Went to get a pair of cleats for my grandson. There were two unfriendly young men there working and…read moreno other customers. I have no experience buying cleats. So I had some questions. All questions were answered with one syllable words. Finally, with the lack of information, I was still able to choose two pairs of shoes. When the young man came back with the shoes, he dropped both pairs on my seven-year-old grandson's lap and walked away. The lack of customer service and consideration was mind-boggling. We're from California and I've been to many Dick's Sporting Goods, but never have I had the rudeness and disrespect that I experienced at this store. On top of that they had very few choices of soccer shoes for young male children. Needless to say, I won't be back to that location.

Came here to buy running shoes and training gym shoes my wife, but they did not have the cloud x4…read moreshe was looking for. So they did not have On Cloud shoes at all. We did buy my On Cloud shoes at the Ohio location so we are just gonna have to drive to that one.

I have been inside numerous sporting goods stores all of my life. I've been to ones that are good,…read moreand those that are bad. I decided to check out this Dunham's location to see what kind of bowling equipment they might have. Upon entering the store, you feel sort of overwhelmed and that feeling doesn't go away anytime soon. It's like there was no thought to the layout of the interior and it's merchandise. I really think they crammed way too much stock into the floor space they had available when the store was built. I asked one of the store workers where the bowling equipment was at, and he told me it's over by the fishing gear. So after looking around the store for 15 minutes, I asked another worker where the bowling section was, and she told me that they don't carry bowling equipment in their store, but if I wanted to checkout the Web site, I could find what I wanted online. Apparently, the workers have no idea what they have inside their own store when it comes to merchandise. Now if your looking for a great deal on University of Michigan swag and shirts they have it. Sadly, there's a small Michigan State athletic wear section just behind it. In all honesty the prices aren't bad at all. With that being said, they had only one cashier on duty, and several people standing in line. Customer service is clearly a low priority at this store location.

Extremely rude employees we shop at dunhams regularly and have never been treated with so much…read moredisrespect.

We came in near closing a few days ago and there was a young man named Galen that was so polite so…read morehelpful and did not rush us just because it was time to close. We bought over $1000 worth of equipment and we really enjoyed his company.

Good store but want to compliment Heather who went out of her way to help me. She's a great and…read morekind employee

Just came here to purchase a new, used snowboard. They had a decent selection of boards (mostly…read moreyouth sized ) and a really good selection of used skis. I am a complete beginner to all things snowboarding, so I was in the market for...well, almost everything. The staff here (shoutout Antonio!) were amazing. They got me a used board for a great price! I also got some display model shoes at a steep discount! AND they're having a sale for 50% helmets, goggles, etc right now!

Went in looking for a very small version of a skateboard and found the perfect one used at a good…read moreprice (I believe this is called a penny board for some reason). I also walked out with a couple items I did not plan on: so keep your budget in mind if you dare to enter here. There are also s number of newer items at fair prices.

The store was very neat and organized. Friendly and helpful staff. Michigan croc jibbitz on…read moredisplay but not in stock.

Very helpful staff! I recommend this Rally House location at Arborland!…read moreWould like to see more dress options for girls 6-10 - not just cheerleading outfits!!

Soooo many people leaving reviews here for their online experience with Moosejaw. For my part, I…read moreactually wandered into this physical store location during a visit to Ann Arbor. Wandering the streets in town and ducking in and out of rain I found this quite the surprising refuge. The shop was staffed by three college kids all having a great time hanging out and cutting up while business was quite slow. I think some visitors may have been put off but they were incredibly friendly and invited me into their convo. They even had free snacks and refreshments laid out on a table for anyone to grab. The store has a generous assortment of outdoor gear and a better cashback/rewards plan than REI. There were lots more unique items to ogle here and I spent a lot of time wondering if I needed a lot of things I'm glad I didn't end up buying. Backpacks, shoes, clothing, etc. About what you'd imagine for this kind of place. But a more fun environment with that "never know what you might find" feel. They seem to hold onto inventory that went out of style years ago. Makes it unique. Prices were high, as they tend to be for branded outdoor goods. I finally settled on an Osprey day-pack. I'd been looking for one for a while at this point. Got out for under $100 plus got a reward to spend on my next visit or on their online store. Even nabbed a few free quirky bumper stickers.

Small unique store in downtown Ann Arbor. Limited merchandise, but clever and useful clothing &…read moreproducts for outdoor sports. We like the Moosejaw-label tshirts.

Got my tennis and badminton rackets regripped here ($11 each). The staff are nice and pleasant! So…read morethankful to have this service in town! My old tennis grip was soo gross and sticky. The staff member was very conscientious and made extra care to wipe the racket down with alcohol to make sure it was clean.

I took my son and his wife to get new rackets and shoes for tennis. I spent seven hundred dollars…read more The week after purchasing my daughter in laws racket the strings were so loose the tension could not even be measured. The lady (with zero personality) waiting on my daughter in law told her that she would have to get the racket restrung and pay for the stringing. The strings came loose because the knots were not holding. It is unfortunate that what could be a good shop has such lousy customer service and they don't stand behind their work. AVOID THIS SHOP IF YOU CAN!

Great local spot for everything outdoor outfitting. Helpful and knowledgeable staff. Love coming…read morehere whenever we are in Ann Arbor!

Classic Ann Arbor outdoor stuff retailer. Nice experience today. Helpful staff. Lots of sales for…read moreFathers Day celebrations. We bought a pair of Birkenstocks.

I had 2 M Den cards to shop with and was told - sorry these ones were bankrupt! I said but this IS…read morethe MDen! They said they have new MDen cards so we could not use my cards. Money that was on them just lost! Also the store at Chrysler didn't have a big variety of M things... We went to Dick's Sporting Goods and spent $500 on all the cool M stuff they had. Not planning to ever go back to M Den!

Doesn't have the variety of items the M Den before it had. Ladies jewelry, Michigan paper plates,…read morecups and napkins for tailgating, dog items such as collars, leashes. M Den before this one phenomenally better!!! Service was good. Value a bit high. I don't think the owners of this M Den really get the "GO BLUE" vibe!