Monterey Mexican Restaurant located on Washington Road in Augusta, GA Food: Great food everything was served hot and fresh. The grill shrimp were tender and juicy, quesadillas were full of meat(chicken &steak). My family and I enjoyed our experience with them. Service: service was great, we had an amazing waitress... I really appreciate service with a smile and genuine hospitality. Ambiance: I must admit I was surprised at how modern this establishment was, it was clean and orderly. read more

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Good Food, Great prices ! The staff is always very friendly and the food is always delivered to your table quickly. Always a good choice! read more

I saw a group of teenagers leave the table super messy, me and my friends looked over and talked about it, and then we looked back over, and it was super clean within seconds, they are super good at cleaning, 10/10 recommend this place!! (Ps. The queso is da bomb!) read more

Like my favorite song, I have this restaurant on repeat. I'm a sucker for good Americanized Mexican food. Super fast service, freshly made food, and giant margaritas. It's hard to be sad with a marg and endless chips and salsa. I go between chimichanga and the enchiladas, both of which are classic. I might like the chimichanga a little more because of the queso. Great for groups, and they have tvs for game nights! read more

Monterrey Mexican Restaurant - Chimichanga - Mexican Near Me - Augusta, Georgia

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Buyer beware: TLDR the waiter here was incredibly rude and almost stole my card. Would NOT recommend. While the food and ambience were ok, our server made our experience superlatively bad. My wife made an order and he came back to confirm the order. The wrong order still came out, and we asked for it to be corrected. This would not be an issue (mistakes happen), but the waiter proceeded to deliberately ignore us afterwards. We did not receive any refills, napkins (we did not receive any and had to use baby wipes that we brought), or any other check-in after this. After we were clearly done (cleaned the table, stacked plates, etc.), we did not receive the check until we stopped our waiter and asked for it. This whole time he was incredibly attentive to other tables in our section but avoided us. The major issue is that the waiter did not return the card with the check. We were leaving with a baby, a backpack, and a box of leftovers so I did not notice the missing card until we got to the car. I had to return and ask for the card back from the staff. The host staff member had to go search in the back and get the card from the waiter. Fortunately it did not (and hopefully will not) escalate into a larger issue. I normally wouldn't consider this an issue (again, mistakes happen) but after our treatment here it seemed incredibly deliberate. Again, the food was not bad and we weren't expecting five star service, but the treatment we received was horrible. read more

Food was hot & flavorful. Staff is very attentive. Margaritas a strong and the liquor taste is masked well.

Got 5/7 of my party's orders wrong completely, I also found a bone in my chicken tacos. wouldn't come back here again.

I would not come back here. I honestly don't know why anyone does. We were seated relatively fast and provided chips pretty quick. The salsa is very bland. I ordered the street tacos and they were lacking some serious flavor. The corn tortillas tasted stale and like they tried to soak them in oil or something. I asked for cheese and limes and my tacos were cold by the time I got what I asked for. They had no horchata. I won't eat at a Mexican restaurant again with no horchata. They said "it didn't work there." I did ask for hot sauce and they brought it out. But you have to ask for it. It sounded like they had karaoke or something outside. read more

Monterrey Mexican Restaurant - Menu - Mexican Near Me - Augusta, Georgia

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I can definitely say this is the best mexican restaurant in this part of Augusta. Honestly of all the Monterrey locations, this one and the North Augusta location are the best ones. Never encountered many problems or issues whatsoever and I can say their food is just as amazing as their service is. Definitely plan on bringing friends/family for happy hour drinks on Thursday in the near future. :) read more

Monterrey Mexican Restaurant - Side of Rice and Beans - Mexican Near Me - Augusta, Georgia

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Sat at the bar and waited...and waited...and waited. The employees were talking at the bar, but I was apparently invisible. Asked for a Bud Light draft. Saw him pouring a bottle. What's up? We're out of draft. Ok, tell me that. Almost walked out when no one took my card. First time ever with no tip. But for doing WHAT, exactly? I can call my ex-wives if I want to be ignored. read more

Monterrey Mexican Restaurant - Outside - Mexican Near Me - Augusta, Georgia

The food was good, I ordered vegetarian fajitas (bell peppers, onions, mushrooms, tomatoes, zucchini, and squash) without cheese. No complaints there. Also got to sit in the back away from the crowd for a party of 8 which was nice. However the waiter seemed very confused when asked about margaritas. Every Mexican restaurant I've been to has a drink menu and a full list of margaritas. Here it was more so "we only have one house margarita pre made" which made me automatically cancel my order for one. Especially because he seemed to have a hard time describing if that meant the margaritas were from a package or made by the restaurant at the beginning of the day to serve all day. Additionally, when asked about the flavors he couldn't even give an answer except "you name the flavor and I'll see if we have it." You either do or don't. No one wants to play "guess what flavor margaritas we have." My entire group had to ask for utensils and were told "they'll come out after all the food is on the table." So we're supposed to starve while others are waiting for their food? Especially when this restaurant gives a lot of food! Which is probably the only plus. So who wants to wait for a fork, spoon, and or knife when you're already hungry? Nobody! read more

Literally had my order delivered with all of the queso spilled at the bottom of the bag. Called the restaurant and instead of offering to assist, was too busy blaming the driver. The fact of the matter is, a food item that was SEALED in a bag by your restaurant was COMPLETELY SPILLED upon arrival. You offered nothing but passed blame which does not accommodate the money wasted in trusting your company to deliver quality. I won't invest in a company with crappy morals and horrible customer service. read more

Monterrey Mexican Restaurant - Spilled queso - Mexican Near Me - Augusta, Georgia

Alright amigos welcome to the ball park so I Get here order a Dos Equis lager and they bring out a Dos Equis amber.. strike one but I'm okay w it bc I pretty much like all beer. Anyways here comes an up and in fastball for strike two. I order Texas rice w no shrimp and it comes out with no steak but loads of shrimp 0-2 count not looking good for the home team. Anyways food was good once they got it right so props for that. Anyway the last pitch is coming it's a belt high fastball again.... No way they miss this one. My ole pops orders a half/ half sweet tea y'all know what that is right ? Half sweet half unsweet tea. The man has ordered it for years... I think the lady must of not understood him but I'm 99% sure she put half and half creamer in his sweet tea idk he didn't wanna try it. I attached the picture below. Anyways strike 3 Monterrey loses the game unfortunately. Maybe next time they can pull out the dub just a poor performance tonight read more

Monterrey Mexican Restaurant - Dads "half and half tea" - Mexican Near Me - Augusta, Georgia

Now I have tried this restaurant twice so far, recommended so I figured I give it a try. #1. The first time I tried them out they were busy. I didn't receive plastic ware, or my rice and beans that I paid for. The shrimp, bacon soft taco was very good. The rice was another hit. The chicken quesadilla was blah, I have had better. Since this wasn't my worse Mexican I figured I'll give them another try one day. #2. Found out the online menu and prices are incorrect. Lunch special #6 quesadillas, rice and cheese sauce for $5.25. Not only does it show the item and price they don't honor the price. That should've been my clue to leave. It was $3.00 more than the listed price . Thank god I always check my food before going home. There were items missing, my Speedy Gonzalez and chips. I didn't find out until I got home. They made me a chicken quesadilla instead of the steak I paid for. The rice was barely hot, and had a lot of hard pieces. Needless to say, I wouldn't be going back to this place. Consistently is , and it lacks that. read more

Monterrey Mexican Restaurant - Looks a lot like CHICKEN!! - Mexican Near Me - Augusta, Georgia

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Clean, friendly and Mexican! Before I rave about the food, let me give FIVE STARS for bathroom cleanliness! And lots of booths to seat large groups or smaller for 4 or fewer. Mexican music not overly loud is pleasant. Tile floors, interior windows rather than walls adds a sense of spaciousness. Guacamole dip deliciousness with just a touch of added flavor, to enhancee rather than overpowering the avocados. Margarita made from scratch and delightful! $3.00 is a good value! Beef Burrito with cheese sauce, rice and beans was Husband favorite. Camerone Fajitas was mine. Rice lightly seasoned, beans flavorful and fresh. Salsa not too hot, not too salty. Great Saturday afternoon hangout! Glad we came here after a warm walk in the park nearby. read more

Service was good we had a party of 8, I ordered the Macarena, it had a funny taste to it the shrimp overcooked and were very tough and rubbery I order this dish all the time and have leftovers for later or the next day 90% of this meal was thrown away nobody in my party wanted after tasting it, service was good building is old and not very clean inside I will not be going back it was a disappointing dining experience for all of us read more

It was ok. Service was good and my main was good but tea was odd and the chips were stale. Might come back if I am in the area read more

Having a fun girls weekend and needed some Mexican food! We were seated right away and our server provided great service. The food was tasty - started off with some yummy cheese dip!! Oh yes!!! Who doesn't love cheese dip??? :) Unfortunately, their frozen daiquiri machine was down. Bummer!!!!!! Big Bummer!!! I tried the frozen strawberry margarita, nope....I'm just not a tequila girl. :( I had the chicken quesadilla and and chili relleno. Yum!!!! We enjoyed our meal and our visit. Will definitely be back - maybe the daiquiri machine will be up and running next time. :) read more

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I wasn't impressed really, but didn't expect much having had Mexican food in many other places. The carne asada was bland, the chips and salsa and pico de Gallo not fresh and just not enjoyable I'm afraid to say. read more

After moving from Atlanta I was looking for a good Mexican Restaurant & after trying several restaurant I have to say Monterrey is one of the best ones in Augusta. Everytime I visit I am always greeted with the biggest smile. The food is always fresh, delicious & everyone is AMAZING! They are very clean and during this pandemic they took extra precautions to make sure everything was sanitized. read more

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I've been on a hunt to find the perfect shrimp taco with grilled pineapple/mango toppings to trump the wonderfully great tacos I had in Miami FL. I decided to come to Monterrey's to give their tacos a shot and I am EVER SOOOOO GLAD that I did! I ordered shrimp tacos with mango sauce on the side and a pastor taco with grilled pineapples along with a piña colada with an extra shot of Bacardi. Two thumbs up and a 5 star review. (Customer service could have been better) read more

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The service was slow, but nice. When we sat down, no one brought us menus. I think the "salsa" they served us was not home made and it was frozen at the top and we were only given two bowls for four people. The food itself was sub par-lacking in taste/flavor/seasonings but not presentation. The meals all came out hot and fresh. The waitress and manager were friendly and got us refills and silverware when asked. When I asked about menus I was asked if I'd ever eaten Mexican food before because the menus are the same at every Mexican restaurant. Not sure I would return or recommend, but it wasn't totally horrible. read more

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Great food and the staff are very nice and attentive! They have plenty of big screens for sports. Camarones Rancheros and mango margarita were so yummy and would order again! read more

Arrived at 9:05 pm and was told the kitchen was already closed and that the doors close at 9:30. The only reason we went there was because their website said they closed at 10. The hours on the door said they closed at 10 as well. Pretty disappointing. read more

Ordered a Texas marg. Got lime water. Paid ten dollars for said lime water. Food 2/10 read more

Food is always good, servings are generous, the staff is friendly and excellent, Even when the restaurant is packed, the staff operates like a well oiled machine; they are extremely efficient! We always enjoy eating there!!! read more

This place is hands down the best chain Mexican restaurant in town. You get exactly what you deserve at a mexan restaurant. Good food. Big portions for a reasonable price. I have been to victorias near my apartment in south Augusta, but no more. I will drive past them everytime for this place. If you havent been to Montereys on washington rd....go. dont wait...your taste budes and your walllet will thank me. read more

Monterrey Mexican Restaurant - This is the special chimichangas on the menu. 10.50$ you cant beat it. Full of flavor. - Mexican Near Me - Augusta, Georgia

Food is good, but not the best Mexican in the area. However, just moved from a state that is closer to the border = used to GREAT MEXICAN food. But it is a nice place to have margs, eat with friends/family and enjoy the meal. read more

This is a pretty decent place to eat. We like to get the Molcajete, or Shrimp Fajitas, which are delicious.

The service was decent, the food was decent, and therefore our meal was decent... Until people who did not work at the restaurant tried to sell us donuts during our meal (inside). We each told a woman 'no', but she continued to interrupt our meal. We asked multiple staff to assist, and while they spoke to them they did not have them leave or stop questioning the customers. I will not go back to a location where my dining experience is not valued by the staff. I created a Yelp account to share my experience. read more

Food and staff are excellent. However, they allowed people who were soliciting into the restaurant. I do not want to be asked for money when I am INSIDE a restaurant. I did go and speak with someone claiming to be the manager. He said would take care it. He did go up and speak with them, and then allowed them to continue to solicit to the rest of the patrons. This is absolutely unacceptable. Do better. read more

Sat in the drive thru and waited forever... tried to call the restaurant at least 4 times.. finally, I went inside and the lady rudely put her finger out and told me to wait. If you're going to eat here.. be willing to deal with rude service and a long wait. Well... at least in the drive thru. read more

wow you order nachos and got to pay extra for queso on nachos wow that's like going to McDonalds and not putting salt on fry's worst restaurant in Augusta!!!! read more

We had a great time at Monterrey today. Andres was excellent and provided exceptional service!!! Would recommend to anyone.

I have written a few reviews in my life but after the amount of stress and annoyance caused by my experience here I needed to say something. Other than the server being such a sweetheart, the other employees were rude and didn't acknowledge me or anyone at my table. One of the servers, Marcela, was drinking on the job while serving other tables. She didn't help me with what was needed which were extra napkins and utensils; she was very rude and seemed to not want to be there but when it came to drinking with who seemed to be her boyfriend she was ready. On top of that, the food was such a disappointment, I ordered some tacos and 80% of it was fat and not meat. I can't express my dissatisfaction enough. 1 out of 5 stars. read more

I wish I could rate it higher but the service has dropped and food prices have gone up. The street tacos are fine but there are better options in both quality and price for tacos while the other mainstay items have seemingly gotten worse in quality and taste. Spice levels vary wildly from visit to visit and sometimes even bite to bite. It's fine but definitely not what it used to be and hard to justify the rising prices. read more

Food was decent service sucked. It was slightly busy but still not an excuse to have to send for your waiter for a refill read more

LOVE THIS SPOT! A GEM IN AUGUSTA! Haven't had anything bad from here before. The bartender Javier makes the BEST drinks. Their customer service is great and the food is even better! read more

Clean, well lit, a little on the noisy side - which isn't a bad thing seeing that it was packed with happy customers. I had the La Macarena for One. They gave me enough food for 3 people. lol Most would take portion size into account when reviewing, but honestly I'm too poor to turn down a pile of extra food. The fajitas were great, served on a sizzling plate with fresh tortillas and sides. My husband had the cheese burrito, and said it was great. I thought it sounded tacky, but it actually looked pretty good. Brother in law ordered from the combination menu, so I have no idea what he got. lol My mother in law got the spinach enchilada, and she loved it. Solid mexican food here. If you're craving that California feel, Monterrey has it in abundance. Oh, and the chips and salsa are BOTTOMLESS. Which is just.... so awesome. I love it when restaurants are generous like that. The servers were attentive, and there are t.v.s on the wall to grab your attention if the conversation dies. All in all, I would go back to try another one of their specialty menu items since the fajitas were delicious. Looks like a fun place to get drinks, and hang out eating bottomless chips while watching the game. I recorded the Full Menu, and our food/experience here on Youtube. http://www.youtube.com/watch?v=z2Zvwl0jIZg read more

Compared to the other options for Mexican food in Augusta Monterrey's isn't my favorite but its still good. The food is always hot regardless of the amount of people that are being served and the staff are super friendly. I went with a group of about 20 people recently and even though I could see the anxiety we caused the hostess on arrival we were seated almost immediately at a banquet-esque table down the middle of the front room. Everyone's order came out correct and fairly quickly. Our checks were handled well and no one got their cards or cash back incorrectly. This isn't my favorite place to go to get Mexican food but they are reliable for good service! read more