Very very poor customer service. I stopped in one day and scheduled an appointment for a week in advance and I asked if he was able to do an oil change with my own oil/filter and a state inspection/emissions, which he agreed to and verbally gave me a quote. I then stopped by the day before my appointment to confirm. The owner was very cranky and short with me, but said that everything was in order for tomorrow. I could not get a straight answer out of him about how long it would take for service and so I told my employer I would need an entire day off from work since the shop is only open M-F.
I arrived on time for my appointment and the owner proceeded to yell at me and even chased me out of the shop for letting him know I'll wait in the waiting room since I don't have access to transportation outside of my car. He told me that he doesn't run his business that way and would not perform any service and that he was doing me a favor to use my own oil as he never offers to do it. Here I thought I was doing him a favor for bringing him my service since he's the neighborhood service shop. Why would he give me a quote, have a waiting area, and then refuse to perform service? Maybe he doesn't need customers and wants to end up like so many of the previous Morningside tenants, vacant. Something is very fishy here, and I would advise people to stay away! read more