Amazing Perfect Travel Agent/Host for gamblers. No one's better than Gamblers Express!read more

BEST EXPERIENCE EVER! Went to Harrah's / North Kansas City Dec 8th 2017. David and Rocio took…read moreexceptional care of every detail of my trip and treated me like a VIP......... All my "fun" trips with be with the Collins team

Visiting a new town that is known for its different side streets and courtyards?…read more Carmel Visitor Information office is your first stop. Extremely friendly staff who quickly was able to assist us with all the useful information and maps

I just had to write about this little office in the Town Center Mall because they helped out with…read moremy travels when I needed it. They were there for me. They are the nicest people for this job; all smiles and welcoming. I needed schedules and had lots of questions that they patiently ANSWERED and helped with a few other details, called for a cab for me to make it to the airport because I lost my phone. There is a nice little selection of souvenirs and those fancy glossy magazines. They couldn't have done anymore for me. By the way, the cab came just as fast as an Uber and the cost was the same. If you need help with your travels in and around Carmel, this is the place that is there for you.

Everything went splendidly. Dan was super; he successfully completed the Byzantine Swissair web…read morepage arranged an excellent business class, particularly because I'm 7@ and not 17. Now he's trying to find a great hotel with free breakfast. Top drawer service.

Very professional and personal service. Cost is $100/person, but worth every penny. Helped plan…read moreour trip to France and Switzerland. Had great suggestions and arranged for all travel, transfers, hotels, etc. No worries. All taken care of.

Had a pleasant time staying 2 nights here at this boutique hotel with our pup. We got a king sized…read morebed room with a balcony and enjoyed our time. They've designed their hotel to look and feel like a little oasis. The intention was effective because it did feel like an enclosed paradise, quiet and pleasing to the eye. Our service during our drinks and pizza at their cafe and during breakfast time (included in our package) was excellent and staff were really friendly! Complimentary bubbles upon arrival which i love! Dog blankets outside. Good looking bathrooms. Aesthetically pleasing place. Robes and slippers in rooms. Luxurious sheets. My husband didn't love the bed but perhaps he just has a sensitive preference for his back. the rooms were swanky but small but we didn't mind it for 2 nights only. we spent a lot of time enjoying the nice weather outside. Walking distance to many places in downtown and parking at the hotel was included in pricing.

Pretty unhappy with our short experience…read more The hotel is pretty and the rooms luxurious, however, the guest experience did not match my expectations. One of the more expensive rooms on property, the courtyard 'suite,' is adjacent to the lounge area, so we heard conversation right outside our window until after 10pm. There was no effort to ask the group to move to another spot that would have been less disruptive, despite my ask to the front desk. We were charged $50 extra per child for our family of 2 adults and 2 children for a suite that has two rooms and two king beds. They have 4 charging stations for EV's, however parking is not enforced. There were non EV vehicles parked in those spaces the entirety of brief stay, so unfortunately we were inconvenienced by not being able to charge at a planned stopping point on our road trip. Next time I come to Carmel I'll be researching alternatives.

We stayed at Carmel Country Inn from Friday to Sunday for a girls' trip, hoping for a relaxing and…read morerestful weekend. Unfortunately, our stay was quite disappointing. We booked one of the double rooms with a fireplace. While the room itself was fine, the walls and ceilings are extremely thin. From around 9pm to 1:00 AM, we could clearly hear footsteps from the room above us, along with conversations. It didn't seem like the guests upstairs were being intentionally disruptive -- it felt more like an issue with how the property is built and the lack of sound insulation. We did call the front desk and asked if they could notify the guests upstairs. After that, they were more mindful of their steps, which we appreciated, but we could still hear them trying to whispering. We chose this property because we were looking for a peaceful place to rest, reset, and enjoy quiet evenings. Unfortunately, that was not our experience. For the amount we paid for a weekend stay, we expected much better soundproofing and overall comfort. Sadly, we won't be returning or recommending this property to our family or friends.

The most DARLING bed & breakfast…read more I loved the tea, coffee, and variety of delicious homemade cookies in the lobby when you check in. The homemade breakfast is amazing - warm mini-quiches, yummy pastries, yogurt & berries. Don't go crazy on the cookies and pastries here though- I did and experienced the horrible sugar crashes everyday, sob. The rooms are adorable, clean, and updated - with the most cozy beds too. The staff members are also the sweetest. Sandy is wonderful and make sure to say hi to Butters too, her adorable pup. Walkable to downtown Carmel & easy parking.

Briarwood Inn is a pretty basic property so don't stay here if you want a fancy place. However if…read moreyou are looking for a dog friendly $25 per night, free parking, and a inn smack dab in the middle of Carmel this is a great spot.

Would have been nice to know that provided parking was actually few blocks away . Other than that…read morehotel was decent and walkable

Beautiful little hotel that really shines with charm and ambiance. Zen style makes it very calming…read more Romantic fireplace and a soaking tub make this a great date location. Free breakfast with multiple options delivered straight to the door was a treat. Some issues as others have mentioned is thin ceilings. Whoever was above us that night must've been running a marathon in cleats in his room till about midnight. The parking lot is tiny but street parking is free so that's not quite the issue I'd feared. Wish there was a fridge in the unit. Food will go bad in the mini-cooler overnight. Still, overall pretty amazing and I'd recommend to anyone visiting Carmel-by-the-Sea

First the good: This place is very beautiful with exotic…read morelandscape that makes you feel like you are probably walking in Hawaii. The grounds are well-maintained. The service is very good. It was also wonderful having a fireplace in the room. The room has a Zen like ambience which is nice. Now the not so good: We were on the first floor and struggled to sleep because we could hear 1000 footsteps above us. It's almost like the ceiling was made of paper. This was rough. We could hear everyone walking all over the place. We were shocked that the room did not come with a refrigerator. It came with a cooler, but not a refrigerator, which is very strange because it's important to have a refrigerator in every room. We had to throw away a lot of leftover food because it could not be preserved in the room. The parking is not great. You would have to park on the streets. Also, the breakfast is not really a breakfast. It was more like a snack. And they don't give you enough provision. It's like one tiny piece of butter for a person. One tiny piece of cheese per person.

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