The person who cleaned my teeth is the reason I will no longer be coming here for dental work. The experience was embarrassing and disrespectful. I'm very sensitive when getting my teeth worked on, and I explained that before we started. I'm not sure if he was listening, because when he began cleaning my teeth I started gagging -- and instead of giving me water, he handed me Listerine. I didn't realize it wasn't water, so I rinsed quickly and ended up choking on it.
After finishing the top part of my mouth, I gagged again and asked for water. He tried to give me water but didn't actually spray any into my mouth. When I said something about it, he acted like he didn't want to help me anymore, almost as if he was annoyed that I was upset, even though I only got upset because of how he was handling the situation. Then he told me I was the one with the attitude, which wasn't true until after everything that happened.
And the manager wasn't any help either. She kept telling me that I couldn't talk that way, but didn't say anything to him even though he was the one speaking to me disrespectfully. She didn't step in, tell him to walk away, or ask him to stop talking to me like that.
Overall, the whole interaction left me confused, embarrassed, and very uncomfortable. read more