Terrible experience. Wrote a review on google and they responded with personal information about my insurance, which feels like a HIPAA violation. I would not trust this pharmacy. EDITED on 10/28: Look at the owner's response. Then look at how he responds to negative reviews - with complete condescension and HIPAA violations. I rest my case. Be blessed, sir! read more

Compound prescription from N.Y. C. doctor filled as N.Y.C. compounding pharmacy and shipped to me was considerably less expensive than renewal at Towne Pharmacy as they send compounding prescriptions to another source to be filled. Not filled on premises. read more

Attitude of clerks have lived here many yrs now live in Fl but had to be in nj this week n needed a prescription filled . When I went in to pick it up a very curt clerk told me it was $10 and I took out a 50 dollar bill which they have a sign they will take when I gave him the bill he said I can't take it I don't have change n said that I had a 10 in my other money which I needed for another transaction he said you have a 10 there which I told him I needed he didn't budge n told me to use a credit card not professional n not very customer focused to a family that supported this business for 40 yrs will use or have family members use this establishment again!!! read more

Quick update - recently there's been a younger, tan redheaded man that's been helping at the front cash register. Absolutely fantastic personality: super kind, funny, makes fantastic small talk if you're waiting for a prescription, and moves fast to grab your pack and ring you up. I always love a shoutout to a fantastic professional - this person is a keeper on your team! read more

I have used them for ages they now do compounding, they give the best prescription prices and as a small local pharmacy they know who you are. They also deliver prescriptions. read more

So disappointed when I was double charged on a credit card and they did not care to resolve it. It was an error on their part as they said the charge didn't go through so they ran the card again. I called several times for them to issue the refund but they did not care to resolve nor do they return phone calls. You are left on hold for a long periods of time. Zero customer service here. I do not like to post negative comments about anyone or company but I spent so much time trying to get a refund and was totally ignored every time. Avoid this place. read more

I want to take this opportunity to praise the outstanding service provided by the pharmacists and staff of Towne Pharmacy in Cedar Knolls. My family moved to Cedar Knolls recently, and we needed a pharmacy for my wife, who has had MS for 30 years and relies on a variety of medications. We used one "family pharmacy" in the past because of the close relationship with the pharmacists and staff. We were looking for a pharmacy in Cedar Knolls that provided the same outstanding service. We found that with Towne Pharmacy. On my first telephone call to Towne Pharmacy, I spoke with Sapan Patel, the head pharmacist, and explained our situation and the need to work closely with the pharmacist and staff. I found out later that Sapan telephoned our prior pharmacist and reviewed all of the specifics of my wife's medications and her unique needs. Since that first phone call, Sapan, Helen (another pharmacist), and the rest of the staff have become an integral part of my wife's treatment. I found them all to be knowledgeable, diligent, competent and, qualified. In addition, and most importantly, they are all kind, compassionate and understanding. I unconditionally recommend Town Pharmacy in Cedar Knolls to anyone in need of a pharmacy. read more

Towne Pharmacy is the druggist of choice for both my mother and brother, each of whom live in close proximity. With my physically disabled mom needing an antibiotic, and my brother on vacation, we stepped in. The pharmacy is reminiscent of those that I remember from childhood; crafted wooden shelving, a well-dusted and maintained appearance and surveillance from the elevated area where the pharmacists fill prescriptions. Its is very quaint and homey, but also, nicely stocked. You may not find the deep discounts on OTC items that are offered in the big chains, but their prices aren't bad. Retrieving our prescription was a bit slower than I would have expected, but that shouldn't be read as a complete negative. It was clear that the druggists were being meticulous and their work was interrupted a few times in assisting other customers. Our visit to Towne Pharmacy didn't confront them with anything particularly challenging, nor were there any unexpected surprises. I'll trust my brother's judgment as a long-time customer, and add a 4th star. read more

My entire family has been going to Towne Pharmacy for many years. There is no pharmacy like Towne Pharmacy. The pharmacists and employees treat you like family. They truly care about your health and take time to talk to you and explore all options. They are personable, kind, friendly and always pleasant with a smile no matter how busy they are. They have a great team at Towne Pharmacy. You can always count on Towne Pharmacy to have your medications available on time and accurate. I highly recommend Towne Pharmacy. -Lauren Zeris read more

As a hospice nurse our company uses this pharmacy for emergency medication pick ups. They are always fast and helpful. I honestly don't know what we would do with out them! Thank you for all you do! Thanks to this pharmacy we are able to comfort our patients in their time of need. read more

To the manager/pharmacist Sapan Patel, pharmacist Helen Fekete and the great team at Towne Pharmacy. First off I would like to thank you guys for staying open during this crazy time period. You will never know how much it helps. You guys have a great team there. Helen Fekete has helped me and has always done the most she could to help. I'm posting this bc I wanted to make sure you guys were running your normal schedule, I'm glad I called today and asked bc when I checked online it said you guys were closed Fri through Sun. I just wanted to make you aware of this. I was a little worried bc I have a prescription to pick up on Saturday. Thank you again. I took a screen shot of what I am talking about. See you soon. Keep up the great work. read more

Towne Pharmacy - The hours are wrong. I called today to make sure and they are running on a normal schedule. - Pharmacy Near Me - Cedar Knolls, New Jersey

Called Pharmacy regarding a medication that has to be billed through Medicare part B instead of D. I have been dealing with this issue for about a month now. Spoke to Gavin who has been very helpful and informative and got all the answers to my questions. Gave me instructions on what needs to be done in few minutes on a problem that I have been dealing with for a month. If I can give him a 10 star I will. Thanks GAVIN. read more

Best pharmacy in the area! I have tried the big retailers and they do not compare to the customer service and eye to detail provided by the team at Towne Pharmacy. Sachin & Hellen will always take the time to provide you with the most up-to-date information regarding your prescriptions. If you need an excellent pharmacy, do not walk, RUN to Towne Pharmacy! read more

Friendly, courteous and helpful Staff. Thanks for the kind service !

This pharmacy has been great. The only negative is when they don't have my Rx and I have to come back again and I don't live close but other than those occasions they've been very accommodating, they call my Dr and my Ins if ever a discrepancy, they do have much better service than CVS read more

I'm visiting the area and couldn't drive, and I had an odd request. I looked on Yelp and found this neighborhood Pharmacy. Amy and crew went above and beyond to help. Thank you so much! You just don't get this type of personal, friendly, helpful service at the big chains! read more