I've been to a lot of laundromats, and Golden Isles Laundry definitely stands out in some…read moreways--both good and bad. On the plus side, the facility itself is great. It's clean, spacious, and well laid out, which makes doing laundry a lot less of a chore. There are plenty of washers and dryers available, and I really appreciate the variety of sizes--you can handle anything from a small load to bulky items without a problem. That said, there are a couple of downsides that are hard to ignore. First, you have to use a laundry card, and frustratingly, it can only be loaded with cash. In a world where most places take cards or mobile payments, that feels outdated and inconvenient. The biggest issue, though, has been the customer service--specifically the evening attendant. I'm a weekly evening customer, and almost every week I've witnessed him being extremely rude to at least one customer. Unfortunately, about a week ago, I was on the receiving end. He was very gruff with me for using a folding table in an area he had recently mopped. To be fair, it was about an hour before closing, and I understand he has responsibilities to finish up. However, there was no signage, barrier, or any indication that the area was closed or unavailable for use. I brushed it off at the time, assuming he might have just been having a bad day. However, my most recent visit on April 15 really changed my perspective. The attendant was again rude--this time to another customer--and the situation escalated unnecessarily. A woman was in an area he had just mopped (again, with no signage or barriers indicating it was off-limits). She had earbuds in and couldn't hear him, but instead of handling it calmly, he became confrontational and ultimately called the police because she wasn't responding to him. The police arrived, spoke with her, and then left after hearing her side of the story. The whole situation was uncomfortable to witness and honestly made me feel uneasy. It's a shame because customers should be able to do something as routine as laundry without feeling tense or worried about being spoken to harshly. It also feels like there are unspoken rules that customers are expected to follow, without any clear communication. Simple signage or barriers--especially closer to closing time--could make a big difference and prevent situations like this altogether. While one customer spending around $20 a week (about $80 a month) might not seem significant to the business, it is to me. At this point, I'd rather spend my time and money somewhere I feel more comfortable and treated with basic courtesy. Overall, the facility itself is great, but the lack of modern payment options and ongoing issues with the evening attendant make it difficult to recommend.

It was confusing when I came in. You need cash and have to buy a card that then works in all…read moremachines. But the woman working there came over and explained the system and in 3 minutes I was rolling. Place is busy and that's because it is clean and well maintained. I'm not a fan of going to "the mat". But if you have to go this one is nice Wash, dry fold is available.

Wow, It took two…read moreweeks for them to hem 4 pairs of pants incorrectly for over $100. Typical southeast Georgia craftsmanship at elevated St. Simons Island prices. If I wanted it to look like I did the job I could have done it.

About 3 weeks ago, I would have given Morgan's a great review. We have been using them for over 15…read moreyears and hardly ever had any issues. Then we took 10 items to them and got only 8 pieces back --- two of which were my husband's work pants (of which he only owns 3 pair). The new girl working there (who was there when we dropped them off) was so incredibly rude and absolutely denied any responsibility whatsoever. As much as we had good results from them in the past, I am not sure we will use them again nor would we recommend them to anyone.

Mel and Elaine are wonderful to work with. They provide a very high level of service and are…read moreflexible when needed. We really appreciate the quality of cleaning the ladies they send provide. When we needed extra help they provided it right away. We really enjoy doing business with them.

Frequently tears clothes and does not accept responsibility…read more I do NOT recommend. Recently have experienced a lot of damage from their machines. I WAS a long time customer. My business is going to a more reputable firm. There are better options in Brunswick.

I recently had the pleasure of using ITSWASHDAY's Wash, Dry Fold service at 3637 Park Street,…read moreJacksonville, FL, and I couldn't be more impressed! From the moment I scheduled my pickup, the service was seamless and professional. They picked up my laundry within hours and returned it 48 hours later, perfectly clean, fresh, neatly folded and hung!! The convenience of setting pickup and delivery times through their website or app is a game-changer. The staff is incredibly friendly and attentive, ensuring that all my special requests were met. The owner operator Chris is a rockstar at making sure his customers are treated like family. The facility itself is spotless, with modern machines and a cozy atmosphere that makes it easy for those who choose to do their own laundry. What truly sets ITSWASHDAY apart is their attention to detail and customer satisfaction. They even communicate with me by text message, which is great for me, because I just don't have time to answer long drawn out phone calls.. I highly recommend ITSWASHDAY to anyone in the Jacksonville area looking for a reliable, efficient, and friendly laundry service. Lesser companies are a little cheaper, but I've always had issues with the other guys not following my requests and my laundry coming back looking like I sent it out, dirty and wrinkled. I've tried the rest and now I only use the best, Five stars to ITSWASHDAY!! It's a great value to me because my time is valuable and now I don't have to spend it on folding clothes anymore. Thank y'all

Before I had a washer and dryer, I could always count on this place. Clean, reliable, and friendly…read morestaff. Now, whenever my washer or dryer decides to quit on me, I look forward to coming back here for the wonderful staff. Also spent a good bit of time staring at the fish tank.

Don't!! Just please don't let the pictures on Google fool you, this place is a cesspool…read more If Yelp allowed negative stars, everyone would be on board for a -10 for this business. I mean the entire town of Darien, GA would score this place as low as possible. Let's start at the location, sharing a parking lot with a liquor store has beckoned for the local drunks to take up shop at the front of this laundromat on the daily. Also, the empty field on the opposite side is home to whatever tent sets up shop to sell sketchy, used iPads for 99 cents. Washers work ok. Just ok. Dryers....good luck. Plan on wasting money to find out all but two dryers heat up. I was so very very mad the first visit but a "contractor" cleaning up gave me the number to three dryers that sort-of work. The change machine worked once, broken since and it only accepts $1 bills. Now back to the unsightly patrons. They pander for money and rides EVERY DAY. Some have been trespassed by the police and refuse to leave. My son was harassed to buy puppies the entire time he was trying to do his laundry. So why do we continue to frequent this disgusting excuse for a business? IT'S THE ONLY LAUNDROMAT IN TOWN!! The best part about this laundromat was leaving. I made so many complaints to management and the city, nothing was ever done. I'm so glad I finally got my own washer and dryer. Best advice, stay very far away!!

Do not go to this place. Washing machines were nasty and dryers took your money but didn't dry my…read moreclothes.

I was harassed by a female employee September 12 2022. Tall black woman who called me sir. She…read morecontinued to bother me after i told her to leave me alone and stop speaking to me. I was there from 1:30 p.m. to 4 p.m. I will not return to this business due to her conduct. The older lady who works there is nice. The name of the employee is Kay. I returned to the business after failing to find an alternative that day. Kay changed her hair to frizzy.

This was a clean place to do your laundry. Parking lot seemed sketch, as there was broken window…read morepieces all over. But it was a good experience big washers. I was in and out. Wednesdays they have deals on prices I think too.

I will not be going back to this laundromat ever again. I had $20 in coins, and I did a large…read morelaundry load for $$11.25. I did another laundry load for . I was supposed to have $1.50 left. All I had was 50 Cent left. They are scamming and taking your money by rigging the laundry and no one answers the phones.

This is my first visit and dry cleaning experience. Not so great is a solid summary…read more The employees are very nice and I love the ease of a drive-thru. Also, the location is close to my husband's place of work. The suit, two pairs of pants and tie look great except.....why replace a button "free of charge" and use a completely different button!! Not ok. I know the pants weren't missing a button originally. Unfortunately, now the pant buttons will never match the suit buttons. This effectively made the suit odd to wear. Well, once I replace ALL the buttons, the suit looks very clean. I'll most likely avoid returning unless I know for sure my buttons will remain the same.

My husband dropped off 2 clean shirts to be pressed and a suit to be dry cleaned. I picked them up…read moreand the suit was good, but one of his shirts came back with stains that weren't there before and both shirts were badly wrinkled....First and last time we use this cleaners.