Service and attitude were GREAT! Came to our home; did exactly what needed to be done; cheerful…read moreand upbeat! Couldn't beat the pricing either. Will likely be calling upon them again -- soon. -Bill-

Had to wait few hours before they finally started to work on my car. Service requested was the oil…read morechange, whole down of my car was in oil. Doesn't worth it 50$

Teamwork was excellent. The guy did a really nice job on oil change. Very communicative.read more

James went over and above to remove a tightly sealed and hard to reach fuel filter!! Highly…read morerecommend this Valvoline!

They are honest, decent and very skilled. I trust them implicitly with my Toyota Highlander and…read morehighly recommend them for any of your automotive needs.

A few days ago, my wife noticed our car's transmission slipping in reverse while backing out. It…read morelasted only a couple of seconds, so she assumed it was due to the car not being warmed up. The next day, however, the issue worsened significantly. When she tried to back up, the car barely moved despite the RPMs revving high, indicating a serious transmission problem. In forward gears, the car worked perfectly. I've rebuilt several car engines and grew up around auto mechanics, with my dad owning a garage and junkyard for the first 15 years of my life. While I'm not a professional mechanic, I've handled my own vehicle repairs for over four decades and know enough to recognize a serious issue. I used an OBD scanner to scan for codes and checked the transmission fluid per the dealer's specifications, finding it only a quarter-quart low at most--not enough to cause this failure. All signs pointed to the transmission needing a rebuild. I called Certified Automotive, explained the symptoms, and shared my findings. The staff member agreed it sounded like the transmission needed to be pulled, rebuilt, and reinstalled, quoting around $4,200, which included replacing a broken motor mount I'd asked about. They said they outsource rebuilds but handle the labor, and asked me to bring the car in for a diagnosis, promising to call the next day. To my surprise, they called the next day saying the car was ready. When I arrived to pick up the car, they charged me $125 and claimed they "added half a quart of fluid" to fix the issue--an implausible solution for a major transmission failure. They also ignored the motor mount replacement we'd discussed, which was part of the $4,200 quote, without any explanation. Additionally, they provided a list of fabricated problems: a dirty cabin filter (replaced two weeks prior), a half-gallon low coolant level (full the day before), low oil (recently checked and fine), and "dirty" power steering fluid (replaced two months ago after a line burst). Clearly, they were angling for quick, easy money. When I tried to back out of their lot, the transmission failed again--the RPMs surged, but the car wouldn't move, proving they hadn't addressed the original issue. I walked back in the shop and confronted them, pointing out they charged me for unperformed services, ignored the motor mount, lied about fluid levels, and failed to fix the transmission. The staff member offered a blank stare, a shrug, and a vague offer to "look at it" if I left the car another day. Frustrated, I told them I wouldn't trust them to work on my lawnmower. I pushed the car out of the parking spot, put it in drive, and took it to a reputable shop instead. (The pump had failed and totally melted the reverse bands.) Certified Automotive wasted my time, charged for fictitious repairs, and showed complete incompetence. Avoid this shop and find a trustworthy mechanic elsewhere. I only chose this place because of the high reviews.

A few months ago I bought tires here now I'm back for my second set on another car. The…read moredepartment manager and her staff are friendly and clearly care about what they do. I even recommended them to my boss and she had a great experience as well.

Mastertech came highly recommended and we experienced great service and quality work from a…read moreprofessional team. Thankful!

Excellent and great service. I have an older car which I have taken to several other places, but…read morethey would not even take the time to attempt to help me. I can't express how thankful I am that I found this group of fine and honest professionals. I will only take my present vehicle and/or when I purchase a new one. So many auto repair places try to rip you off today. Mastertech Auto, the one on 3301 Rutherford Road does not. They are personable, patient, and have integrity, a quality which unfortunately is pretty much lacking in our society today. It was a pleasure doing business with everyone from Novie (I hope I spelled his name correctly) to the mechanics. ONLY place I will take my car for any work or repairs. Thanks guys and thank you for all you do. You are greatly appreciated. Sharon Mitchell

It's definitely the quickest oil change service that I've ever had on a car. The two guys working…read morethere made it very simple to take care of my business with them. Service is excellent. They also show you the oil dipstick showing the oil level with the clear oil that was put in there. I'd return again if I didn't live in California. However, I'm going to refer my family members that live here in Greenville, SC. Note: The "deal" that I purchased on Yelp was honored, after the attendant confirmed with someone over the phone. Apparently, there was no need to purchase the coupon deal because their prices were just as low as the deal.

The Turn over Rate so high in Tupelo Mississippi because they have a 23 yr old kid who just got of…read moreprison as manager misleading the team firing everyone or treat them like they in prison make you not want to work there they sent him here to fix the store when he bringing it down go back and watch the cameras and make sure the employees hours adding up because from my experience it's seems like I worked more hours then I was paid for on numbers of occasions and I have proof..

They charged me excessive labor costs by double-dipping--charging separate labor fees for…read moreinstalling parts that are directly connected to each other. For example, I was charged over an hour of labor just for them to screw one part onto another, which is outrageous. They discriminate against women, as their pricing practices seem to target customers who they assume may not know the cost of parts or labor. This type of treatment is unacceptable, and I advise anyone considering this shop to take their business elsewhere.

An excellent place to go for all your car care needs! they are very thorough and give you a…read morecomplete detailed description of what needs to be done, complete with photos. Robert is the manager and has a very warm and welcoming personality along with a great working crew. we will be back!

Heartbreaking Experience - Complete Failure in Service and Compassion…read more I took my vehicle to the Jiffy Lube at 1930 Poinsett Hwy, Greenville, SC on October 15, 2025, for a diagnostic and other services. My car had a few issues but was running fine when I brought it in. The very next day, it wouldn't start at all. An employee tried to drive it to a nearby gas station, where it completely broke down and became inoperable. My car was left there, and I was offered no help or support to get it back. Later, I was told the head gasket had blown and that no refund or solution would be provided. What made this even more devastating is that the manager watched me scramble to find money to fix my car, knowing I needed it to attend my grandmother's funeral. There was no empathy, no accountability, and no effort to make things right. Because of this experience, I lost both money and my vehicle. Jiffy Lube truly failed me--both in service and in basic human decency. I would never recommend this location to anyone.

Devin was amazing. really helped me understand things that need to be done soon for my car!!read more