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Morristown, NJ

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Morristown Pharmacy

5.0 (3 reviews)
Closed • Closed

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CarelonRx

CarelonRx

1.1(540 reviews)
1.3 mi

There are many opportunities for improvement at Carelon Rx…read more My first order was processed smoothly and arrived within two days of placing it. This was a transfer from CVS to CarelonRx. The initial experience was seamless, so I updated my pharmacy provider to Carelon Rx on my healthcare profile. The next order was sent directly from my physician to Carelon Rx. However, there was no validation of the shipping address. For mail order delivery, it's crucial to verify the delivery address for each order. Another area for enhancement is the delivery service. New prescription orders should ideally be shipped the next day, especially since this involves life-saving medication. Customer health and timely delivery are paramount. Refill orders could be shipped via standard service with measures to ensure the medication arrives before the previous supply runs out--perhaps a 1-week lead time for processing, though this could be adjusted. My most recent experience was lengthy, compounded by a national holiday. Yet each of the three representatives that assisted ensures they did their part to take initiative within their power to see me through to resolution. Thank you!

After speaking to a representative and asking them not to ship a medication I didn't recognize,…read moreuntil AFTER my doctor appointment that day. They shipped it anyway. Then they wouldn't take it back.

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Morristown Pharmacy - pharmacy - Updated October 2026

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