big deal. Every mouse dropping "was probably old, have you considered a deep clean?" (even the ones in the middle of the floor, right after our housekeepers had left.) Every mouse "was probably the last one". We asked for advice every time. I asked if I should throw away furniture. I asked if we should move. Every time they downplayed it. And to be abundantly clear, I have trusted Oswaldo and the many other exterminators who arrived to enter our house without us there, but that's because for a while I was seeing them more often than my parents. Ultimately, I was not paying them for their company, I was paying to get rid of mice, and I can accurately say there are still mice in my home.

I did not know it when I hired BC, but despite what they said, anticoagulant rodenticide *does harm…read moreand kill* unintended animals. ( BC just commented on this - they did not complete the job correctly, they were not honorable as described. What I am saying here is in fact true and there's a lot you can research on why not to use rodenticides or any poison, or glue traps. They don't solve the problem and cause horrific suffering unnecessarily.) When rodents - mice, rats, even chipmunks, or smaller squirrels - eat the bait, they don't die quickly. They die over several days, 3 to 5 days actually, getting slower as they get sicker. This makes them easy prey for all sorts of predators, such as owls, eagles, hawks, dogs, cats, foxes, and many more. The way to stop rodents from getting into your house is to find and thoroughly seal all access points. Once that has been done, you can use snap traps or the bucket method to catch any rodent that were inside when the openings were sealed. District Wildlife Solutions is excellent at that, and because they are Humane, they are Recommended by City Wildlife, DC's Wildlife Rehab nonprofit. We should never use poison, it causes horrific pain, suffering, and death, not only to the rodents, but to animals both up and down the food chain. BC and most pest companies say that the poison only impacts rodents, and that's flat out wrong. Always avoid poison. To research it, ask for the specific name of the poison and google it along with "secondary poisoning." Several cities and countries have banned rodent poison because it is an indiscriminate killer, and if you don't see the entry points, other roads will continue to get in. So rat poison doesn't solve the problem and it causes a lot of problems. If you don't know that your dog or cat has eaten a poisoned sick/dead rodent, by the time you get them to the vet, it's usually too late. Have you seen foxes with mange? That is often caused by foxes eating poisoned rodents. Just make sure your building doesn't have openings that are access points, and you will protect our native wildlife and domestic pets. Don't let BC or other companies say that genocide or glue traps solve the problem, they do not, and they cause horrific suffering to both rodents and non-target animals.

Sean was thorough and informative. I'm confident my mouse problem will be solved. The one thing I…read moreget nervous about is that Pest professionals, including Sean, seem to be less cautious with the poisons than I would be, letting bits of crumbs or dust go here and there. Though he did check with me about all the different locations he would leave bait. Having small children, I found myself revisiting all the spots we went and wiping the floor where I thought there was any residue. I acknowledge this is partially my own particular thing, but may be useful for readers to note.

Very personable and thorough and prompt. Highly recommend. Sean came within an hour of my call, and…read moreon the early side of what he had promised.

I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

I found them when I did a search here on Yelp for my organization located in Baltimore. I received…read morea quick response through text in which I was asked for the address and some other contact information. Again, very fast response to say they would be at my place of business between 8 and 9 am this morning. I came in early to meet them. At 8:54 I received an email and text saying they don't service Baltimore. A complete waist of my time. I cannot comment on the actual service they provide but I would not recommend them based on this experience.

I had to call Key Pest Control for a yellow jacket nest on the porch. I called on a weekend,…read moreexpecting to leave a message and them to call me back the next business day. Instead, they called me back within minutes and scheduled an appointment to visit on Monday. What incredible customer service!! They easily handled the yellow jackets and didn't even charge us for it. Wow! These folks go above and BEYOND in terms of customer service :)

Just had to recommend Key Pest Control for their incredible customer service. Shawn couldn't…read moreactually help with our problem (a northern water snake under the front steps!), but he went above and beyond helping me find someone who could and giving me good advice in the process. It felt downright neighborly, like something straight out of a '50s sitcom :) Hoping we don't have reason for future pest control services, but know who we'll call if we do!

I only have good things to say about my experience with Jose at ASAP Pest Control…read more I stumbled upon, and was stung by, an underground yellow jacket nest. I immediately called and was directly connected with Jose; quite an improvement from other pest control companies who sent me across multiple operators to direct my call. He was on the road but made it to my house within hours. After securing a couple of quotes from other pest control companies, Jose's was by far the most competitive. Paired with an easy process and quick turnaround time, he had already earned my business. This says nothing about his expertise and friendly & outgoing disposition. Truly someone you're happy to have work on your home, let alone be fortunate enough to know. I would absolutely recommend Jose and his team at ASAP Pest Control -- they live up to their name and check all the possible boxes you could want from a pest control company. I plan to be a lifetime customer. Great work!

I am very pleased with my ASAP experience! They know pests. The technician gave me -good- tips on…read morehow to keep my place pest free. I told him -and several other people- I never had a problem until my neighbors moved from upstairs. He looked around, then took an outlet plate off. There was a bug in there and he told me they were coming from downstairs, not upstairs. (I'm going to have to correct this with the people I told.)

I've used Kolley's for decades for termite control, and for pest control in the past 10 years or…read moreso. They respond quickly to my calls. Hugo listens to my concerns, explains the problem and the solutions clearly, and makes sure that I know what to do for follow-up, if any. Their prices are comparable to the big pest control companies, but instead of treating me like an account number, they treat me like a person. I highly recommend Kolley's.

This is the second year that I have used Kolley's after my previous exterminator retired. I have…read moreasked for an annual treatment for crickets and, possibly, mice. Kolley's is prompt in scheduling and the fee is reasonable. The technician, Dale, did the treatments both times, was knowledgeable, and remembered where he placed "traps" from the previous year so that he could replace them. I will continue to use them.

When I called Aaron and told him I had a dead animal somewhere in my walls and that it smelled like…read moredeath in my house, he was super responsive and came right out. He checked literally everywhere. He explained all the signs of different kinds of pests, and didn't see an obvious infestation. He was dogged and eventually found the source. It was not pests, it was something dumb we did that I'm too embarrassed to explain. He was great, and I will not be taking questions at this time lol.

Excellent job and easy to work with. Aaron and team did a great job and follow on services.read more

The stinging spawns of satan have been eliminated! What's not to like. Without hesitation the tech…read morecrawled under my deck to locate the nest and added treatment. Literally took a day and they were gone. As added benefit we also had an ant problem. They are gone as well. The tech was fast, professional and results are the results!

Easy to work with. One of the few companies that would do one treatment without bonding to extra…read moremonthly treatments. Was able to get rid of mosquito bites the whole summer!

We called Montgomery Pest because of an urgent mouse problem that grew quickly. Mike came and…read morerescued us! He surveyed the house; told us likely entry areas, recommended a few changes (including a new garage door bottom to seal better than the old one), placed baits that worked (we had bought two different brands through Amazon - one was completely ignored by the rodents and the other was ineffective). Mike returned twice to make sure that the problem had been adequately addressed. It had thanks to him!

Always go with Montgomery when I have a pest issue. Mike came today and took care of a large nest…read moreof ground dwelling yellow jackets. They were a real hazard and had already attacked my wife while she was gardening. Mike did a great job as usual. PS Best price around!