I've been to a lot of laundromats, and Golden Isles Laundry definitely stands out in some…read moreways--both good and bad. On the plus side, the facility itself is great. It's clean, spacious, and well laid out, which makes doing laundry a lot less of a chore. There are plenty of washers and dryers available, and I really appreciate the variety of sizes--you can handle anything from a small load to bulky items without a problem. That said, there are a couple of downsides that are hard to ignore. First, you have to use a laundry card, and frustratingly, it can only be loaded with cash. In a world where most places take cards or mobile payments, that feels outdated and inconvenient. The biggest issue, though, has been the customer service--specifically the evening attendant. I'm a weekly evening customer, and almost every week I've witnessed him being extremely rude to at least one customer. Unfortunately, about a week ago, I was on the receiving end. He was very gruff with me for using a folding table in an area he had recently mopped. To be fair, it was about an hour before closing, and I understand he has responsibilities to finish up. However, there was no signage, barrier, or any indication that the area was closed or unavailable for use. I brushed it off at the time, assuming he might have just been having a bad day. However, my most recent visit on April 15 really changed my perspective. The attendant was again rude--this time to another customer--and the situation escalated unnecessarily. A woman was in an area he had just mopped (again, with no signage or barriers indicating it was off-limits). She had earbuds in and couldn't hear him, but instead of handling it calmly, he became confrontational and ultimately called the police because she wasn't responding to him. The police arrived, spoke with her, and then left after hearing her side of the story. The whole situation was uncomfortable to witness and honestly made me feel uneasy. It's a shame because customers should be able to do something as routine as laundry without feeling tense or worried about being spoken to harshly. It also feels like there are unspoken rules that customers are expected to follow, without any clear communication. Simple signage or barriers--especially closer to closing time--could make a big difference and prevent situations like this altogether. While one customer spending around $20 a week (about $80 a month) might not seem significant to the business, it is to me. At this point, I'd rather spend my time and money somewhere I feel more comfortable and treated with basic courtesy. Overall, the facility itself is great, but the lack of modern payment options and ongoing issues with the evening attendant make it difficult to recommend.

It was confusing when I came in. You need cash and have to buy a card that then works in all…read moremachines. But the woman working there came over and explained the system and in 3 minutes I was rolling. Place is busy and that's because it is clean and well maintained. I'm not a fan of going to "the mat". But if you have to go this one is nice Wash, dry fold is available.

Could not ask for better customer and product service. In response to a minor mishap they acted…read moreimmediately and expertly in remedying the situation. Special thanks to Allie for her consideration and courtesy.

Best cleaners in Brunswick. Same day service available.read more

This is my first visit and dry cleaning experience. Not so great is a solid summary…read more The employees are very nice and I love the ease of a drive-thru. Also, the location is close to my husband's place of work. The suit, two pairs of pants and tie look great except.....why replace a button "free of charge" and use a completely different button!! Not ok. I know the pants weren't missing a button originally. Unfortunately, now the pant buttons will never match the suit buttons. This effectively made the suit odd to wear. Well, once I replace ALL the buttons, the suit looks very clean. I'll most likely avoid returning unless I know for sure my buttons will remain the same.

My husband dropped off 2 clean shirts to be pressed and a suit to be dry cleaned. I picked them up…read moreand the suit was good, but one of his shirts came back with stains that weren't there before and both shirts were badly wrinkled....First and last time we use this cleaners.

Mel and Elaine are wonderful to work with. They provide a very high level of service and are…read moreflexible when needed. We really appreciate the quality of cleaning the ladies they send provide. When we needed extra help they provided it right away. We really enjoy doing business with them.

Frequently tears clothes and does not accept responsibility…read more I do NOT recommend. Recently have experienced a lot of damage from their machines. I WAS a long time customer. My business is going to a more reputable firm. There are better options in Brunswick.

Wow, It took two…read moreweeks for them to hem 4 pairs of pants incorrectly for over $100. Typical southeast Georgia craftsmanship at elevated St. Simons Island prices. If I wanted it to look like I did the job I could have done it.

About 3 weeks ago, I would have given Morgan's a great review. We have been using them for over 15…read moreyears and hardly ever had any issues. Then we took 10 items to them and got only 8 pieces back --- two of which were my husband's work pants (of which he only owns 3 pair). The new girl working there (who was there when we dropped them off) was so incredibly rude and absolutely denied any responsibility whatsoever. As much as we had good results from them in the past, I am not sure we will use them again nor would we recommend them to anyone.

This Cleaners does a really good job. The staff was very friendly and helpful! The placemats came…read morewhen promised.

The girls at the cleaners are very nice. Wonderful,…read moreCustomer Service. The items of clothing are always done on time. We've been very happy with their quality of service.

I was harassed by a female employee September 12 2022. Tall black woman who called me sir. She…read morecontinued to bother me after i told her to leave me alone and stop speaking to me. I was there from 1:30 p.m. to 4 p.m. I will not return to this business due to her conduct. The older lady who works there is nice. The name of the employee is Kay. I returned to the business after failing to find an alternative that day. Kay changed her hair to frizzy.

This is quite possibly the worst to dry cleaners we have ever used. We took our items upon arrival…read moreon Saturday and were told we could pick it up on Tuesday. That was fine, we went back on Tuesday and they said no it's NEXT TUESDAY! 10 days to get our stuff done is absolutely unacceptable! We wouldn't even be here on that date! What kind of dry cleaners takes 10 days to get items cleaned? This was nothing extravagant, just shirts, pants and shorts! They quickly told us they would have it for us that day by 5 PM. We will not be back!

I see the review that can not speak to their dry cleaning acumen so I will. The owner of the…read morefollowing cleaners will not make any effort to fix errors that are the fault of the cleaners. Nor will they call back or comment on provided materials. Classic Cleaners, Big City Cleaners, Island Cleaners - All the same owner I have been told. Beware of these establishments and just to make your life easier why not use someone else.