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    Morro Gas

    4.0 (9 reviews)
    Open • 5:00 am - 11:00 pm

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    8 months ago

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    6 years ago

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    Rite Aid - Waiting due to a mistake again!

    Rite Aid

    2.3(104 reviews)
    0.2 mi
    •$$

    I had to go here recently for an unexpected tetanus shot when my dog got into a tizzy and bit me in…read morethe process of trying to rescue him from an accident. Anyhow I proceeded to the pharmacy counter where I assumed I would need to go to get said shot. I had called ahead to confirm they had them in stock and someone was there who could administer the shot. The gentleman I spoke with on the phone was helpful and pleasant but did not think to mention to me that you don't actually need to stand in the very long 45 minute wait line for the pharmacy pick up when getting a tetanus shot just go to the consult window. Well long line lesson learned the hard way here! So I finally proceed to the proper line to get set up for my shot. And then fill out said forms. And give them my insurance card and payment info. They have trouble processing my insurance. Do they call the number on the insurance card for pharmacy staff to use for help? No! They just demand I pay cash price of $81.99 for the shot. So, I looked online and found a coupon from GoodRx that stated they should give me the shot for less ($50) but they refused to accept it. Stated its corporate policy they cannot accept any coupons for vaccines at their stores. I find that interesting since all the pharmacies I've used in the past have never had a problem using these coupons, including other Rite Aid locations! All in all, a terrible experience. And sadly not the first time I've tried getting something thru this same pharmacy location using my insurance which I assure you is perfectly good and able to be used without issue at every one of their local competitors without any problems or even so much as needing a phone call. So what their pharmacy techs are doing here is beyond me. I call it the bait and switch where they do their best to get you to pay out of pocket for stuff your insurance should be paying for. Because the cash pay pricing is way more than my insurance would pay for this item. I of course got my insurance to reimburse ME for the cost I had to pay, but it was a hassle and I should not have had to do so! As a Healthcare professional myself I do know how to do these things with ease but I'm sure most of my neighbors who live here in Morro Bay and use this place regularly do not. It's crappy of the staff here to be so lazy and take advantage of this thinking that people just don't know any better. They are lucky I'm giving the 3 stars I am and honestly that is for the kindness of the Nurse Practitioner who administered the injection and the gentlemen who answered the phone and was so polite and kind and helpful. Otherwise I would give zero stars for the rest of this experience!

    This pharmacy is literally the WORST ever! We had brought a friend here last night to p/up his anti…read morenausea meds and they were closing so they told us to come back after 9am today. I arrived at 9:05 and waited for 15 min in a line only to be told to go wait in another line to "confirm insurance." Waited there for another 5 min to be told they already had the insurance but hadn't started the on the RX. So then they told me it would be 15-30 minutes. I still needed get some other things for my friends BUT the shelves are literally bare. Each aisle is easily 85%+ empty. So I went next door to Albertsons to grab the things needed. I came back to the pharmacy now 1.5 hours after my initial arrival and they still hadn't even started the RX. They were extremely rude and weren't helpful whatsoever. I would recommend avoiding this pharmacy/store at ALL COSTS!!

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    Rite Aid - Drinking fountains are filthy. Are you serious? At the pharmacy even. Beyond disgusting. It's an insult to all.

    Drinking fountains are filthy. Are you serious? At the pharmacy even. Beyond disgusting. It's an insult to all.

    Rite Aid - Gross and filthy all around the drinking fountains.

    Gross and filthy all around the drinking fountains.

    Rite Aid

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    Morro Bay Market & Spirits

    Morro Bay Market & Spirits

    3.3(14 reviews)
    0.5 mi
    •$

    Yeah, so much for this shop being a safe zone during the COVID pandemic!! I was just there and…read morethree guys were standing RIGHT outside the door chatting with no masks. I was going to go around them, but then they all went into the store. Only one put his mask on, the other two just waltzed right in. Turned out these were the owner and his buddies, or at the very least someone who worked there. I waited a bit for the air to clear and then went into the store to start to gather my items. I should have just walked away then!! I got through one row and was starting on the second row when I saw one of them go get a soda - with no mask!! He saw me and quickly put on his mask, sort of like an afterthought. I immediately returned the items I had chosen and walked quickly out the door. I will NOT return here, they don't respect the safety of their customers or their workers!! And this during the worst time in the pandemic, where cases, hospitalizations, and deaths are increasing at an alarming rate. They should be ashamed of themselves. Throughout this pandemic I have shopped here several times a week, buying a lot of overpriced goodies. I have probably spent $30-$50 a week here since April. They will definitely notice that they have lost a good customer since I won't be shopping here again. The one star is for the cashiers who are always polite and wear their masks.

    Easy walking access from our hotel. Good selection of alchohol and other quick grab items. This…read moreis usually my "go to" when I am in town and don't want to go to the grocery store. Quick and easy!!

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    Morro Bay Market & Spirits
    Morro Bay Market & Spirits
    Morro Bay Market & Spirits - Tostitos Salsa Con Queso Medium 15oz

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    Tostitos Salsa Con Queso Medium 15oz

    Rite Aid

    Rite Aid

    2.5(33 reviews)
    3.8 mi
    •$

    Empty shelves these days, more than usual. This status seems to be regular, but it never used to be…read moreso vacant. Walking into stores with empty aisles for food, meds, not a good precedent. I think this is a corporate thing less than poor local management. The same great employees still work there.

    I called in a prescription and was told it would be ready in an hour. That was fine. I went to…read morethe store an hour and a half later to pick it up (I gave the pharmacy an extra half hour just to be safe). I waited in line to see the pharmacy cashier and pick up/pay for my prescription. I'm told it is not ready. The young woman at the counter did not apologize. She said I could wait or come back. That was all she said. It was like she thought my time was worth nothing and I could just wait an indeterminate period of time or I could just leave without my medication. I had to ask: How long would I have to wait? She said 20-30 minutes. After I waited in line for at least 10 minutes that's a 40 minute wait. What is the point of calling in the prescription and being given a time that it will be ready and not honoring the time being given to the customer? Especially not acknowledging that the customer has every right to be frustrated. Terrible customer service. "Go away or wait." Rude employees who don't take any responsibility for achieving the expectations that they give to the customers. No wonder they look like they are going out of business. With performance like that, customers will not try to keep them open. Not me.

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    Rite Aid
    Rite Aid

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    Morro Gas - servicestations - Updated October 2026

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