With great up-front communication and skilled, respectful, technicians, Barefoot Pools, the company…read moreand its people, gave us a phenominal experience throughout our pool remodel, living up to the excellent reviews we read before hiring them. They replaced our aged-out pool surface from plaster to micro pebble which included treating the concrete and adding a curative to the pebble mix. They installed hand-set iridescent step markers and new directionals, an aerator fitting, safety drain covers, a hand rail and new tile at the water line. It was quite the project and they did it within the projected timeline. Jessica pleasantly took our original call, setting the tone at the beginning and arranged sales rep Brandon to come to the house. He truly embodies the Business Development Ninja title on his business card. He impressed us with his demeaner, transparency and thoroughness at our initial meeting and in their showroom/design center where we chose our colors from plenty of options for the new surface, tiles, handrail and step markers. Project Manager Shawn updated us nearly daily on what to expect and when. As busy as he was, he promptly answered our questions and concerns in detail with good humor and respect and kept everything on schedule which transpired as he described. Massive respect to Zach & Richard & Juan and everyone in the chip-out, tile & surface install crews who each worked diligently throughout the unseasonably hot days. Afterwards, Chad gave a helpful orientation on caring for our pool and its new surface and surprised us with some thoughtful gifts. When it's time to tackle the decking or replacing equipment, we'll be calling Barefoot. We've already called for monthly pool service and look forward to meeting our pool tech Britney who will no doubt impress us as well. They weren't the cheapest of the quotes we took, but we definitely believe they were the best. Highly recommend! (cross-posted) Edited to add a special thank you to Krystle for her prompt assistance and reaching out.

Barefoot Pools is a Cadilac operation. They are the best!!!…read moreTheir people are all caring and cooperative. I worked in construction for 43 years, and I know quality work when I see it. I know what great craftsmanship when I see it. I know taking pride in your work, when I see it. I saw GREAT quality work, I saw GREAT craftmanship, and I saw pride in the work, when Barefoot Pools refinished my pool surface. Doug in Gilbert

Contacted DJ about a spa plumbing leak. He came out within a day or two and gave me a diagnosis of…read morewhere the leak was coming from, but he needed to order the part. DJ initially kept me updated with this backordered part. Three weeks later DJ texted me saying the part would be in on Wednesday and he would be out to finish the repair on Saturday. I never heard from DJ again, completely ghosted me. I called another spa service and they came out the next day (a Thursday), diagnosed the leak (DJ's diagnosis was WRONG) and returned the following Monday and completed the repair. Would have done it on initial diagnosis, but had to get part from shop. For 3 weeks, I had a spa that was partially torn apart (I allowed this because DJ was going to return to complete repair in one week) and then wasn't even given the courtesy of telling me what was going on. I stayed home all day on the Saturday, but DJ never showed, called, or sent me a text. What I find weird is that all of our correspondence was cordial, so I'm not sure why I was just ghosted. That said, I would avoid doing business with this person.

DJ is highly responsive and communicates timely. He quickly diagnosed the issue with my 20 year old…read morespa and offered multiple solutions and suggestions to save parts costs. I opted to source a circuit board online and DJ offered to walk me through the change via FaceTime (since I'm fairly handy) or come back and install it if I run into difficulty. DJ is a professional and a pleasure to work with, a breath of fresh air compared to the many fake spa techs out there. His service charge is 25-30% less than most so-called spa companies.

Great management and great crew…read more Had a pool pump stop working, and my normal pool guy immediately blamed a failed motor in the pump, despite it only being 2 years old and gave me a large quote to replace. I called Pelican for a second opinion and rather than just push new hardware, they did their due diligence to pinpoint the problem.They figured out that not enough power was being supplied to the pool panel and it ended being a bad breaker that was supplying too little voltage for the pump to operate. One new breaker later and I am back up and running. Thanks Pelican for being good people and not just pushing products.

We used them to balance the chemicals and startup our pool after a renovation (we got a quote from…read morethem for the renovation itself, but it was a bit too high so we went with another company). But each time we got the quote or had service this company was efficient, on time, and had good communication. Once he balanced the pool he explained what he added and answered any questions. Grateful they could fit us into the schedule since we were on a tight timeline after new plaster was put in.

Nick is amazing with communication, transparency with what needs to be done and why, and follow…read morethrough. Helped us replace our hot tub pump and it runs perfectly. Thanks Nick!

I had a complex repair for my hot tub that required an extensive amount of plumbing changing of…read morepipes. Nick was extremely impressive with his diagnosis and quickly fixing the issue. He was super responsive and maintained a clear line of communication around timelines and cost to repair. Highly recommend him! He works late evenings and weekends & provides reliable service.

I called Gilbert Pool on Tuesday. The lady who answered the phone said they would be out on…read moreThursday afternoon. I called twice in the afternoon on Thursday but got no response, I left voicemails and still no response. We had used them before for a service repair which was completed. This time not even so much as a return phone call or to call and say the service technician was running late or in this case not coming at all. I don't know how they can stay in business with this type of customer service. I would not recommend them for anything.

They are paid but never show up or answer the phone. The state of our pool was awful. We hired…read moreanother company that is wonderful

Westmoreland Pool service and repaid have been taking care of our pool for 4 years now.They are…read moreexcellent. Knowledgeable about pool equipment repair and maintenance. Recently had them out for a bead blasting, they restored the look of our black stone waterfall to look great.

Clay, who is the owner of Westmoreland pools asked me very helpful questions over the phone. But…read morewhat was most helpful when he came out to my home is that he understood the problem and why other people hadn't. He was able to diagnose things from a Internet point of view as well as the Pentair pool Equipment. Having knowledge of both was incredibly helpful. We agreed on a next step which when I took it immediately solved a problem that goes back two months of frustration and incomplete solutions. I often say that a professional is the least expensive because they're able to get in and solve the problem rather than just nipping around the edges And prolonging the cost. If you want it done right, quickly, honestly, and fairly I highly recommend Clay with Westmoreland. Larry

Josh is the best pool cleaner we had in a while! The price…read moreis fare and all chemicals included! Very friendly and reliable and giives conformation text! In the past I wouldn't even know if anyone came because I work a lot. But with his text messages I feel more reassured our pool is being taken care of. He also send a photo along I couldn't be more happier.

I cannot recommend Porter Pools enough. We have had a really tough time trying to control algae and…read morekeep the pool clean ourselves. Our pool has looked clean, sparkly, and gorgeous since Joshua has taken over the maintenance and chemicals. Algae is no longer a problem. They are very reasonably priced and do a wonderful job. Joshua has gone above and beyond with his services and he really cares about the work he does.

Great and consistent service with reasonable pricing. monthly maintenance done consistently…read more Chemicals maintained well and pool looks marvelous always!

These guys were excellent. I had them install a new pool pump, filter, and all piping. He…read moreexplained how to work it and even set the app up on my phone for me. Great customer service!

After interviewing 4 landscape contractors, we chose JNK to landscape our backyard.  Naji was the…read moreONLY contractor who came back with a plan that stuck to our landscape budget.  His communication is great and his workers did a fantastic job.  I highly recommend this company.

A major landscaping project is among the most important upgrades to your property. Choosing the…read morebest landscaping company, comparing quality, timeliness of completion, and price can be a signifcant challenge as there are so many variables to handicap. We used JNK for a minor project two years ago, and Naji and the crew were superb: they showed up on time, worked diligently to finish the project in a professional manner, and brought a remarkable attention to detail to their work. Therefore, we chose them again for this much larger project, and I'm pleased to say they exceeded our expectations in every way. Naji arrived to discuss the project, and based on our conversations with him, was well-prepared to discuss options. He is a deeply knowledgeable person who is personable, professional, and truly customer-focused. The crew showed up right on time, and the point person on the job, Joaquin, explained the process of removing sod and dirt and installing the pavers--over 1,000 of them. They hand-measured and hand-cut the pavers that created the circular mesa around each tree--they look exquisite. It was a crew of seven, who were perfectly coordinated, worked well together, and hustled to get the job done in the promised timeframe--one day, which astonished my wife and me. Because the job required cutting a number of pavers there was quite a bit of brick dust. After completion, Joaquin used the hose to meticulously spray off all of our trees, shrubs, and all of the rock, to make it look pristine--that's going the extra mile! You can evaluate other companies, but if you want exceptional quality, attention to detail, honesty, and integrity, I recommend JNK without exception or qualification. Naji will take good care of you!

My pool was ruined by Westmoreland pools. I paid $300 for acid washing and at least $300 to refill…read moreit and we were left with black streaks all over the sides and shallow end. It looked worse than before the acid wash. I was told it would need to be emptied and scrubbed. The owner of Ocean Wave spent hours scrubbing my pool and it all came out without draining it! He cleaned it up like it never happened. On top of that, my pool has never ever looked better or more blue since we've owned our home! He even figured out how to run our waterfall every day! My pool has never looked better! We could not be happier! In a world where no one takes pride in their work, this company is a real gem! Hire them! Thank you!

Did not honor appointment scheduled. Continued to push schedule with unsubstantiated excusesread more