poor customer service in the front office. Phone calls not answered and left on hold for long…read moreperiods of time. Referral line and telehealth line dont work.

Dr. Fiel and his staff are amazing. I have been a patient since 2001 and have never had a bad…read moreexperience. He takes his time to understand your problems, listens intently, and does his best to get to the root cause. He is very friendly and personable, and never rushes your session. You can discuss more than one issue during your visit - just be reasonable, as he stays very busy due to his high-quality service. I have recommended him to numerous people and will continue to do so.

I've been bringing my adult disabled son to Petersen's for therapy with Eddie. Everyone is so nice…read moreand professional and the treatments definitely help with my son's chronic pain and joint alignment. I would highly recommend them to anyone needing physical therapy. Rick Ehman

I love this place! The people here are so kind and friendly and welcoming! This is my fourth…read moreexperience coming here for therapy. I just had a reverse shoulder replacement. One of the greatest things that I like about this business is they don't just have you do exercises and then say goodbye. They will do massage and then they ice your injury for you. It's a total package! I came here after my knee replacement surgery also. I highly recommend them!

My PRP injection with Dr. Sellers went well, and the doctor was very friendly and knowledgeable…read more The office staff is a different story. I paid cash for my visit, and I need an itemized statement to give to my healthcare organization to get refunded for my payment. I have called for 6 weeks, and when I finally did get my itemized statement, it was wrong, and I had to do it all over. I kept being told they were behind and they would get it to me when the doctor entered his notes and billing was done. I tried to get the number for the "billing department", but I'm not sure there even is one. I am so very frustrated that even though the doctor was good, I would not recommend this practice due to the office staff.

I went to Dr. Sellers for frozen shoulder,because I did not want surgery and me being in the…read moremedical field as well had heard about hydro dilatation, but I had a really hard time finding anybody that does it as most doctors wanted to rush into surgery. there are very few doctors that do it this in the valley, so happy, I found doctor sellers. I am 53 years old,, but super active this frozen shoulder was not working out for me. Let's just say. turning the key for my mailbox or trying to get dressed, reaching in the back eat of my purely simple little tasks along with others. I myself I wasn't going to except this! Luckily I found Dr. Sellers I went in for the Hydro dilatation , it was pretty painless. The only thing I really felt was like a pinch that's when he was putting in the numbing agent then he went to put in the saline to expand my shoulder capsule. I could feel pressure, but it did not hurt with physical therapy and this procedure I now have I would say 87% of my motion and no hurt, I just went in for a second procedure with Dr. Sellers fingers crossed 100% recovery

BEWARE ! You have other options! I was misdiognosed (I've…read morehad two other professional shoulder surgical opinions and updated MRI's, since). Sent me for repeated PT & Chriopractic which made the cuff tear even worse! Guess what 1.5 years later after suffering and not being able to use my arm for no good reason, I'm finally having the appropriate surgery.

Excellent experience with Dr. Eric Eifler…read more In January 2025, Dr. Eric Eifler performed surgery on my right shoulder, and I am extremely satisfied with both the outcome and the overall experience. My shoulder healed properly, and I am very grateful for the care and expertise Dr. Eifler provided throughout the entire process. Dr. Eifler and his staff are highly professional, knowledgeable, and compassionate. The office uses up-to-date equipment, and every appointment was scheduled around my availability, which I truly appreciated. On the day of surgery, everything went smoothly--Dr. Eifler was prompt, the hospital check-in was efficient, and the surgery itself was quick and successful. From start to finish, I felt confident and well cared for. Dr. Eifler is a brilliant surgeon, especially for orthopedic and sports-related injuries. I would highly recommend him to anyone in need of shoulder surgery or treatment for an injury. Thank You Dr. Eric Eifler

I went in and try to show the chiropractor that my torso isn't aligned with the top of my frame and…read moreshe just stepped back as if shocked because I lifted my shirt . It was very awkward and then to top it off I'm still crooked. This is like very painful and whatever was done it didn't work I don't think I was even examined.

It's always refreshing to go to a doctor that actually cares for and about their patients. In fact…read morethe whole place makes you feel welcomed and at ease knowing you're in the proper careful hands. The service and attention you receive from the staff at precision PT and Sport Medicine is the perfect setting for a doctors office and I wish a lot more where like this facility. For example, every time you walk in the first thing you are greeted with is a smile and a "how are you doing ?" The best part is the direct communication and treatment, I knew exactly what I have to do and received what I needed to fix my pains and aches all thanks to the staff at PrecisionPT andSports Medicine . I would highly recommend this place to anyone !

I was happily surprised to find that this place is genuinely more interested in YOU than your…read moremoney. Doctor Josh was very giving in his time and resources to help me with knee problems I had been dealing with for years. Despite his youth he is INCREDIBLY knowledgeable and capable in his field. He was able to quickly discover the root to my problem and give me specific remedies that didn't involve 500 more visits. I have seen a LOT of doctors in my day and none have been as spot on nor have I felt as comfortable with. I would recommend this place to anyone for literally any problem they may be having. Thank you so much Arizona Med and Sports Rehab!

My husband and I are so thankful for this place! We have gone on and off over the past year and a…read morehalf. Charles and Dr. S have significantly Improved my husband's lower back curve which was called issues. I have been able to re-learn the ways I activate my directors and I always look forward to my amazing adjustments with Dr. S.. Charles takes so much time and care when working with you, and for this we are grateful. The rest of the staff is very kind and they all seem aware of what is happening in the room, which if you've ever been to a physical therapy office, sometimes is not the case. Included a picture to help with the review, we are smiling because we are not in pain :-)

This place is located on the NW corner of Rural and Baseline in the old Whole Foods center. It is…read morenear the Chase Bank. You cannot see it from Rural or Baseline. You can make appointments online or calling. We called in to get my son checked. He twisted his back playing 7v7 football. They got him in the same day and checked him out and came up with a plan. It only took about 15-20 mins. They have about 4-5 people working. The therapists are very friendly and communicate well. We greatly appreciate their time and knowledge. Strong recommendation.

Extremely disappointed with ATI Physical Therapy and their billing practices…read more Before I even scheduled my first appointment, I specifically asked them to verify my insurance and tell me exactly what my cost would be per visit. I was told it would be approximately $60. I intentionally waited several days for them to verify my insurance information before moving forward because I wanted to know the cost upfront. At my first visit, I was charged $65. It was $5 more than quoted, but I didn't make an issue of it. Now, approximately 25 days later, ATI is trying to charge me an ADDITIONAL $95 for that same visit. That brings the total cost of ONE physical therapy visit to $160. When I called customer service, I was told the original $65 was supposedly only a "deposit." That was NEVER explained to me. Had I been told that $65 was simply a deposit and that I could later be billed another $95, I would have never agreed to the appointment. What makes this especially frustrating is that I specifically asked for the cost BEFORE scheduling and gave them time to verify everything with my insurance. Their customer service experience only made the situation worse. Patients deserve transparency about what they are agreeing to pay. Quoting someone around $60, collecting $65 at the appointment, and then nearly a month later billing another $95 is completely unacceptable to me. I would absolutely NOT recommend ATI Physical Therapy based on my experience. If you decide to use them, I strongly recommend getting your expected TOTAL cost in writing before receiving any services.

I have seen both Dr. Lee and Dr. Zeckser - Both are fantastic. Great facility with a surgery center…read moreon-site.

Do not make the mistake of going to Southwest Spine and Sports, after 5 years of regular treatment,…read moreI was disregarding as common trash when I questioned one bill. The billing lady was rude, refused to be even slightly understanding, all while smacking her food throughout the phone call. Take your pain somewhere else to be treated.

I wanted to like this facility. The receptionist was extremely helpful and kind. However, I…read morearrived 15 minutes before my appointment, despite completing the forms online. I paid almost $300 for an initial assessment. I waited painfully in the waiting room seeing the staff talking amongst themselves while they were doing treatments. One staff member was using the patient machines. My assigned physical therapist finally came to greet me 20 minutes after my appointment start time. He looked me over for about 5 minutes then put me onto exercises. The whole time I was doing them, he was talking personal patient information with another staff member right in front of me. He wandered around chattering with the other staff. Not paying any attention to me to see if I was doing my exercises correctly or needed guidance. Even while he was massaging my back I could see him gesturing to another staff member while I was talking to him. I paid good money to come get one on one care to improve my acute back pain, to only receive the complete opposite. I ended up canceling all my future appointments to go to a different facility. The receptionist was so kind when I called to cancel that I didn't have the heart to tell her the real reason I didn't want to return. I was going to let it be. Then I received an additional bill stating I owed more money for that absolutely terrible assessment! I couldn't believe it. It saddens me to see that this is an acceptable level of care and service at this facility by licensed practitioners. I hope the managers see this and try to improve for any future pain suffers that may come to your facility.

Therapists are phenomenal. Amazing. Clinic leadership is terrible. Insurance/Billing/Prior Auth…read moreprocess is terrible. Zero business acumen. Zero follow up. From 2 weeks before 1st visit to 18 visits over the past 5 weeks we were "waiting" for their business office to get the prior auth, so they had us pay the cash-pay rate. They have yet to even request a prior Auth from insurance, have yet to return any of the 10 calls with messages (live person taking message, entering "ticket" and saying "someone will call you back today"). Zero calls back from billing business office. Zero calls back from clinic director or leadership. They lied. Misrepresented to the patient that they would get the prior Auth. They never even tried. Insurance has verified repeatedly that it was never even attempted.