Their service used to be good, but their quality is no longer good. They didn't do the job we paid them to do and we ultimately had to get someone else. They then refused to provide a refund for their shoddy work. To make mattes worse the owner wanted to argue about everything. Definitely not worth using them if you have to pay someone else to finish the job. All we wanted them to do was clean our HVAC. We had used them on multiple occasions before, some times directly and some times requesting a 3rd party to use their services for our property when we weren't there. read more

Moore is the best! I only leave one sticker on my hvac and it's Morre for a reason. They have been out several times through the years. They offer the best deals on just getting your system checked out. After that, they give you an honest assessment. I needed a new AC, not news I wanted to hear but I knew they were honest and correct about needing a new AC. I got a great deal from Moore. I had a friend say call this company just to make sure your getting a good deal, and that other company said your getting a great deal from Moore. I can't touch that price for that equipment. If you need anything taken care of I trust Moore, my parents and friends loved the way they Moore treated me and now they have the Moore sticker only on their HVAC. NEW AC installed June 2025 read more

I had a tenant text me shortly after 6 am, the Friday after Thanksgiving, to tell me her furnace wasn't working. Since I was on my way to work, I had her call Moore and Company and by 11 am they had fixed the problem! I have used them for years and have always had good service with them. read more

Split level AC was making a sporadic buzzing sound. AC tech diagnosed issue with pump in 5 minutes. I asked if I needed to get a new pump twice, and I was told no. After the tech spent 1.5 hrs tinkering with it, it sounded worse. I was charged $300 and was told he'd get back to me. 2 weeks later, I received a voicemail that they can't help me. So, I bought a $150 new pump and replaced it myself; AC works great now. They may have taken me for $300, but they lost a potential new customer forever. read more

Last Monday, I found out both of my two residential furnaces had cracks in the heat exchangers - not safe to use either of them. Neighbor recommended Moore - called them. Scheduled an employee to come and provide estimate for Wednesday. Employee came timely, armed with only a steel tape measurer (no notepad or tablet or camera). Promised an estimate to be emailed within 24 hours. After 30 hours, I called their office and they said they would have the employee call me immediately - they confirmed my email address and cell #. Since then? Crickets. Not one phone call, not an email. Wow! I have never received such a bad response....thousands of $ of equipment and labor at issue, and after 5 days - ghosted. Lucky the weather is not too harsh, but would I have received a different response in January or August? How do companies like this stay in business?? read more

Moore Heating and Air Conditioning are THE WORST. I have used them in the past and they have ZERO follow up. I was willing to let that slide because they were recommended, but after calling 5 times and leaning messages for someone named Jill an not recording a call back I changed my mind. They told me last year that I needed work done on my house which worried me. So I I was on top of it calling. Never received a call back. I was being lazy this year and called them again. I should have not wasted my time. DO NOT WASTE your time!! I called Bell and they were out really quickly, super professional people, totally different from Moore. Moor is a TOTAL DISAPPOINTMENT!! read more

My Home A/C stopped blowing cold air. Went on the Nextdoor app to find a reliable good reviewed company. I was told $89 for them to show up and diagnose. That was not the truth at all. While I was waiting to see if someone would come out I decided to clean my unit. As soon as I finished cleaning they showed up. The unit was already disassembled so they didn't have to do any work. They hooked up gauges and said everything looked fine. The man then handed me a bill for $157. He said that's the cheapest he could do and the original quote is for them to just show up at your door step. They lied about how much it is to show up and diagnose. I was forced to pay on the spot because he checked for pressures. Tried calling the office to ask about charges and fees but no one would answer or respond. Don't use this company unless you want to be hit with unexpected fees and charges they don't tell you. read more

These guys work fast and have great prices. I had them come out to fix my freon line after I decided to stick a nail through it. They fixed the line, purged the system and were flexible about fully refilling the system in the middle of January (don't use AC in the winter). The next event was my hot water heater dying and they were able to come out the same day and save us. Thank you so much James and Jeff!!! I will use these guys again. read more

Moore Heating & Air Conditioning - The new water heater install. Fast service and reasonable price. - Heating & Air Conditioning/HVAC Near Me - Parker, Colorado

See all

Moore Heating stands behind their products and services. They have great integrity. They serviced our AC in April. Come September we had a problem with the AC. They could easily have charged us for the service call, parts and service but they didn't. They took full responsibility for the job they did in April. Their employees are respectful, nice and honest. They actually follow through when they say they will. Reasonable prices too! Highly recommend them. read more

A Moore Heating and A/C technician came in to fix a problem with the A/C that cost us $419. The technician fixed the problem in a short while but didn't finish removing the standing water in the ducts because he didn't have a Shop Vac with him but assured us he would return the next day. He didn't come back and we discovered that he had taken (probably accidentally) our two remaining filters we bought. I would expect that with cost of service to our heater A/C there would be a little better service including leaving a filter instead of taking them. read more

We had a new high-efficiency furnace with variable-speed blower and a new A/C condenser installed. Initial installation estimate was well-below other companies for comparable systems. James was very knowledgeable about what our house would need, even using descriptions over the phone. The installation team was very professional, and did a good job of keeping us apprised of installation status. They cleaned up after the 2-day install was done. After installation, however, came some issues. The company uses a "call back" system if you need to get in touch with them. An operator takes your name, number, and reason for your call. At one point, I had 4 calls in over a 2 month period regarding the Excel rebate paperwork as well as a routine maintenance request. I was finally called back two weeks ago, and had the maintenance completed a week later. The person that came to do the maintenance was apparently told about my rebate paperwork, as he mentioned the home office was still working on it. Overall, for the equipment and work performed, I would recommend Moore Heating & A/C. However, a big part of why I chose them over other companies was the length of warranty (10 years) and "honesty and integrity" motto to stand by their work - although getting a call back from them for routine issues seems to be difficult. I hope I don't have a serious issue with the equipment, for I fear getting someone to fix it will take quite some time. read more

I called to make an appointment and was appalled by the unprofessional person answering the phone. First, the person was talking to her grandchild constantly while trying to get information from me. Second, she couldn't answer my questions due to being distracted by the grandchild. Really poor business practice Moore Heating & AC. You lost a potential customer. read more

Our hot water heater died on a Saturday morning, and Moore H&A was one of my first calls, as they'd serviced the A/C in our house for the previous owners. Jyl was quick to respond, provided a VERY competitive estimate, and squeezed us onto their schedule for Monday. The technicians called Monday morning to let me know they were on their way - earlier than our scheduled time!!! Rich and Austin made quick work of replacing the heater, and provided suggestions to improve the efficiency and life expectancy of the unit, without being pushy or "upselling" things we really didn't need. We're new to the area, so finding a reliable heating and air company that responds quickly and offers competitive pricing was a big plus! Thanks Moore H&A!!! read more

Nothing but FIVE STAR service from Moore Heating & Air Conditioning. I have used their services on a couple different repairs at my mother's home and received honest, fair and professional advice on what was needed to get the job done. Other vendors, before finding Moore, quoted unreasonable dollar amounts, long lead time and repairs that did not need to take place. Highly recommend using Moore and will refer to friends, family and anyone needing expert service. read more

Stay very far away! They don't ever respond to your phone call, the owner doesn't even have the time of day to contact you even if your work is under warranty. read more

I've had a similar experience with this company recently as a couple other reviews. We had Moore install a new furnace and replace our swamp cooler with central air, and while the installation went smoothly, I've been extremely frustrated with their communication. We have a rebate app that requires the signature of James or another tech, and after 2 calls and an email I have still not heard back from them, and know our energy company has not received the application. Moore is happy to take $8,500 from us, but when they could help us receive $600 from our energy company, they're no where to be found. I would not recommend them based on this alone. read more

I am very impressed with their service. They have helped me on two occasions and both times they were able to fix the problem in the most cost effective way. I will continue to us them for an future problems. read more

Moore Heating and all of their employees continue to exceed expectations. We are very satisfied with our furnace, the price, the installation and the continued support. The employees are so incredibly trained and so polite and conscientious, they return calls promptly and they come whenever we need them with sound advice on adjusting and adding the apps to our phones and iPads. David did our check-up and helped us out so much, Steve hooked up our wifi which we love, Brian happened to be across the street when I saw his truck and he was so happy that he could help guide us through an adjustment and Nick was there for us when we wanted to discuss the fan operation and changing the filter. read more

We used Moore for a complete HVAC replacement to include the water heater, furnace and AC recently in a rental home we own. They did a fantastic job and and cleaned up nicely afterward. They were respectable of my tenants and their time while completing the job and being in the home. I'm in real estate and have referred them to a few of my clients and they always come through with great service. I will continue to pass their number song to those who need it. read more

We have used Moore Heating for 30 years. We have an excellent relationship with James the owner and highly recommend them.