Cancel

    Open app

    Search

    Montrose Ford

    2.2 (79 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Montrose Ford

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    17 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Montrose Ford Photos

    You might also consider

    Recommended Reviews - Montrose Ford

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Rotors

    My insurance company recommended Ford Montrose Collision Center, I never received an update on my vehicle within two weeks, I had to call them. Some parts were on back order.my vehicle sat outside for three months without being started . When I finally picked my vehicle up three months later. I drove it less than five miles , the AWD censor and Emissions system light came on and the vehicle idled while in park. I was asked to bring it back , so they could troubleshoot. The collision center was unable to fix the vehicle, they sent it to Sierra Acura. Sierra Acura, ran test and sent a video a censor needed to be replaced, my rotors and break pads. The video mentioned that this was likely from sitting in outdoor elements for a period of time . Montrose Ford cover the cost of the censor replacement. I spoke with the director Jim, he was condescending, lack empathy, and was rude. I have never experienced anything like this in my life. I was left with a bill from Acura for $1400 . Jim spoke with the service technician from Acura who confirmed that this was likely because the vehicle sat . I was responsible for not only the bill , but transportation to pick my vehicle up from the location they sent my vehicle to. I had just replaced my rotors in Oct and breaks in January.

    Broken exhaust
    Athena T.

    Just a warning before you purchase from Montrose Ford in Fairlawn. I purchased a car here 4 months ago and part of the exhaust broke where it had apparently been taped up instead of being repaired correctly prior to me purchasing it. I was told to bring it in and they would take care of it (what an awesome place!) Only to bring it in (2 little ones in tow) to hear that now there is a long list of why they won't fix it, for example: "well it wasn't broke (it was rigged up with tape that is expected to last 3-4 months- said my step father who is a manager at one of the largest auto part stores in the US) when you bought it" and "it's going to cost us a crazy amount to fix", and "We actually don't have to approve or meet any standards when we sell a used car" -General Manager Chris. I actually had a good first experience with Brian at Montrose Ford and am sad to report such a lack of actual customer concern and service behind what they sell, especially when they state that they strive for excellent customer service on their voice recorded phone message. After speaking twice l with general manager, Chris, I had hoped that they would resolve this issue with great customer service and satisfaction, as he stated he would 'find out what he could do and get back with me'. Chris has never reached back out and sadly, I am now more disappointed in Montrose Ford than ever. I have called numerous times, left messages, spoken with the receptionist and still, I have not received one phone call in return. The one time I was actually able to get a hold of anyone else (Joe, the other general manager) I was promised he would call me back within minutes, many hours later and I still have had no contact with them. I am thoroughly disappointed with not only the service but also the lack of accountability and responsibility Montrose Ford has displayed. Myself and my family will no longer purchase cars from Montrose Ford and I urge you to be cautious if you are considering purchasing from here as well.

    Grant T.

    **Attention Scammer Dealership** Montrose Ford in Fairlawn, Ohio I saw this 2020 GT500 listed on eBay for sale and contacted Daniel Russel "Sales Manager" after a little back and forth talk we came to a deal on a price and they pulled the listing down as you can see in the photo. They sent me the credit app as you can see in my email they ran my credit and got it approved through Ford with a Mike in their finance department. Just a normal deal as many of my other car purchases, "well so I thought." I was supposed to get the paperwork in the mail on Thursday or Friday and didn't show up, so I called the dealership and texted Daniel asking were is my paperwork as you can see in the text screen shot. After some waiting I get a text saying the original guy that ordered it wants it now, I'm like I don't care what does that have to do with me? We made a deal! (As you can see in my screen shot) Pissed off, I call the the "GM Joe Dyer" who is trying to screw me out of the deal and asked what is up? I told him I made a deal with Daniel, you ran my credit, got it approved and now you are snaking the car out from underneath me? He just said yes! What the actual F! Am I wrong here thinking they can just snake a car away after the deal was made and the ran my credit under false pretenses just to take the car and sell it to someone else? The deal was literally done with me already I was paying 17k over sticker, I think they were offered more without telling me, that's the only thing that makes sense from the people I have talked to. I'm going to find out what recourse I have because this is just wrong and bad business! Joe Dyer "the GM" said "well we like to have back up buyers" why the hell would I have them run my credit to be a back up buyer, that the dumbest crap I have ever heard!

    Interaction with the salesperson where he blocked me online after I shared I wasn't interested in double digit apr's

    See all

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Over $100 for an oil change and they returned my Truck DIRTY ! The coffee machine worked.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rich M.
    352
    7
    0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jon S.
    1
    11
    0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Frank M.
    169
    11
    1

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Dan K.
    156
    48
    35

    8 years ago

    Business owner information

    Photo of Vinny M.

    Vinny M.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Alecia A.
    12
    20
    25

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jackie H.
    118
    15
    1

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tom F.
    15
    23
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ron A.
    0
    31
    1

    8 years ago

    I've been buying my cars and trucks here for years. Always taken care of and always great service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Montrose Ford

    Review Highlights - Montrose Ford

    We recently purchased two vehicles from this dealership, the sales associate worked with us and helped us with any questions we had, we worked directly with Josh and Chris.

    Mentioned in 6 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Car Dealers 890 times last month within 15 miles of this business.

    Verify this business

    Montrose Ford - car_dealers - Updated May 2026

    Loading...
    Loading...
    Loading...