I'd give it Zero stars if possible. First off the only person that was on the floor was on the…read morephone the entire time arguing about bad drive to work. And honestly it got racial and I walked out.

When our microwave died, we thought we could easily replace. Until..we realized it was a whole unit…read morewith the oven. So the search for a new one! By far this store had the best price, with delivery and installation! We also did not have to wait for 7-10 for delivery only 2 days! Kenny Johnson was very helpful in making sure of the correct size and type we needed. We have no complaints with the ordering, date of installation, and installation. Everything was exactly as we were told it would be! They even took our old unit with them so we did not have to worry with it. Thank you Kenny and Taylor for a job well done!!! This is EXACTLY HOW CUSTOMERS SHOULD BE TREATED START TO FINISH! ALSO, had a personal phone call to make sure everything was operating properly and I was happy!

We recently remodeled our kitchen with the help of Robin and Santos. Very professional and helpful…read morein answering all our questions and concerns. The cabinets arrived within the time frame designated and found initially to be in great shape. When installed approximately one month after pick-up we noticed several issues that were immediately handled by the staff. Now we're enjoying the new kitchen. Thanks again for all your help, and we will definitely be back for our bathroom and window project.

They were great!, we were able to select cabinets, a new sink and other kitchen equipment!read more

Ahbner with The Geek Squad at Best Buy in Macon attended to me promptly at my appointment time. He…read moreeven appeared BEFORE my appointment time to alert me that he may be running a little behind due to assisting the customer before me..totally acceptable and polite. Ahbner listened carefully to my issue with my laptop and was able to resolve the problem and inform me of known issues and how to safeguard my security from internet threats. He was very professional and attentive. The greeters at the entrance to Best Buy were rude at best, however, Ahbner's graciousness and willingness to help were the highlight of the visit. Mission accomplished.

On a Sunday my husband and I stopped at this Best Buy to make a quick purchase. Upon walking in an…read moreassociate greeted us and asked how he could help. We told him what we were looking for and he pointed us into the exact location. I needed an essential cell phone accessory and thankfully they had what I needed. If I have time to order things online I can usually purchase items for cheaper than here but if I have an immediate need for a small electronic item this is typically my go to store. Everything was well organized and easy to find. The young lady who checked us out was amicable. This was possibly the best experience that I've had at a Best Buy ever.

Ohhh! I shopped there yesterday.And still forgot to look for grounding plugs. I needed an…read moreadditional box fan. It was below $19. I'd researched prices online & Ollies was the most reasonable. They were bountifully stocked. I picked up on trash bins for my car. They are heavy. Will use 1 in my bedroom. I purchased other items. Saw other items I wanted. But had to talk myself out of them. Vowed to return when my budget permits.

I am absolutely upset with the service I received yesterday. On Monday I purchased a pair of shoes…read morefor myself and my child, plus some clothes items. I ended up wanting to exchange my shoes for a different size , so I took them in yesterday to exchange them. They didnt have the size I needed which was fine, so I found different shoes, that cost twice as much. I loved them. The problem was I needed help getting them off the shelf, the only one was out was the display one that I tried on but the box was way up high and it was the only one. I found a guy that worked there who was already in the shoe isle. I asked him for help, he was busy chatting on his phone before he even acknowledged me, and when I told him the situation, he told me to "just check behind the boxes lower down that you can reach and maybe you'll find one." Naturally I did that first before asking for help. I told him I did that and only see the 1 display box that had the other shoe in it. He told me " Its probably not even in there." He would not help me. SO I went to the counter and returned my shoes rather than giving them anymore of my money. I told the guy at the counter that I wanted to just return because nobody was willing to help me. All he said was :Sorry bout that." I wont be shopping there again which sucks because I spend alot of money there.

VERY disrespectful to me, a customer. Was assigned to him by AHS. Have been waiting a month for…read moredishwasher repair. Will NOT return calls. DOES NOT respond to voice-mail. Will be canceling my repair AND contract with AHS (they select the lowest star rated companies).

I have a membership with AHS. Unfortunately, they assigned my microwave to Sanders. Kenny from…read moreSanders kept showing up at my house without coordinating. He seemed high or drunk, or under the influence of something. He wasn't able to comprehend what I was saying, and was swaying and leaning. I told him don't come to my home without coordinating with me first. He stated that he called and no one answered. I told him if no one called that means that he didn't coordinate and this is not the first time he has done this. I asked if he left a voicemail, and he didn't. He called at 12:15pm and came to my house at 12:45pm. I asked what he would have done if I wasn't home and he responded "well, I called". My mother just passed away and we were having her repass (reception after funeral). He showed up and wanted us to move to adjust to his unannounced schedule. I told him I would be filing a complaint because his behavior was inappropriate and unprofessional. I asked him to give me a moment to move my guests. Kenny looked me in my eyes and agreed to wait. I went back in the house to tell my mother-in-law to move everyone to the backyard... maybe 3 minutes. I came back to the front of the house and he had left. Minutes later AHS called and said the vendor requested to transfer the work order because they couldn't get in touch with me. This is after Kenny showed up to my house unannounced during my mothers repass, looked me in my eye, had me move our guests, and left without even letting us know he was leaving.

After such horrible service at Home Depot, I came here and lucked up and got a patient worker name…read moreKevin who pondered on how to fix my shelf. He got me a L bracket and some screws and told me if it did not work to take back to any location. I worked on the shelf for a minute because I actually thought some brackets from another item I had would work since it had a level end but it didn't. Kevin was super amazing and wanted to know if things worked out. It did. I however had to take back his bracket and screws to the other closest location to get it right. Thanks so much Kevin. You were totally amazing. 1000/10

Excellent customer service! Employees are always friendly and willing to help find merchandise.read more

Don't purchase from these people. Bought brand new wash machine. It will not work. Notified them…read moreand they told me to call someone to service it. wash machine will not spin water out the clothes. "Now this is a commercial grade Maytag." Paid a pretty penny. First wash this happened. Be sure to ask for Brad!!!!

From the owner: Builder Sales & Services has been helping Central Georgia homeowners find the right appliances for…read moredecades. From premium brands and expert guidance to professional delivery and installation, our team is committed to making the entire experience easy from showroom to final installation. Visit our Macon showroom and discover a better way to shop for appliances.

I have used Hill's for four HVAC jobs in the last three years. Mr. Hill is a remarkable technician…read moreand always gets the job done promptly and economically.

So, I'm not sure what the guy above me is talking about. However, he seems like the typical…read moreinternet bully type. You know, the coward who was picked on as a kid because he couldn't stick up for himself and now takes out his frustrations over the internet. They're everywhere in this day and age. But I digress... My experience at The Home Depot in Macon, Ga was great. I recently had my Kitchen re-modeled and could not be happier. The kitchen designer Matt was extremely friendly and professional. We had checked around at other stores and a few private architectural firms, but the customer service wasn't too good and their estimated completion time tables were horrible. Matt designed our kitchen quickly and his designs were inspiring. The time table he gave us was two months till completion, and damned if he wasn't spot on. Their installers were extremely friendly and understood the necessity of keeping a low profile and staying out of the way of the family. When the project was finished, and we could see the design come together, my wife and I were ecstatic. Our kitchen is now a place where the family can interact and we can entertain guests. 4 stars for friendly and professional service. Will be shopping their again.

My wife and I are retired. 6 months ago we bought a 2 pack of Ryobi batteries. Today I attempted to…read morebring them back for a exchange, they both went bad. I was told that they would only exchange them in the first 30 days. This policy changed on 6/01/26 to the new policy of 30 days. I bought mine before that date. Home Depot has become a joke. The reason they stopped exchange is so they don't loose money, they own Ryobi.