I wanted to like this facility. The receptionist was extremely helpful and kind. However, I…read morearrived 15 minutes before my appointment, despite completing the forms online. I paid almost $300 for an initial assessment. I waited painfully in the waiting room seeing the staff talking amongst themselves while they were doing treatments. One staff member was using the patient machines. My assigned physical therapist finally came to greet me 20 minutes after my appointment start time. He looked me over for about 5 minutes then put me onto exercises. The whole time I was doing them, he was talking personal patient information with another staff member right in front of me. He wandered around chattering with the other staff. Not paying any attention to me to see if I was doing my exercises correctly or needed guidance. Even while he was massaging my back I could see him gesturing to another staff member while I was talking to him. I paid good money to come get one on one care to improve my acute back pain, to only receive the complete opposite. I ended up canceling all my future appointments to go to a different facility. The receptionist was so kind when I called to cancel that I didn't have the heart to tell her the real reason I didn't want to return. I was going to let it be. Then I received an additional bill stating I owed more money for that absolutely terrible assessment! I couldn't believe it. It saddens me to see that this is an acceptable level of care and service at this facility by licensed practitioners. I hope the managers see this and try to improve for any future pain suffers that may come to your facility.

Therapists are phenomenal. Amazing. Clinic leadership is terrible. Insurance/Billing/Prior Auth…read moreprocess is terrible. Zero business acumen. Zero follow up. From 2 weeks before 1st visit to 18 visits over the past 5 weeks we were "waiting" for their business office to get the prior auth, so they had us pay the cash-pay rate. They have yet to even request a prior Auth from insurance, have yet to return any of the 10 calls with messages (live person taking message, entering "ticket" and saying "someone will call you back today"). Zero calls back from billing business office. Zero calls back from clinic director or leadership. They lied. Misrepresented to the patient that they would get the prior Auth. They never even tried. Insurance has verified repeatedly that it was never even attempted.

I'm writing a review of the physical therapy I've received at TOCA Tempe. I broke four bones in my…read morefoot in early November, and saw Dr. Johnsen at other TOCA locations. No surgery was needed; just rest and immobilization. In early January, two months after the bones were broken, I graduated out of the cast and out of the walking boot and into physical therapy. My physical therapist was Heather B. and she was fantastic! During the sessions, I mostly worked with her assistant Marcus to go through my exercise routines. Heather would take over at the end of the appointment for an assessment and foot rub (the footrub made it all worth it!!). Both Heather and Marcus were kind and patient throughout the experience, making my PT sessions as painless as possible. I noticed a huge difference between my first and last PT visit. Day 1, I couldn't even walk on my broken foot. By the end of my PT sessions, I could hop, balance on one foot, do calf raises, and all kinds of normal activities. I still haven't tried to run, but I'm not much of a runner anyway... you'll only catch me running in case of an emergency. My foot still hurts everyday, but Heather said it's normal and the pain will continue to decrease over time. It's been 5 months since I broke my foot. I'm very happy with the recovery I've made so far, and I know that the physical therapy I received here contributed significantly. I hope I won't ever need PT again, but if I do, I'll return to TOCA and (hopefully!) see Heather again. 5/5 stars!

Began my visit with a really cross customer. She was upset that she had to fill out paperwork each…read morevisit. The clerk was pleasant but not comforting. Now, they want the same X-rays done that I had ??? May have to start over. I am super disappointed

I went in and try to show the chiropractor that my torso isn't aligned with the top of my frame and…read moreshe just stepped back as if shocked because I lifted my shirt . It was very awkward and then to top it off I'm still crooked. This is like very painful and whatever was done it didn't work I don't think I was even examined.

It's always refreshing to go to a doctor that actually cares for and about their patients. In fact…read morethe whole place makes you feel welcomed and at ease knowing you're in the proper careful hands. The service and attention you receive from the staff at precision PT and Sport Medicine is the perfect setting for a doctors office and I wish a lot more where like this facility. For example, every time you walk in the first thing you are greeted with is a smile and a "how are you doing ?" The best part is the direct communication and treatment, I knew exactly what I have to do and received what I needed to fix my pains and aches all thanks to the staff at PrecisionPT andSports Medicine . I would highly recommend this place to anyone !

This is an excellent office!! All of the staff were extremely friendly, explained everything, and…read moreactually took the time to listen to my issues. I highly recommend them.

I'm not sure exactly what the problem was with Dr Kayla. Having zero people skills? Hate her job?…read moreHate her life? The problem wasn't me, I had never met her before. I have 3 issues with my feet and was told she could only talk to me about one issue . Like what? All my issues are related to my feet!! So you're telling me I get 5 min of your time after showing up to my appt 15 min early (my appt was at 4) and waiting til 5 to be seen. Um ok. I won't be back but I'm that doesn't matter as they got my money and that's all they care about

What can you say with someone that cares when you are in pain walking but awesome? They have always…read moremade me feel like a person, not insurance or money but what they could do to make me feel better walking or less pain in my feet.

My PRP injection with Dr. Sellers went well, and the doctor was very friendly and knowledgeable…read more The office staff is a different story. I paid cash for my visit, and I need an itemized statement to give to my healthcare organization to get refunded for my payment. I have called for 6 weeks, and when I finally did get my itemized statement, it was wrong, and I had to do it all over. I kept being told they were behind and they would get it to me when the doctor entered his notes and billing was done. I tried to get the number for the "billing department", but I'm not sure there even is one. I am so very frustrated that even though the doctor was good, I would not recommend this practice due to the office staff.

I went to Dr. Sellers for frozen shoulder,because I did not want surgery and me being in the…read moremedical field as well had heard about hydro dilatation, but I had a really hard time finding anybody that does it as most doctors wanted to rush into surgery. there are very few doctors that do it this in the valley, so happy, I found doctor sellers. I am 53 years old,, but super active this frozen shoulder was not working out for me. Let's just say. turning the key for my mailbox or trying to get dressed, reaching in the back eat of my purely simple little tasks along with others. I myself I wasn't going to except this! Luckily I found Dr. Sellers I went in for the Hydro dilatation , it was pretty painless. The only thing I really felt was like a pinch that's when he was putting in the numbing agent then he went to put in the saline to expand my shoulder capsule. I could feel pressure, but it did not hurt with physical therapy and this procedure I now have I would say 87% of my motion and no hurt, I just went in for a second procedure with Dr. Sellers fingers crossed 100% recovery

poor customer service in the front office. Phone calls not answered and left on hold for long…read moreperiods of time. Referral line and telehealth line dont work.

Dr. Fiel and his staff are amazing. I have been a patient since 2001 and have never had a bad…read moreexperience. He takes his time to understand your problems, listens intently, and does his best to get to the root cause. He is very friendly and personable, and never rushes your session. You can discuss more than one issue during your visit - just be reasonable, as he stays very busy due to his high-quality service. I have recommended him to numerous people and will continue to do so.

I have seen both Dr. Lee and Dr. Zeckser - Both are fantastic. Great facility with a surgery center…read moreon-site.

Do not make the mistake of going to Southwest Spine and Sports, after 5 years of regular treatment,…read moreI was disregarding as common trash when I questioned one bill. The billing lady was rude, refused to be even slightly understanding, all while smacking her food throughout the phone call. Take your pain somewhere else to be treated.

After months of receiving acupuncture treatments for my wrist pain I had felt some relief, but the…read morepain would return. I went to Dr. Jordan Hoffman for prolotherapy on my wrist and after just 2 sessions I was pain-free and I am glad to say I have continued to be pain-free for over a year now. I would highly recommend Dr. Hoffman for any prolotherapy treatments because of my great experience and the efficacy of his treatment!

Dr. Hoffman genuinely cares about you as an individual. He listens to your concerns and addresses…read moreeach one of them with a thorough thought process and approach. If you are not comfortable with a particular method, he has alternatives for you. I have only been seeing Dr. Hoffman for 6 weeks or so. After a car accident followed by a slip and fall down a flight of stairs, I started seeing him. After only 3 weeks of acupuncture my pain subsided from 8/9 to 1/2. Dr. Hoffman remembers your conversations from week to week and picks up right where you left off. You feel like a person with medical needs, not just another patient.

I was happily surprised to find that this place is genuinely more interested in YOU than your…read moremoney. Doctor Josh was very giving in his time and resources to help me with knee problems I had been dealing with for years. Despite his youth he is INCREDIBLY knowledgeable and capable in his field. He was able to quickly discover the root to my problem and give me specific remedies that didn't involve 500 more visits. I have seen a LOT of doctors in my day and none have been as spot on nor have I felt as comfortable with. I would recommend this place to anyone for literally any problem they may be having. Thank you so much Arizona Med and Sports Rehab!

My husband and I are so thankful for this place! We have gone on and off over the past year and a…read morehalf. Charles and Dr. S have significantly Improved my husband's lower back curve which was called issues. I have been able to re-learn the ways I activate my directors and I always look forward to my amazing adjustments with Dr. S.. Charles takes so much time and care when working with you, and for this we are grateful. The rest of the staff is very kind and they all seem aware of what is happening in the room, which if you've ever been to a physical therapy office, sometimes is not the case. Included a picture to help with the review, we are smiling because we are not in pain :-)