Being a new customer and the first time renting our my home I researched different rental property…read morecompanies. After doing my research we decided to go with Good Life and I am so glad we did they made the process very easy. Malissa Martinez was my onboarding point of contact and I have to say she was very attentive, responsive and professional. She answered all my questions and kept me informed the next steps in the process. Emails came in daily with the updates that had been completed at my home in order to be put on the market. After that my property managment team consisted of Andrei Lechert- Kelly, Gerald Medalla and CJ Flores. Again, more professionalism with this team. Once the property was ready and we agreed on the rental price my home was listed on a Wednesday and by that weekend, Saturday, we have the home rented. It's been 5 months and I have no complaints. They have really taken care of everything and I haven't had to worry about a thing since. Highly recommend Good Life. 10 outta 10.

UPDATE 9/22: Unfortunately, the pattern described in my original review has continued…read more The washer identified as needing repair before my lease began was never successfully repaired despite four service appointments. After nearly two months without a usable washer, I ultimately replaced it myself rather than continue waiting. Good Life provided a $500 credit for the prolonged loss of use and my time dealing with the issue. The refrigerator remained unable to properly cool for two weeks, despite two unsuccessful repair appointments. After continued delays, I escalated the issue to Good Life's CEO and ultimately found a technician myself who was willing to come out over the weekend. A part was replaced and the refrigerator eventually began cooling. I was told compensation for the two weeks without functioning refrigeration would be discussed after the repair, but I have not received that compensation. On September 11, I reported that the A/C was not cooling. Later that day, water began coming through a ceiling vent onto the upstairs bathroom floor. I contacted the emergency maintenance line regarding the active leak and received no response. I cleaned up the water and placed a pan beneath the vent to contain the continuing leak. An HVAC technician came the following morning and found a frozen coil and failed safety switch. I was told further work required management approval. As of September 22, the A/C/water-leak repair has still not been completed. What has been most frustrating is not that things have broken. It is the repeated delays, unsuccessful service appointments, lack of follow-through, and the amount of responsibility I have had to assume myself to get significant maintenance problems addressed. My concerns also extend to a property owner's perspective. An active water leak has the potential to cause additional property damage, yet my emergency maintenance report received no response and the repair remains incomplete. I would expect a property management company to respond promptly to significant maintenance issues, coordinate the appropriate professionals, and follow through until repairs are actually completed. Unfortunately, my experience over the first three months of this tenancy has shown a recurring pattern of significant maintenance issues requiring repeated follow-up and escalation before reaching resolution--if they reach resolution at all.

April and the rest of the folks at NewWest made renting super easy, especially for a multiple…read moreroommate situation, and where offsite parents/guarantors were paying the rent. Everything was done conveniently online via the NewWest portal, as was reporting items needing repairs. They provided responses quickly, and worked with us to accommodate our needs. My son and his 3 roommates enjoyed their 3 years renting a townhouse through NewWest while attending UCSD. The security deposit was returned promptly upon move-out and everything was handled professionally. Highly recommended!

April was my property manager for nearly a decade, we only parted ways when I decided to sell. She…read moreis everything you want in a property manager - proactive, responsive, knowledgeable, competent, resourceful. I lived far from CA and never had to worry about my condo because April had everything under control. When tenants turned over, which was rare, she quickly found another great tenant. She ensured any maintenance or other issues were addressed quickly and thoroughly. Highly recommend NewWest!!

As an out-of-state property owner, I self-managed my rental house for 30 years and decided this…read moreyear it was time to let the pros handle the ever-changing lease laws. I called several companies and was immediately impressed with the Comana Company's professionalism and positivity. They provided me with clear instructions for their tenant placement services, and the fee was extremely reasonable for the personal services provided. They were the winner hands down! Alex, the owner, made excellent suggestions for a few improvements and the property manager, Carla, was outstanding with communications and referrals for maintenance services I wanted to establish. I am happy with my whole interaction with the company and their personal service commitment. The fact they found a well-qualified tenant within a week was icing on the cake!

My family & I enjoyed staying at one of the apartment buildings owned by Comana Company for 5…read morewonderful years. It was such a beautiful experience living in a family oriented environment. I also want to thank Pedro the manager, he was always helpful and responsive whenever we messaged him . Thank you

Long overdue review and kudos to Green Street and ESPECIALLY EVAN! Evan has helped manage…read moreconstruction and remodels, lease, and manage short-term and long-term rentals for me. He goes above and beyond to proactively reduce potential tenant issues (benefitting the bottom line) by being extremely detail oriented and thorough, often going above and beyond the scope of work. Evan cares for my investments like they are his own. His work ethic I find to be very hard to come by these day! Bonus: Evan's designer has created spaces way nicer and for a much lower budget than which I could have ever decorated/outfitted the properties. Evan's airbnb reviews are stellar! I've also had interactions with Hannah and Bart, both brief yet positive! THANK YOU EVAN and Green Street!

Jefferson at Carmel Mountain Ranch, a Greystar property, refuses to get dumpster emptied daily…read more Only willing to do it every other day. All dumpsters on the property overflow daily, and the property has rats. Staff claim people intentionally overflow dumpsters, and post signs instructing residents to use a different dumpster if one is full, but they're all full. I have photos I've taken daily to prove staff is complicit in maintaining status quo despite overflow and rats. Residents cannot open windows due to the smell.

We've had an amazing experience with Keyrenter! Argu and Israel have been so positive, flexible,…read morecommunicative and all-around helpful every step of the way. They respond very quickly to maintenance requests and seem genuinely invested in creating a great experience for their renters. Best rental management company I've ever dealt with! And bonus -- we love the home we've rented from them too. :) Highly recommend!

Fara and her team have been exceptional! We have difficult renter situations and they have been…read moreincredibly helpful and knowledgeable. They respond quickly to every situation. Highly recommend this company!

I loved working with Joe and Daniella. When we had our initial consultation with Joe, we got this…read morefriendly yet professional vibe from him. From the get go, he showed that he would work for our best interest. As we went through the process of preparing our house, he walked us every step of the way. Through this time, we ultimately decided to sell our house instead of rent. Joe was a great sounding board and we talked about the pros and cons but there was no pressure from him to rent at all but wanted to help us make the best decision for our family as he would for his own. Daniella was also very kind with a calm demeanor and was extremely easy to work. No question, go with 18doors for someone who cares and wants the best for you, no matter what.

One house was left vacant for 7 months with no communication. I paid them more than they collected…read morein rent!

I'm very happy with Simon!!!…read more Renting is stressful and I was looking for a PM that put me at ease. I talked to the references Simon provided, and he soon became my top contender. He offered to be my singular source of contact and to secure a superior quality of renter for my 'home'. He is very experienced and soft spoken but strong armed. I took his recommendations and got the whole house painted, got new carpeting, resurfaced cabinets and pressure washed etc. I had a renter within 2 months of this process. (The only thing is Nobel Real Estate wouldn't lower the 'expenditure without approval' to below $850, so... ) I am really pleased with Simon.

The first time I met the agent, I told him that I wasn't working with any other agent and that he…read morewould be my agent. He followed up with me for several days, and I started working with his broker. Unfortunately, his broker was not very professional. I had already put down $300,000 and owned another home that was fully paid off and worth about $550,000. Yet the broker told me I needed to put down $600,000 to buy a home priced at $850,000 . After that, I went to another broker and got pre-approved almost immediately. I qualified for the home without any problems. All I can say is that they were not very professional. In my opinion, Simon seemed focused only on money. I felt that he was trying to earn commissions from both sides. When I decided not to use his broker, my offer was not accepted, and I was told that another offer had been accepted instead. That was my experience, and it left me feeling that my interests were not the priority.

Moving from Las Vegas to California felt overwhelming at first, but Crystal made the entire…read moreexperience seamless. She was professional, patient, and always available to answer my questions. Her knowledge of the market, attention to detail, and dedication to helping me find the right home gave me complete confidence throughout the process. I am so grateful for her guidance and would highly recommend her to anyone buying or selling a home.

I've been a tenant at this property for several years, and since Crystal with Top Tier Property…read moreManagement took over the management, I've seen a noticeable difference. There were several maintenance items and concerns I had been trying to get addressed for years, and Crystal actually listened, followed up, and helped get them taken care of. She is proactive, communicates clearly, and doesn't leave you wondering what's going on. It's refreshing to have a property manager who takes tenant concerns seriously while still representing the property owner professionally. She is truly amazing and I wouldn't want to work with anyone else!! Thank you!!

We love our apartment and have only great things to say about living here. The customer service has…read morebeen excellent, and Paul has been amazing throughout our experience. We feel very happy with our decision to call State & Oak home and highly recommend it to anyone looking for their next apartment.

Great place to live! Manager/s and maintenance are always fast to respond and work on issues!!!…read moreDon't you love it? Btw, fellow renters my neighbors, maybe bests to speak to them with respect and be nice when we request. These people are pressured but will do their job for us.

Richard is a very competent, detail oriented real estate agent. He was always one quick text or…read morephone call away during the whole process of selling our home. The proof was in the pudding: we had three offers over asking price within a few days and sold for the highest price per square foot than any other home in Kensington's history. We breezed through the escrow process. You're in good hands if you choose Richard!

Needed a new property manager and Richard called me right away. He was organized and knowledgable…read moreand easy to communicate with.