It sounds horrible just looking at the previous reviews. Or it could be a particular driver that…read moresounds rude and impatient. Get rid of the driver that's getting complaints and that might help. Customer service and care should be your main priority. It's true some people are dicks but if you're a company driver/employee you should be on your best behavior and be courteous. Just saying..

Saw taxi #13 approximately 10:30am this morning (1/19/2020) on Reservation Rd. He went flying past…read moreme, crossed two lanes to turn onto Blanco, then weaving in and out of cars to get past before it turned to one lane but ended up behind a slower car. As they approached the light he sped up past them to get to the light first at Davis. I took a picture of his car license plate and of him as I got to the light, he looked over and flipped me off. When the light turned green he took off quickly and directly into my lane as to cut me of. Never will use nor recommend this company

Showed up at the wrong house, calling we outside, which way you want to go he ask, the meter is off…read more, post trip for 27.00 we exit the hwy and the meter is reading 2610.1 star shady

I have had nothing but good service from this company. I see some people complaining, but…read morethankfully for me the service was always top notch. The many times that i used this company for trips to the doctors, trips to the airport, the driver always picked me up on time . He was friendly and the car was always clean inside and out. I know its not an easy job, but i was always treated with respect . I really enjoyed my rides with this company.

My daughter's covid wedding, with multiple moving parts, went on without a hitch last weekend and…read moreRene at Pacific Monarch helped make that happen. People needed to be bussed from their many hotels to the Carmel Mission then to Stonepine Estate and back. Most everyone was from out of the area. While this wasn't rocket science, the covid- era impediments to where the busses could park, how long they could be there, how many people could be accommodated made it a bit of a challenge. The drivers were all so good-natured that everyone just rolled with it. We used multiple local vendors and Pacific Monarch was among the best. Many thanks!

Completely unprofessional outfit with little integrity. They sent me a quote and then reversed…read moretheir position when higher paying customers came by a week later. They even admitted this! The dispatcher who also deals with the public was unpleasant, incoherent in her messaging and unhelpful. Then she blamed bad training for them choosing to go with other customers. I would not do business with these people. I've heard from other people later that this is an unreliable outfit.

We had a wonderful experience with Limo Scene! Car arrived early and was clean and perfectly…read moreprepared for our night. Maria and her husband were kind and gracious and VERY professional. I wish we could do this every week! Thank you so much for helping to create an amazing evening for our night out in Monterey! Shannan Matthews

What a wonderful experience it was to work with Limo Scene for my sister's special occasion…read more The communication was fantastic. They were prompt with responses and on time when it came to picking us up and dropping us off We were incredibly happy with the service provided and had a fantastic time!

We love Art and Limo Bus 831! Art is one patient man. I wanted to find something for my sister's…read morebirthday including a stripper Art spent a ridiculous amount of his time trying to make it all come together, which it did, oh what a night. From the minute the bus picked us up until Art dropped us off it was non stop fun, I've decided I need my own party bus, it was so fun.. Art took us bar hopping all over Santa Cruz, door to door with no waiting, was incredibly patient with a bus full of loud buzzed women and was a true professional. Art is a gem. The bus clean, great sound system, awesome lights and Art. Highly recommend, don't hesitate to book.

Exceptional Service…read more From start to finish, this limousine experience was nothing short of perfect. The vehicle arrived on time, spotless, and incredibly luxurious. Our chauffeur was professional, courteous, and made us feel like VIPs the entire time. The ride was smooth, and every detail--from the chilled refreshments to the comfortable seating--was thoughtfully handled. I highly recommend this service to anyone looking to add a touch of class and reliability to their special occasion. Will definitely be booking again! Thank you Art!

I made a last minute SOS call the night before Thanksgiving for a crack of dawn, 415 pick up…read more Dispatcher Dennis answered the call. He assured me - do not worry, we will find you a driver and he will show up. Sure enough -he made his promise good. With such short notice for a major holiday, he showed up and drove me himself! He gave me a call back the night before to let me know what was going on, he gave me a 30 min heads up call in the morning, and he even showed up a little EARLY at that ungodly hour. He was professional, engaging, interesting, and all in all wonderful. I was very, very worried reading reviews about all the taxi services in the Monterey area- they were dismal at best. I was so lucky to find Dennis at Central Coast Cab! HIGHLY recommend!

Wanted to give a big thanks to Cathy of the Central Coast Cab Co…read more The other day she transported my 94 year old mother from Forest Hill in Pacific Grove over to the Hartnell Medical Center in Monterey and back. Mom's in a wheelchair these days and needs additional care and attention in outings like this. Cathy was very friendly and most helpful in seeing to moms needs and stayed with her and comforted her during this difficult adventure. None of this was easy during the Covid-19 pandemic. We're happy customers and will be calling on Central Coast again!

ten out of ten experience, from start to finish. very friendly customer service via email, and I…read morewas able to view the bus I wanted before putting down the deposit. Clean busses, professional staff, and incredibly accommodating. Our driver, Buck West, made our night, and was easy to communicate with and get to as needed throughout our night using the bus. He also reached out to ensure that an item found on the bus made it back to us the following day. Thanks to this company and everyone I interacted with in the lead up to my event!

As a wedding planner, I can't recommend Monterey Party Bus enough. Their team was professional, on…read moretime, and incredibly easy to work with. The vehicles were clean, stylish, and exactly as promised, and the drivers handled everything smoothly--even with a few last-minute timeline changes. Reliable, responsive, and seamless from start to finish!

I could have called an Uber or Lyft, but I really wanted to have my ride confirmed. Not only did…read morethey confirm the night prior,the driver arrived right as scheduled (5:30 AM) and patiently waited because I'm typically 5-10 min late. The driver was pleasant, safe, and courteous. I will call them again!

Any parents looking for a safe, reliable ride for their student, I absolutely recommend them. Very…read morefriendly and hassle free. They picked her up directly from her dorm in a clearly marked car. When my daughters flight was canceled they were not hesitant to reschedule and were able to pick her up for me. As a parent hundreds of miles away this definitely made things easier for me. I was able to make all accommodations myself. Thank you so much! We look forward to many trips in the future.

Have had the best experience with our driver Juan Antonio R. Very respectful, welcoming and just…read morehas a good vibe overall when he took our team to there games.

We booked two buses from Discovery Charter for a big group event and came away incredibly impressed…read morewith the whole operation. From scheduling, to contracts, to route logistics, to the actual quality/cleanliness of the buses, to the friendliness and professionalism of the drivers! Pat in the main office is so responsive, helpful and friendly in her interactions. We had a wonderful time and wouldn't consider using anyone else if a future event in the Monterey area requires transportation needs.