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    Moosejaw

    2.3 (160 reviews)

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    Inside Bellroy Apex Raven
    Lazaro S.

    Moosejaw, I will forever hold you close to my heart for having this Bellroy Apex backpack in Raven that has been sold out for weeks and weeks on Bellroy and other online retailers. You only had one left! Not only did you have the item in stock, you provided a discount for first responders which won me over as a fan of Moosejaw for life. Your team shipped out the item quickly and efficiently. Thank you for such great experience. These experiences are hard to come by via online retail and you shined like a diamond!

    Poor customer service. Stay away from their coolers as they're cheaply made. The zipper on the soft cooler broke within a couple months of purchase and they told me it wasn't their problem since I didn't have the receipt. All I wanted to do was buy a replacement zipper and they couldn't help me. Very rude to deal with and a complete waste of $110. Do yourself a favor and get the Yeti.

    Bait and switch
    Rob K.

    10/12/2021 Ordered an osprey rolling 40L duffle on Moosejaw.com. I received the backpack version that does not have wheels instead. Called customer service who contacted a gear wizard and was unwilling to send out the correct item despite the clear advertising on their website. Bait and switch.

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    2 years ago

    Great customer service in store and online, willing to help over and beyond. Selection and promos are amazing!

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    Ask the Community - Moosejaw

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    Dunham's Sports

    Dunham's Sports

    (18 reviews)

    $$

    I have been inside numerous sporting goods stores all of my life. I've been to ones that are good,…read moreand those that are bad. I decided to check out this Dunham's location to see what kind of bowling equipment they might have. Upon entering the store, you feel sort of overwhelmed and that feeling doesn't go away anytime soon. It's like there was no thought to the layout of the interior and it's merchandise. I really think they crammed way too much stock into the floor space they had available when the store was built. I asked one of the store workers where the bowling equipment was at, and he told me it's over by the fishing gear. So after looking around the store for 15 minutes, I asked another worker where the bowling section was, and she told me that they don't carry bowling equipment in their store, but if I wanted to checkout the Web site, I could find what I wanted online. Apparently, the workers have no idea what they have inside their own store when it comes to merchandise. Now if your looking for a great deal on University of Michigan swag and shirts they have it. Sadly, there's a small Michigan State athletic wear section just behind it. In all honesty the prices aren't bad at all. With that being said, they had only one cashier on duty, and several people standing in line. Customer service is clearly a low priority at this store location.

    Extremely rude employees we shop at dunhams regularly and have never been treated with so much…read moredisrespect.

    Moosejaw - sportgoods - Updated May 2026

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