Called and spoke with Justin and he said he wasn't talking on new clients because he is so busy…read morewhich I totally understand. Knowing he wasn't going to service my tanks and make any money he still spent time on the phone with me to help me with all my questions. Pretty good dude and quite knowledgeable, there's not a lot of people out there who will help you knowing they aren't getting paid. 5 stars.

Absolutely the best aquarium maintenance in town!!!! Always on time, professional and has the best…read moreaccess to livestock and dry goods!

This is the only place that I would buy my koi from. The owners really care and won't see you…read moresomething if there is any concern with the fish's health.

I have been a customer of D&S Koi Farm in Spanish Springs for several years now. They are the only…read moreones raising koi in northern Nevada. I was so impressed when I went there and saw their beautiful fish and how much they care for them. Dave and Shannon are really great people that care about their fish and their customers. Their fish are friendlier than any I have ever gotten, coming to feed right away with the "gang" and their selection is unbelievable - they have hundreds of gorgeous koi and shubunkins to choose from. Their two welcoming dogs Moe and Stolie are pretty darn cute too. Go see - it's worth a trip out just to see this amazing operation, very impressive.

We are fans of this establishment and have been going to them for our pond needs for quite some…read moretime now. I even bought our pellet smoker from them and they have provided excellent recommendations on troubleshooting to what pellets are best for my style of BBQ. I cannot recommend them enough.

I went to Barracuda Watergardens as they were listed as a local Green Mountain Grill vender. David…read morespent the time with me going over the grill that I was looking at. A few days later after researching pricing I purchased one from him. There were other places that sold the grill in the area but I wanted to give David my business because I really liked that he spend the time and answered all of my questions. You can tell that he takes pride in his business and had great customer service. I will continue to source my pellets and accessories from David when needed.

I want to give a shout out to Cayce in the grooming department. She was amazing!…read more We had an appointment at Urban Hound to get our dogs nails trimmed. She has black nails, so I can't trim them. She was badly abused before we got her, and is not cooperative about getting her nails trimmed. I gave her a sedative before we went to Urban Hound, but the woman that used to do her nails was no longer there, and the new person refused to do them. Since she was already sedated, I wanted to get this over with! I called and Cayce told me to bring her right in. She was great with our girl, and had her done in less than 15 minutes - less trauma for our girl. I so appreciated her help and her expertise! we know where we will be going from now on! I also purchased a new collar for her while we were there.

I tried to adopt a cat so my other cats would have companionship, but my application was denied…read morebecause I planned to let the cat live both indoors and outdoors. They even told me to stop submitting applications. It's frustrating that shelters can be so strict about keeping cats exclusively indoors that they'd rather deny a home to someone who genuinely wants to provide love, care, and companionship. Cats are curious animals that enjoy exploring, experiencing nature, and having the freedom to roam. I believe they deserve opportunities to experience the outdoors rather than spend their entire lives confined indoors. I understand that shelters want to protect animals, but I disagree with treating indoor-only living as the only acceptable option for every cat. There are ways to let cats enjoy the outdoors responsibly while still providing them with a safe home. I wish shelters would focus more on the quality of the home, the owner's intentions, and the individual cat's needs instead of automatically disqualifying people who allow their cats outdoors.

The store was clean and orderly. The staff greeted me as I came through the door. Rickele was very…read morepersonable and helpful. She explained the products that I was interested in buying. Meisha checked me out. She was very friendly and helpful. Highly recommend this Pet Store. It's a nice neighborhood store.

Come here for dog wash and every time has been easy and quick. Grateful for this service, so I can…read moreget my dog clean in-between shaves. Good selection of dog treats and toys too.

My dogs favorite shop! They have everything tasty for your four legged babe that is actually made…read morewith their health and nutrition in mind! No more junk food! Another bonus is their staff is amazing and always super helpful, their storefront is clean and organized so you can easily find what you are looking for, and their prices are great! This is by far the best pet store in town. I definitely recommend checking them out over and over again!

We started out getting their fresh food delivered and we are so thrilled they now have a retail…read morelocation! Having a physical shop to visit is fantastic. There is so much more variety and a huge selection of treats that our cat absolutely goes crazy for. Brian and Bridget Nelson are the heart and soul of this place. They are so much more than 'shop owners'; they are experts who genuinely care about the longevity of our pets. It feels so much better putting my money into a local family-run business than a big-box chain. Our cat is happier, healthier, and obsessed with the kibble. If you want to support a local business that provides high-quality products with a genuine, personal touch, please go see the Nelsons. Your pets will thank you!

Though we've been coming here for years (It's now a Pet Station), this is my first review. Way…read moreoverdue! Always pleasant and helpful, the staff makes you feel welcome, as should be the case. Chase helped me out today and was friendly and conversational. Inflation has hit all of us and they do their best to keep prices within reason, though our dog food (Zignature) when up almost 15% since we last bought. Again, not their doing. A great place with an ample selection of pet food and supplies. They also have pet washing stations for you to use. Great location in the NW, ample parking and convenient hours.

Very cute pet store. Customer service is helpful and friendly. Only drawback is I have trouble…read morefinding stock in smaller sizes for my pug and chihuahua. Major plus is they have someone come in once a month to offer nail trims!

This is an absolutely wonderful pet store with a great variety of good quality products…read more One experience from last year that really made me love this shop got a discount from a dog Food brand because they purchased it so often. Instead of keeping the price the same to the public they gave us a huge discount because they got a bunch of food discounted to them. It was something like a dollar a can, though I don't remember specifically...it was so worth it, and it saved me during a hard financial time.

First timer here. My dog Maisy needed a bath and it's not been easy to find a groomer for her, so…read moreI decided to try my hand at the bathing stations. I drove over to the one on McCarran by the mall on a Sunday. They open at 10:00 - we were first in and the woman behind the counter was friendly and helpful and gave directions. They have shampoo, conditioner, brushes, towels, and much needed apron for me. The water pressure was great and it was easy peasy to get her bright and shiny in no time. It was $15 and I'll be dropping in once a month in the future. Your pup get to pick a treat on the way out and it was an excellent experience for us both.

We were evacuated from the North Valleys. My neighbor had to rescue my dog, and I went to pick him…read moreup today. He was very stinky, and I needed to give him a bath. This place was awesome to us, and we were able to give him a bath and be on our way right away. I highly recommend this place.

This pet store is so adorable! They have everything you need to spoil your pet, as well as grooming…read moreand dog washing stations, all in the heart of the Village at Rancharrah, which is one of the best gathering places in Reno! We came to an Easter decorating event, complete with some light bites and bubbles, and had a wonderful time! They offer various events throughout the year, and donate to local pet organizations, which I love!

Still buying my bird supplies here. And watching for a finch to come available so I can get a…read morefriend for my poor lonely surviving Bengalese. These guys are great and I'm glad they're still in business. I know they get crowded by the superstores of petdom such as PetSmart and PetCo, but they are hanging in there, and I'd MUCH rather buy my birds here than anywhere else in town.

This place is amazing and they know there stuff showed them a pic of my snake and they have me a…read morefurry that was perfect for my girl ladys are very nice wish I could have seen the store when they had a monkey and where bigger I would recommend for any snake owner or owner of bird this place rocks