CIVIL COURT CASE & GREER POLICE REPORTS!
Greer Police Report Case#: GP24-010998
BBB Complaint: 21711135
Case# / (vs Moon's Discount Auto Supply): TBD, Early 2025
Case# (vs. James R Moon): 2024CV2310302653 (Appeared/Dismissed Sept 26th, 2024). We went to court and Moon hid behind his corporation's name and deceived the Judge by telling him he was only an "employee". In fact, Moon is the Owner/Manager and would have been speaking on the behalf of his corporation if he hadn't deceived the court room.
I got a clutch job here and they initially said $1,200... then $1,900 once they got my car in the shop. On pick up, they dropped the price to $1,667.17 because they realized they can't do a simple clutch job. They even asked me for another $900 to shotgun a flywheel and told me if that didn't fix my clutch--then Moon yelled "that is your problem!".
The parts installed were very poor quality and highly not recommended by any other mechanic in the local area. There is a reason other shops in Greer are confident in their work and the quality of the parts they use by honoring a 24K/24 Month Warranty.
Nature of Complaint: Moon did not honor his warranty on parts and labor, which is 1 year or 12,000 miles whichever comes first, which is stated on the receipt. The clutch felt abnormal on pick up and broke down LESS THAN 5 MILES DRIVING.
Evidence/Witnesses/Receipts: Way over torqued bolts (1 bolt found broke and jammed behind the throw out bearing), excessive lithium grease to the clutch job, and an incorrectly installed/adjusted clutch master cylinder that led to the issues I was having from Graydon's Auto.
After the Greer Police Department, I even had my Discover Credit Card Company, and BBB reach out to Moon. I even showed up with physical evidence that you could touch, photos, receipts, and statements that proved Moon did a faulty clutch job. As soon as I popped my trunk and showed him the parts and documents, he just smirked and walked back inside the shop.
Other Moon's Claims:
1) Moon claims someone else touched my car... This is the same day that he lunged at me 3 times trying to fight me before I called (Verizon Phone Log) Greer Police Department at 1:27 PM. Moon called at 1:39 PM.
2) Moon claims I touched my own car...
3) Moon claims I declined to have the clutch master cylinder changed...
4) Moon claims I am not the mechanic on this vehicle... he even made a claim in the "Response Statement to the Court" that I should be suing Jim, his mechanic--and not him.
5) Moon claims the Tow Truck caused way over torqued bolts (1 bolt found broke and jammed behind the throw out bearing), excessive lithium grease to the clutch job, and an incorrectly installed/adjusted clutch master cylinder... really?
6) Moon claims the other shop, Graydon's Auto, way over torqued bolts (1 bolt found broke and jammed behind the throw out bearing), excessive lithium grease to the clutch job, and an incorrectly installed/adjusted clutch master cylinder... really? read more