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    Morgan's Cleaners

    2.0 (2 reviews)

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    1 year ago

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    Golden Isles Laundry - Dirty floor

    Golden Isles Laundry

    (15 reviews)

    $

    I've been to a lot of laundromats, and Golden Isles Laundry definitely stands out in some…read moreways--both good and bad. On the plus side, the facility itself is great. It's clean, spacious, and well laid out, which makes doing laundry a lot less of a chore. There are plenty of washers and dryers available, and I really appreciate the variety of sizes--you can handle anything from a small load to bulky items without a problem. That said, there are a couple of downsides that are hard to ignore. First, you have to use a laundry card, and frustratingly, it can only be loaded with cash. In a world where most places take cards or mobile payments, that feels outdated and inconvenient. The biggest issue, though, has been the customer service--specifically the evening attendant. I'm a weekly evening customer, and almost every week I've witnessed him being extremely rude to at least one customer. Unfortunately, about a week ago, I was on the receiving end. He was very gruff with me for using a folding table in an area he had recently mopped. To be fair, it was about an hour before closing, and I understand he has responsibilities to finish up. However, there was no signage, barrier, or any indication that the area was closed or unavailable for use. I brushed it off at the time, assuming he might have just been having a bad day. However, my most recent visit on April 15 really changed my perspective. The attendant was again rude--this time to another customer--and the situation escalated unnecessarily. A woman was in an area he had just mopped (again, with no signage or barriers indicating it was off-limits). She had earbuds in and couldn't hear him, but instead of handling it calmly, he became confrontational and ultimately called the police because she wasn't responding to him. The police arrived, spoke with her, and then left after hearing her side of the story. The whole situation was uncomfortable to witness and honestly made me feel uneasy. It's a shame because customers should be able to do something as routine as laundry without feeling tense or worried about being spoken to harshly. It also feels like there are unspoken rules that customers are expected to follow, without any clear communication. Simple signage or barriers--especially closer to closing time--could make a big difference and prevent situations like this altogether. While one customer spending around $20 a week (about $80 a month) might not seem significant to the business, it is to me. At this point, I'd rather spend my time and money somewhere I feel more comfortable and treated with basic courtesy. Overall, the facility itself is great, but the lack of modern payment options and ongoing issues with the evening attendant make it difficult to recommend.

    It was confusing when I came in. You need cash and have to buy a card that then works in all…read moremachines. But the woman working there came over and explained the system and in 3 minutes I was rolling. Place is busy and that's because it is clean and well maintained. I'm not a fan of going to "the mat". But if you have to go this one is nice Wash, dry fold is available.

    Morgan's Cleaners - laundryservices - Updated May 2026

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