I had a mixed experience at Bastone's, where I went (on an old family friend's recommendation) to…read moreget a wheel arch repaired. The positives were that they were able to get me in very quick and were, overall, friendly and professional. I do think they know what they are doing. The major negative was that the final price came out nearly twice the original quote: close to $600 instead of the original $320. This was, I was told, because an additional part had to be sourced and installed. While I was already disappointed in this unexpected cost doubling, the icing on the cake was that I wasn't asked if I wanted to proceed with the repair. I was just informed that the cost had jumped, that the repair was complete, and that I now needed to pay up. This suggested to me that the original assessment of the damage had not been as thorough as it could have been. While a quote is an estimate, not a certainty, it's not good practice for businesses that run on quotes to let customers pay twice what they were originally expecting. In this situation, for instance, I would have appreciated a discount on the unexpected new part. That might have eaten into their profit margin, but it would have guaranteed that I would become a return customer, whereas now, I am not so sure.

I was in town from NYC to visit my daughter in CMU grad school. Dropped by because I thought I…read moreheard some weird noise on my Honda minivan so wanted to check out before my 6 hour drive back to NY. Bob was extremely nice and professional. Without appointment, he asked one of his guys to drive my minivan with me sitting next to him. He didn't hear much noise after driving for 5-10 minutes. So I felt much better heading back on the road. They didn't charge me anything for the check/ drive. Greatly appreciate it. Seems like a honest business that have been around for years. I will recommend this place to my daughter if she ever has any car issue while in school. 5 out of 5 stars in my brief experience.

My son was home from college and needed his car inspected asap. Called around and this place had…read morean opening in 2 days with other days that week available as well. Dropped his car off and they call to say he needs new back brakes and rotors. My son being in college, decided he would put them on with his dad to save some money. When he picked up the car, he asked when he could bring it back to be re-inspected and the guy said he was booked for the next 3 weeks. In other words, because he wasn't making money, he would not re-do the inspection. Charged my son $50 for nothing, didn't even put an emission sticker on. The car is only 2 years old. I prefer going to a mechanic who doesn't want to take advantage of a college kid.

Just want to add that after all these years (and I've been coming here for 20), the service and…read moreexpertise is just as great as it ever was. I prefer servicing my vehicle here even more than the dealer. Simply the best.

I've taken my car to Vince's twice now. Both times the service has been excellent - had the car…read moreinspected, oil changed. They are friendly, honest, knowledgeable and professional.

I had some misfiring in my engine and I took it in to check it out, suspecting it was a bad…read moreignition coil. They charged me $80 to plug in their fancy machine just to verify my suspicions, which kinda sucked, and I think it could've been diagnosed without the fancy machine. When they gave me the estimate I asked if I could bring in my own parts in because their prices were steep, but they didn't allow it.. I think they were mad because I didn't want to get the work done and was trying to save money, but they ended up sabotaging my hood latch, disconnecting the release cable from the hood latch mechanism, making it impossible to pop the hood. I ended up having to remove the grill and the latch mechanism completely to solve it myself. I thank them for giving me the opportunity to learn more about cars, which I did, but I was thoroughly pissed they messed with my stuff and charged me out the butt. I don't recommend this place.

Been taking two cars here for years, with both the previous owner Calvin and the new owner Noor…read more Always very friendly, they remember regulars, offer fair prices, and are honest with what you do and don't need.

My new go to mechanic!…read more I had been going to Ventrice Auto for years but unfortunately the owner Rocky passed away and the service hasn't been the same since so I decided to give my local Mr Tire a try. I was not pleased with them either as they recommended work that wasn't needed and their prices where high for the work provided and not to mention, items were stolen out of my car while it was there so I desperately needed a new mechanic! My wife was referred to Kalven by a good family friend. Her car needed a state inspection and some brake work done. We made an appointment and dropped her car off. Kalven promised that her car would be done later that same day as she would need it for work the following day and it was! He showed us the condition of the old rotors and pads compared to the new ones. I was so impressed with his work that I decided to let him work on my car as well. I needed brakes as well and was told by Mr Tire that I needed a new wheel hub as I had a strong vibration when I would brake heavily. Kalven let me know that it was my brake caliper as it was rubbing against my rotor. He said he would try to fix it instead of just putting on a whole new caliper to try to save me some money. When's the last time a mechanic tried to save you some money? He was able to repair it without having to change out the brake caliper! I also had Kalven do some suspension work on my car as well. It now drives even better than the day I bought it! Kalven is a very smart man as he has a PhD in Mechanical Engineering. He has even given me a discount on work he has done multiple times! He is a honest and ethical mechanic and does not try to up sell you on work that you don't need! It was nice talking to him about his family and life while he finished up my paperwork. If your are in need of a good and honest mechanic I highly recommend him! Kalven and the guys at Pitt Stop will be the only ones working on my and my wife's cars from now on!

We won't take our vehicles anywhere else. The service is always quick and reliable, and they're…read morejust genuinely easy to work with. They're honest, dependable, and make everything feel simple. Every time we need something, it's smooth and stress-free, and we're back on the road in no time.

We have been customers for many years. Owner Ron is a great guy. Service has always been great, and…read moreif there are any concerns it is explained and taken care of. Trustworthy establishment!

Super impressed with this shop's quick response time, professional communication, and expedited…read moreservice on our vehicle! They worked quickly to locate a part that got us our vehicle back the same day, on a Friday. This saved our family a ton of stress over the weekend. They will definitely be our go to shop from here forward!

WARNING !!!!! SCAM ALERT !!!!! Charges triple for…read moreunnecessary repairs . Go somewhere else = save time and money and get it done right. RUDE. Obnoxious, Dishonest Mike is the owner.

I go here for all my tire work - best prices on new tires and always quality service (on installs…read moreor repairs). The wait can sometimes be long, but these guys are good and offer great prices.

AAA towed me to NTB on Wednesday and they didn't have the Cooper tire they said they did. Told me I…read morecould have it by Friday so I drove my wife's car the rest of the week. On Saturday NTB still didn't have the tire, which would have cost me $239 tire + $25 mount/rotate. I called 5 Star Tire Saturday morning. They told me they have the tire and could have it installed with the hour. I was only charged $195 with no mounting or disposal fee. Next time I'll head to 5 Star Tire. for 5 Star service. Thank you!

This collision center is one of the best in the Pittsburgh area. They do quality work and have…read moreexcellent customer service.. I was able to get a rental from them and dropping it off after hours was easy. I had to wait three months to get my car into the shop, but it was worth it.

A charity I run with fellow military officers received a request for payment to replace an engine…read morein an older vehicle. After speaking at length with the manager / owner, he recommended we not proceed with repairs due to the other issues with the car, and he felt it wasn't appropriate to take money to do repairs for the sake of doing repairs on a car that should be scrapped. I can handle rude, I can handle expensive, I can handle some ineptitude. But I respect a shop that will refuse work that isn't proper. Thank you to the fine folks at Bochek's for helping us help a soldier.