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Monty’s Touch Auto

5.0 (1 review)
Closed • 9:00 am - 7:00 pm

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Services - Monty’s Touch Auto

Check engine light

Engine oil light diagnosis

Auto general diagnosis

20 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

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3 years ago

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Valvoline Instant Oil Change

Valvoline Instant Oil Change

(42 reviews)

Steele Creek

PURE GOLD! I was taking my son to school one morning when my car suddenly started smoking and…read moreleaking fluid. We barely managed to coast into this location, and from the moment we pulled in, the entire crew jumped into action. Within five minutes, they had my car in a stall and diagnosed the problem--my water pump had completely blown, and the car wasn't going anywhere. Although they couldn't fix it at their shop, they went above and beyond to help. They guided me into a safe parking spot, found a nearby shop that could handle the repairs, and made sure everything was arranged for the tow truck. I still had to get my kids to school and get to work, and they told me not to worry--they'd take care of it all. And they did. I want to give a special shout-out to Red--he was incredible--but truly, every single crew member there was just as kind, accommodating, and professional. These people are the definition of customer service. They turned what could have been a nightmare of a day into something positive, just by showing genuine care and competence. This team is PURE GOLD. They know their stuff, treat people with respect, and absolutely deserve recognition. From now on, this is my go-to spot for all vehicle maintenance. THANK YOU to the entire crew--you made a huge difference in my day!

I have taken my car to this location several times! The young men working there are so polite and…read moreprofessional! If you can, get there early...NO LINE!

Express Oil Change & Tire Engineers

Express Oil Change & Tire Engineers

(78 reviews)

Steele Creek

Emmanuel took great care of me, ensuring I had the right oil level and tire pressure before I take…read moremy road trip. Thanks Emmanuel !

Over the past 5 years, I have come to this location for several oil changes, tire repairs, and have…read morepurchased a total of 7 tires and had few to no issues. I recently had a flat tire replaced, after which my TPMS was throwing error signals. I dropped in shortly after and was asked to drop off my car at some point for it to be looked at closer. I dropped off my car around 9 a.m. last Saturday. By 3 p.m. I had not heard anything back, so I called and was told they were only just then getting around to looking at my car. I can empathize with being short-staffed, but if it is going to prevent my car from being looked at all day, then I should have been asked to bring it by on a different day. I informed the person on the phone that I needed my car back by the end of the day, as I would need it Monday morning. When I stopped in before closing, I was informed that my TPMS had been recalibrated. I was also informed that they could not find my contact information (the VIN had not been entered correctly). I was told by the person who worked on my car if the error came back to bring the car back to be looked at again. However, the error continued to appear on my drive home. The following Wednesday, I dropped my car off around 9:30 a.m. to hopefully have the issue resolved. As with before, I did not receive any call from the shop. I called around 3 p.m. and asked for an update. I was again told that they were short-staffed and was also told that my car had been forgotten about and that they would look at it then. I went to the shop after my work around 5 p.m. and requested an update. I was then told that my car still had not been looked at by anyone. I expressed my frustration and was told by the individual I was speaking with that they would look at my car momentarily. I sat in the lobby for the next 45 minutes with a clear view of my car as not a single soul approached it. When I looked, the individual I spoke with was nowhere to be found. So I spoke with a tech on the oil change side and asked him to grab my keys, which he did, and then expressed his apologies. I do not have plans to return for any type of service here any time soon despite otherwise positive interactions in previous years. Again, I understand staffing concerns, but as someone who had an issue arise immediately after a tire change, then to have my vehicle blatantly ignored over the course of additional drop-offs and an utter lack of communication is wholly unprofessional.

Firestone Complete Auto Care

Firestone Complete Auto Care

(38 reviews)

Steele Creek

Don't go to this FireStone, they will definitely rip you off, its been almost a year since I went…read morethere for a courtesy check, I called made sure was free, went there to make appointment, double checked it was free with them and next day I went and left my car, got a call saying if i wanted them to fix the car valve but it would be 800 dollars, said no, they said my car was good to pick up and just had to pay the rest of the service, was confused as I headed to the place, and once I got there they made me pay 139 for an inspection, I told them to check the cameras because they would find evidence of them telling me it was free the day before, but then said they couldn't, at the end of the day I had to pay for an inspection I didn't ask for, I tried calling the company to solve this problem but they always made me call them later, at some point I just gave up, I'm leaving this review here so no one falls for this like I did, don't trust this people

I now have an explanation for why the car has been shaking when I step on the brakes - one of the…read morewheel studs was stripped and the other one is broken. Pretty amazing since I had the tires checked not too long ago and the brakes completely done just eight months back. The tech here said they definitely missed it before as it's been like that for a while. So he's fixed the wheel studs, rotated the tires and replaced the rotors (with a credit under warranty for the brake pads!). Yes, that's $225 I didn't really want to spend today. But brakes are super important so we're getting it done and this time, doing it properly. Now there's no squeaking and there's no shaking. My car stops properly! Thanks, tech Michael and service manager Sage! [Review 15666 overall - 3080 in North Carolina - 1170 of 2021.]

AAA - Steelecroft Pkwy - Prices 2

AAA - Steelecroft Pkwy

(70 reviews)

Steele Creek

They fixed my wife's tire, but kept the spare we used to get to the shop. We didn't notice until a…read moremonth or so later and they mentioned they will check to see if they see the spare in the garage, but it wasn't. They took no further effort to make things right. Any time we use this shop they mention a multitude of issues with the car that don't actually need to be fixed.

I called for a quote to get a part replaced and brought it in. When they called me, they…read morerecommended other services to fix my car. I figure they know more than me so I pay a few thousand to get it done. I get the car back and the check engine light goes off for the same problem. I bring it back twice to check why it came on when they guaranteed that everything should be fixed. They wanted to charge me another couple thousand this time to do the fix I originally asked for. I decline and when getting my car back, they wanted to charge me a diagnostic charge because another code was present as well. Despite the original problem that they were supposed to fix was the focus and not fixed. One of them gave me a nasty attitude and told me to not come back. Not once had I raised my voice or try to be rude. He basically accused me of declining the service I literally went there for and accused me of trying to get diagnostics for free. I'm not usually one to review something but I've never had a worse experience than I had in this situation.

Monty’s Touch Auto - autorepair - Updated May 2026

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