Before heading out of town last week I needed to take my truck in for an oil change. My intention…read morewas to just get my oil changed, but after the guys here at Grease Monkey went through my vehicle inspection, I ended up getting a few more things fixed while I was in. The staff were friendly, polite and informative. The shop itself is small, so you may want to call ahead and see if they are busy before riding over. Their waiting area is clean, with comfortable chairs, a well stocked coffee bar and a clean restroom, which is always a welcome feature at car shops. So while I did go from spending about $80 on a synthetic oil change to $225 for oil change, tire rotation, and some replacement filters, I'm glad they brought so much to my attention & helping me take better care of my truck. 10/10 will recommend and look forward to returning in the future.

Went here to get my taillight changed and the team was amazing! I called ahead and when I arrived…read morethey knew it was me! Quick service and knowledgeable team! I highly recommend!

I've already written a Google review in the past so I wasn't able to add anything there. I did…read morewant to give them a shoutout. I took my car in this morning because something appeared loose under the car. It turned out to just be a loose heat shield. They bolted it back in place and had me out in five minutes without charging me a dime! They have replaced my brakes, fixed my AC, replaced tires, and done oil changes. They are efficient and always reasonably priced and incredibly kind. I highly recommend them!

The workers aren't professional at all. Dropped my truck off at 11 am. I came back hours later and…read moreall they had done was rotate my tires. Workers rude and lazy. Wouldn't recommend taking anything to these lazy people.

The folks at Goodyear located at 2407 Wade Hampton Blvd. in Greenville SC have been taking care of…read moreme and my 2009 Camry since 2014 and I cannot say enough good things about them. As a woman, it is sometimes difficult to find a good mechanic that does not talk down to you, etc. Matt Taylor, the Service Manager, and Josh (who has been "my" mechanic for the past year) do an outstanding job taking care of my car and providing excellent customer service with a smile and with kindness. Last week my check engine light came on. I pulled over and called them right away and they managed my anxiety and said it might not be a big repair and that I could bring it in to have it checked anytime. I had hoped it would be nothing but on my way home from work the car started to shudder and I headed right there, knowing that it needed to be looked at. It was pouring rain, and I made it within a mile and the car completely stopped at a red light. I called and Josh listened to what had led to the car dying and said he would arrange for a tow truck and that he would wait for me at the store until I got there. It was close to 6pm so I was worried. Just hearing Josh say that he would wait for me, dialed my anxiety level down from a 10 to a 1. Who does that?!?! Matt and Josh do that! These folks are so kind, so professional, and provide such EXCELLENT customer service, which is why I trust them implicitly and keep coming back. ALSO, the tow he arranged for me arrived within 10 minutes (that almost never happens). They even had someone drive me home (a young woman who is in training, which I thought was cool). Like anyone who has their car in the shop, I was anxious to get the estimate and was praying it could be fixed for a reasonable price. Spoke to Matt then Josh and heard the list of what needed attention. Ouch! Who has $2000 to drop on a car repair? Not me. They understood that and did not scare me to squeeze out a few extra $$ on unnecessary services. They did an excellent job explaining everything to me (in language I understood and without an ounce of condescension) and prioritized for me what needed to be done immediately and what could wait. Also, Matt calmed me down when I was in the shop and burst into tears when I heard the quote. Who does that? They do!! Earlier this year I had an incident with my A/C Compressor and serpentine belt, and they were as professional and understanding as they were with this recent interaction. These folks know what they are doing. They do thorough inspections. They are superb at repair work. They are Top Notch in the customer service department. This is where you would want your elderly mother to get her car fixed. I think word has gotten out about how great they are, so be sure to make an appointment for oil changes, etc. as they are VERY busy these days.

Horrible! Went because oil was leaking out of car. Had checked plus other "things" they found. Put…read morenew gaskets on , said was a crack in them why oil was leaking. Replaced that and other things, two weeks later I start smelling oil. Checked my tank and hardly had anything in it. My car was burning what was left . Why didn't the oil get checked to make sure i had some and replace it if was empty before I left and paid almost $1000 there?? Women watch out , we are an easy target at places like this!

I was headed back to Chicago from Hilton Head with my family when we stopped in Spartanburg for…read morelunch and an oil change. I headed here based on a google map search. It is not much to look at and to my northern eyes the guys seemed a bit mello. When Boris drove my car into the bay he noticed the hesitation that I had chalked up to my car being 9+ years old. He said that it is usually caused by carbon build up and for an other $70 hr could clear it up, I said go ahead. Of course it was zebras not horses and he diagnosed a leak in my intake. They didn't have the part to fix it but they pointed out that it was likely covered by the Hyundai warranty. Their diagnosis was right and it turned out that it was covered and I got it repaired free, score. These guys are honest, inexpensive and genuinely nice. If you need a mechanic that is worthy of trust, I recommend these guys.

Really great experience. Came in with a flat and they helped me get back on the road quickly. Great…read morecustomer service. Had a great experience. I would definitely come back for other auto care needs.

Great experience today, fixed my car and the price was what they quoted!…read moreThank you all so much and I'll spread the word. Kudo's for Wade and all the guys! Jeff

Well I just went back to Hipps because as I was driving on the interstate my check engine light…read morecame on and I was losing power. I was able to get my car to Hipps Automotive so they could scan it and see what the problem was. A gentleman came out to scan the car, found a sensor that was going off, fixed it and I was done. Thank God for them, I would have been in serious trouble if they hadn't helped me. I'm from out of town. I would give them eight Stars if I could.

I appreciate that this team hustles--don't like wasted time. I asked them to check my oil & tire…read morepressure--while immediately getting on that, they run some diagnostics. I appreciate the break down of things that need attention--& the printed copy. I was in and out in about 15 minutes & Carlos' crew always inspires my confidence in the quality of their work.

I will say that the service was excellent. However, what didn't work for me and was a…read moredisappointment was their non-guaranteed cost estimate and the useless Jiffy Online (Bronco) coupons that their system didn't accept. 1. I came in for a synthetic oil-change and added on Brake Flush and Radiator Flush. Then upon paying the $350 charge, I presented a coupon that only applied in California (small print). So I came back 2-hours later to present a local $50 Off Bronco-Owned JL coupon. I was told they couldn't accept the coupon. 2. I already knew that I had a slight transmission leak. I was quoted $120. They had to order the part, so I returned the next day for the Trans service. Upon concluding and paying for the service, the bill came to $289. Unfortunately, I was not given a paper estimate the day before on my first visit. So the original verbal quote I received was not accepted by the manager. Again, I presented a $20 Off coupon for the transmission service. The system did not take it - and they simply applied a $15 Off promotion instead. Again, happy with the service overall, but the change of a quote price and non-usable coupon(s) were a big disappointment. It seemed like a typical automotive service/repair experience, where you come in for a simple oil-change and end up adding more and paying 3x-4x more!!! I must say that my vehicle needed the additional items. I just hope that if there is a problem with their recent service, that they will grant their warranty policy.....

Several other businesses recommend changing out torque converter and transmission but after test…read moredrive CBA recommended a fluid change to lubricate clutches. Worked like a charm! Thank you CBA!!

Jaguar noise assessment. Made an appointment…read more Was told that the car could not be seen today and they were not sure they could get any needed parts. I left.

A great local automotive shop. Vinny and Cathy are awesome and willing to go out of the way for…read moretheir customers. I recently had my AC repaired by them, and they did a great job. Additionally, my mother dropped off an older truck since her rear window wouldn't roll down. After troubleshooting it they realized another part would be required that Toyota no longer made. Rather than charge mom labor for the work already done (which was a lot), they didn't charge her anything. We will definitely be going back fo any and all of our automotive needs just due to their customer service alone.

These folks are first class. They got me out of a jam, I live an hour and a half away and got towed…read moreinto their shop 10 minutes before they closed. They located the part that was needed and stayed late to get me back on the road. We need more folks like this in the world. God Bless