I went to Artesia Building Materials because of the wonderful reviews I read on Yelp…read more The "great" "helpful service" was what really drew me to this business. "Great, helpful service" NOT!!! We walked around for a while trying to get an idea of what was available and what the prices were but since no signage is provided and there was no one there to provide any information, we left. We will have to try someplace else. If they are unable to provide staff to answer questions, then at least put up signs to explain costs and quantities. Ridiculous waste of time.

I called around looking for a specific stone as our project was being held up waiting for Thompsons…read moreto get more in. Susanne was so helpful and sourced it and got it for me the same day!

Terrific customer service, young lady that helped me went above and beyond…read moreReally appreciate the terrific service I received. Thank you very much

People are knowledgeable about all the stuff they sell, and they have almost everything you would…read moreneed. They're not a lumberyard but when it comes to hardware, they have just about everything you might possibly even think you need.

The customer service at this store has been very disappointing. While the prices may be lower, the…read morelevel of service is unacceptable. Very few employees speak Spanish, which makes communication difficult for many customers. It is important to have staff who can assist customers in both English and Spanish. In addition, getting help from an employee takes an extremely long time. During my visit, I asked a cashier to hold an item for me while I continued shopping and planned to purchase it. Later, I discovered that the item had been sold to someone else. I found this very frustrating and unprofessional. What was even more disappointing was that the manager did not seem concerned about resolving the situation or addressing my complaint. I do not enjoy shopping here because of the poor customer service. Many of my construction employees and coworkers have shared similar experiences and have told me they avoid this store because of the service. Management and ownership should understand that customer service is just as important as pricing. If customers do not feel valued and respected, they will choose to spend their money elsewhere.

Whenever we visit this store, my parents would recall times past. How the business used to be…read morecalled Grossman's when they started coming by for supplies, then Contractor's Warehouse with its old school orange and black logo, and finally for a period of time referred to as HD Supply. Well now it's the CW again, and from the looks of it not much has changed. Still the same long walks down the hallways in relative quiet, unless you are rolling the panel truck like I was. Friendly customer service through the phone when I asked about availability/quantity of corrugated roofing panels. Then at the store the staff would help find the appropriate wood screws. Whereas in the past I remembered older folks staffing the store, now it's mostly younger guys and gals though knowledgeable all the same. Can't put my finger on it, but it does feels different from a Home Depot but in a good way.

Great service. Professional and got the lock that I needed open quickly (locked my lock with my key…read moreinside). Very fair and upfront pricing. Thank you!

I've come here several times now, including having batteries replaced in four different key fobs,…read moreand every experience has been quick, professional, and easy. What I really appreciate is that they don't just try to sell you something. They'll test your battery, explain what you actually need, give you different options, and even point you toward things you can buy on Amazon if that makes more sense. Whether you need a new fob, a battery, or help figuring out anything key-related, they take the time to guide you through the process. You can tell they genuinely care about their customers and take pride in their work. If you want a simple problem handled efficiently, honestly, and correctly, I definitely recommend Norwalk Locksmith Keys. You can always replace your own battery but they offer a 3-4 month warranty which adds to their value and work.

This is a "Wow" place, hardly recommended if you need bathroom and kitchen remodeling supplies…read more First of all, when I first time there, the store front is like nothing but when we I walked inside, "wow"!! owners are so friendly and very knowledgeable with varieties of choice. To me, it doesn't matter store is small, as long as I found what I like and especially they have very friendly price not broke my leg or arm. Also, they don't have "company policy", very flexible to work with customer's needed and that's what I love this place about.

Great service and affordable prices. Cant recommend them enough. Lady was so helpfulllllread more

Bad customer service. Called via phone and was put on hold more than 15 mins. This is unacceptable…read morefrom a business management perspective.

These guys sell trash products. Look at how these precast concrete caps they sold me just…read moredeteriorated after 5 years? If you want products that will fall apart after 5 years then come to this place.

I was looking for a place that I could buy roofing material and not go to Home Depot. I went to our…read morelocal lumber mill, and they had recommended Pacific Supply. I spoke with John there, and after going back-and-forth on design and color, we ended with the charcoal Presidential roof. They have a good selection of roofing, paper, and everything we needed to get our roof done.

We've been here before and as before it's full of great items and great prices. We didn't buy…read moreanything but we're considering some tile and other items for our remodel.

This is my third attempt. I had to wait for an hour just to pick up a product. I am the number one…read morecustomer there that I orders Lots of materials from HD. Please don't let the customer wait for an hour or more just to pick up a product. Just want to thank Eric for pulling my order. He has been above and beyond kudos for you Man thank you. keep up the evidence that you got.

The staff is very nice and professional. Diego is an exceptional sales representative.. He…read moredemonstrates patience and takes the time to thoroughly answer all of your inquiries and provide assistance until you are certified. I was able to obtain what I desired. The process was straightforward and the return policy was easy . I am delighted to have established business with Resource Building Materials in Downey. I greatly appreciate your assistance, Diego. I have a great experience here and I'm looking forward to return to this location anytime soon.

Older gentleman there has one of the worst attitudes in customer service…read more It's honestly grueling going there just to deal with him.