I have been inside numerous sporting goods stores all of my life. I've been to ones that are good,…read moreand those that are bad. I decided to check out this Dunham's location to see what kind of bowling equipment they might have. Upon entering the store, you feel sort of overwhelmed and that feeling doesn't go away anytime soon. It's like there was no thought to the layout of the interior and it's merchandise. I really think they crammed way too much stock into the floor space they had available when the store was built. I asked one of the store workers where the bowling equipment was at, and he told me it's over by the fishing gear. So after looking around the store for 15 minutes, I asked another worker where the bowling section was, and she told me that they don't carry bowling equipment in their store, but if I wanted to checkout the Web site, I could find what I wanted online. Apparently, the workers have no idea what they have inside their own store when it comes to merchandise. Now if your looking for a great deal on University of Michigan swag and shirts they have it. Sadly, there's a small Michigan State athletic wear section just behind it. In all honesty the prices aren't bad at all. With that being said, they had only one cashier on duty, and several people standing in line. Customer service is clearly a low priority at this store location.

Extremely rude employees we shop at dunhams regularly and have never been treated with so much…read moredisrespect.

We came in near closing a few days ago and there was a young man named Galen that was so polite so…read morehelpful and did not rush us just because it was time to close. We bought over $1000 worth of equipment and we really enjoyed his company.

Good store but want to compliment Heather who went out of her way to help me. She's a great and…read morekind employee

Just came here to purchase a new, used snowboard. They had a decent selection of boards (mostly…read moreyouth sized ) and a really good selection of used skis. I am a complete beginner to all things snowboarding, so I was in the market for...well, almost everything. The staff here (shoutout Antonio!) were amazing. They got me a used board for a great price! I also got some display model shoes at a steep discount! AND they're having a sale for 50% helmets, goggles, etc right now!

Went in looking for a very small version of a skateboard and found the perfect one used at a good…read moreprice (I believe this is called a penny board for some reason). I also walked out with a couple items I did not plan on: so keep your budget in mind if you dare to enter here. There are also s number of newer items at fair prices.

great experience and your employee Holden was a great help. All the gear I bought was greatread more

Excellent help and advice from staff. But you STILL don't have the fridge magnets of the 2026…read morefootball season!!!! And it's about to start!!!!

Small unique store in downtown Ann Arbor. Limited merchandise, but clever and useful clothing &…read moreproducts for outdoor sports. We like the Moosejaw-label tshirts.

Great customer service in store and online, willing to help over and beyond. Selection and promos…read moreare amazing!

Got my tennis and badminton rackets regripped here ($11 each). The staff are nice and pleasant! So…read morethankful to have this service in town! My old tennis grip was soo gross and sticky. The staff member was very conscientious and made extra care to wipe the racket down with alcohol to make sure it was clean.

I took my son and his wife to get new rackets and shoes for tennis. I spent seven hundred dollars…read more The week after purchasing my daughter in laws racket the strings were so loose the tension could not even be measured. The lady (with zero personality) waiting on my daughter in law told her that she would have to get the racket restrung and pay for the stringing. The strings came loose because the knots were not holding. It is unfortunate that what could be a good shop has such lousy customer service and they don't stand behind their work. AVOID THIS SHOP IF YOU CAN!

Great local spot for everything outdoor outfitting. Helpful and knowledgeable staff. Love coming…read morehere whenever we are in Ann Arbor!

Classic Ann Arbor outdoor stuff retailer. Nice experience today. Helpful staff. Lots of sales for…read moreFathers Day celebrations. We bought a pair of Birkenstocks.