Lola loved the visit and that mattered most. Ask for directions when you make an appointment. My…read moreGPS took me on a route that was not a accessible

Dwayne over at perfect pet solutions did an amazing job grooming my pup and in a timely manner!read more

I'm giving two stars because they had done a good job before but they did a horrible job this time…read morearound. They shaved my doodle completely. I'm also upset at myself because my dog typically has no issues going to the vet or groomers but this time he appeared scared and kept hiding behind me. I don't want to claim that he's experienced anything bad but I should've gone with my gut feeling. Him being shaved makes me feel and think that the groomer did not have any patience with him. I typically pay extra if he's matted, which I have no problem paying but she charged me regular price for an all shaved dog. If she thought that was the best route to go, she should have called me first. Smh. Lost my business and I have three dogs.

Lena, our American Eskimo, got such a great hair cut here! I was nervous about taking her but it…read morewas so hot and her fur is so fluffy an long that I needed to do something. A friend recommended Waggs 2 Wiskers and I'm glad they did!

A bit costly, but care is taken with my 2 elderly dogs as usual! My dogs love their baths and…read morehaircuts.

Our Chewie is no easy task to groom. He weighs 167 lbs and is a very giant dog…read more Sara did an amazing job with him. She was patient as he gets tired fast and took care of his coat. Thank you!

Today was the first day I went into the Petco in Bastrop after they did their latest remodel. It is…read morevery confusing when you first walk in. I'm really not sure what all of the areas separated by glass are for, and there wasn't anyone around to help. I was looking for something specific for my dog, but never could find an associate walking around in the store. There were no customers at the checkout counter so I was walking up to the girl there and she turned away and walked into the back. I thought that was kind of rude so I waited. But after a couple of minutes I gave up and left the store. I hate that is the only big pet store in town and I guess I will try some of the smaller locally owned ones.

If I could give zero stars I would. I went in today to buy a fish. A one inch black moor. The…read morestaffer asked what size aquarium i have. I said a 20 gallon. She said that's too small and refused to sell me the fish. I couldn't believe it. I told her I also have a larger one. She literally called me a liar. At that point I asked to speak to the manager. She said she was the manager and would not sell me the fish. I've been doing business with Petco for 20 years but I will never walk through their doors again. I don't like being called a liar. I have deleted the Petco app from my phone. I strongly advise others to do the same.

Owner is rude and has an attitude. I did not recognize any of the workers or owner…read more They said the computer crashed and they lost all their client list. I feel they bought the business and didnt buy the client list. If this is a new owner, I will not go back. They do not do a good job and over charged me for services I did not need or require. Where did the old staff go? I could have gotten the same cut at Pet Smart for $90 less Because $200 was way over priced for NOT getting "THE WORKS"

Their website is really confusing. I wanted my dog to be bathed, trimmed and groomed properly. She…read moreis often outdoors and due to my husband and I's busy work schedule along with taking care of our kids it's difficult to make consistent appointments to get her groomed. I took off work in order to bring our dog to get groomed because we have family coming in for Christmas. I made an appointment before hand, and what was shown to me online was 3 options. None of these were quite what I was looking, for leaving me confused because of their other options they talked about in their description. I assumed that low shed meant trimming so I selected that, nail trim, and a bath. I have a larger dog so it's hard to get her in the car, and to the establishment but it was the closest I could find near us because we live out in the more country side of Elgin. Nonetheless, I trusted that Hair Of The Dog would make this trip worth it. When I entered for my appointment, the front desk lady told me I had only scheduled a bathing. This was not true, and I explained to her that the place's website was really confusing and I couldn't find the options that were advertised before. She told me I should've schedule some sort of maintenance appointment. I told her their options were limited online, and she responded saying it must've been because those options were not available at the time I scheduled it. This was very frustrating because of the trouble I went through to get here. Now I will be grooming the dog single handedly on top of everything else I have to do before our guests arrive. Normally I wouldn't be leaving a negative review on local places like this, but unfortunately it's a completely accurate experience. My advice would be to get the appointment scheduling fixed and accurate.

They have been amazing and very accommodating. They are considerate of my financial situation and…read morealways give me options. Good communication. Plenty of vets to choose from.

I am extremely disappointed with how Bastrop Veterinary Hospital handled my dog's appointment…read moretoday. My dog is a Great Dane with advanced dilated cardiomyopathy, atrial fibrillation, and congestive heart failure. He is essentially on hospice care and takes more than 30 medications a day. Because of his severe heart condition, his cardiologist has instructed that he cannot be vaccinated due to the risk to his heart. Bastrop Veterinary Hospital already knows this. My dog has been treated there before, including earlier this year when they performed tests that were ordered by his cardiologist. They have our account, his medical history, and all of this information on file. I scheduled a nail trim appointment because my dog is in pain from overgrown nails and he will not allow me to trim them at home. I explained his medical condition in the appointment notes and that he is reactive and would need to be handled carefully. Before the appointment, the clinic even called and left a voicemail reminding me to give him anxiety medication before coming in. I still had trazodone from a previous visit, so I medicated him 90 minutes before the appointment exactly as instructed. Getting him to the clinic is not easy. Car rides are extremely stressful for him because of his advanced heart disease. I specifically chose this clinic because it is close to my home and minimizes that stress. When we arrived, I told them I would wait in the car because he does not do well around other dogs. They initially agreed. However, they then brought me inside and had me wait in the lobby anyway while they prepared a room, which immediately put him into a stressful situation I had asked to avoid. When they finally took him to the back, I placed a muzzle on him and tightened it to make sure he could not get it off so that staff would be safe. They told me it would only take a moment. Six minutes later, someone came out with a clipboard and told me they could not perform the nail trim because he is not vaccinated. This was shocking and extremely frustrating. They already knew my dog's medical history. They had treated him previously without vaccinations because of his severe heart condition. They had just called me beforehand to ensure he was medicated for the visit. Yet no one bothered to mention that they would refuse treatment once I arrived. Instead, they let me go through the process of medicating a critically ill dog, putting him through the stress of a car ride, muzzling him, and waiting, only to tell me after the fact that they wouldn't help him. My dog is in pain because his nails cannot be trimmed safely at home, which is exactly why I brought him to professionals. If the clinic had simply called ahead of time and said they could not perform the service, that would have been understandable. Instead, they put a very sick dog through unnecessary stress and wasted our time. It was incredibly disappointing and frankly unacceptable.

Keith with KnA Transports provides a valuable service to CTX dog owners who need to get their dog…read moreto a vet and at a reasonable price. He's an ethical and decent person, who helps where he can. I definitely recommend KnA Transports. I plan to use KnA Transports again.

A few weeks ago, I had taken my dogs to the groomers, and I wasn't able to pick my dogs up in time…read more So, I contacted KnA Transports. As soon as they answered the phone to when they dropped off my dogs, they were very professional, polite, punctual, and kept in contact with me with any and all updates. I highly recommend KnA Transports if you need to take your pets to or get picked up from the groomer or the vets.

We have taken our Sophie to Bark Ave for at least 5 years, she always looks and smells amazing…read moreafter her grooming. Highly recommend for Schnauzer cuts!

My dog got her first grooming with Crystal and she did a fantastic job. I provided Crystal a photo…read moreof Mochi's past grooming to let het know that's how I want Mochi to be trimmed, and she made Mochi look exactly the same. I'm happy with Bark Avenue Mobile Grooming and plan on using their grooming service again.